Gene Pankey Motor Company provides a straightforward and supportive car-buying experience. The dealership is known for making the process simple and painless, with competitively priced vehicles that often have very low miles. The staff is consistently described as helpful, patient, and professional, never applying pressure. They work hard to find the right car for each customer, presenting facts and options while listening carefully to needs. The team demonstrates genuine care by following through on promises and often going above and beyond. This includes helpful assistance with financing to secure good interest rates, adding extended warranties for peace of mind, and being flexible with payment dates. Their commitment continues after the sale; they thoroughly address any concerns with a vehicle, covering all repair expenses and providing rental vehicles at no charge. They have also been known to deliver purchased cars and provide extra keys, showing they are in it for the long haul. The dealership earns trust by focusing on customer satisfaction rather than just closing a sale. They have a good reputation for standing by their customers and ensuring they are happy and confident with their purchase. The staff’s friendliness, transparency, and solution-oriented approach make for a highly recommended experience. From the sales team to the finance department and the behind-the-scenes crew that preps the vehicles, everyone works hard to deliver great service.
Craig Wilson is a gentleman before salesman. Always offered coffee, tea, water, and a smile. Moved twice as fast as the kid half his age at the cell phone store. Followed through on every promise and more. Went the extra 10 miles. Wish I had more money to buy another car from him.
September 2025
Had an awesome experience buying a car online with Craig Wilson. Being out of state, he went above and beyond to ensure I was comfortable with the car, taking it to get inspected for me, and helping coordinate shipped/logistics. Thank you to this team and big shout out to Craig!
August 2025
Kevin the salesman and the finance department went above and beyond helping me get the vehicle I wanted. I will definitely use them again in the future if I need to.
