Gene Pankey Motor Company is a reputable dealership that offers a positive car-buying experience. Customers have praised the reasonable and competitive prices, as well as the wide selection of vehicles with low mileage. The staff, particularly Craig, Kevin, and Jason, have been described as helpful, patient, and professional, going above and beyond to assist customers. The dealership has been commended for its transparent and solution-oriented approach, making the process of buying a car as simple and stress-free as possible. They have demonstrated a genuine commitment to customer satisfaction, even after the sale. This includes providing a 30-day warranty on all vehicles, arranging for vehicle delivery, and promptly addressing any issues that arise. Customers have also appreciated the additional services offered, such as flexible financing options and extended mechanical warranties, which provide peace of mind. The dealership's focus on building long-term relationships with their customers is evident in their willingness to address concerns and go the extra mile to ensure customer satisfaction. Overall, Gene Pankey Motor Company has earned a reputation for providing a high level of customer service and offering quality vehicles at reasonable prices. Customers have expressed a strong likelihood of returning for their future vehicle needs and have enthusiastically recommended the dealership to others.
Craig Wilson is a gentleman before salesman. Always offered coffee, tea, water, and a smile. Moved twice as fast as the kid half his age at the cell phone store. Followed through on every promise and more. Went the extra 10 miles. Wish I had more money to buy another car from him.
September 2025
Had an awesome experience buying a car online with Craig Wilson. Being out of state, he went above and beyond to ensure I was comfortable with the car, taking it to get inspected for me, and helping coordinate shipped/logistics. Thank you to this team and big shout out to Craig!
August 2025
Kevin the salesman and the finance department went above and beyond helping me get the vehicle I wanted. I will definitely use them again in the future if I need to.
