Gene Pankey Motor Company provides a straightforward and supportive car-buying experience. The dealership is known for making the process simple and painless, with competitively priced vehicles that often have very low miles. The staff is consistently described as helpful, patient, and professional, never applying pressure. They work hard to find the right car for each customer, presenting facts and options while listening carefully to needs. The team demonstrates genuine care by following through on promises and often going above and beyond. This includes helpful assistance with financing to secure good interest rates, adding extended warranties for peace of mind, and being flexible with payment dates. Their commitment continues after the sale; they thoroughly address any concerns with a vehicle, covering all repair expenses and providing rental vehicles at no charge. They have also been known to deliver purchased cars and provide extra keys, showing they are in it for the long haul. The dealership earns trust by focusing on customer satisfaction rather than just closing a sale. They have a good reputation for standing by their customers and ensuring they are happy and confident with their purchase. The staff’s friendliness, transparency, and solution-oriented approach make for a highly recommended experience. From the sales team to the finance department and the behind-the-scenes crew that preps the vehicles, everyone works hard to deliver great service.
Awesome experience. Hack made things super easy and took care of me! Recommend!
August 2026
After having a terrible experience at another dealer we went to Gene Pankey, they gave us a more than fair offer for our trade in and made us a great deal on our new car. Thanks for making it a painless and easy deal. We will make sure to tell all our friends!
August 2026
They have good communication, Jack was the one that helped me, I was going to get a bmw x3 but it had too many issues, so they gave me a different car for the same price.
