“came in looking for my size and left with emotional support, directions, and a renewed faith in humanity.
Victor didn’t just help me find clothes—he helped me find purpose. Okay maybe not purpose, but definitely the right size and a whole other store that had a sold-out collector’s item I was hunting for like it was a rare Pokémon.
He didn’t even work for that store. I don’t know if he’s on payroll or a side quest NPC, but either way—he crushed it.
So kind, patient, and helpful. I will be back.
Give this man a raise, a parade, and maybe his own theme music. MVP energy.”
“I was treated so so good here, from the moment I walked in I had questions and was answered with clear directions & discounts, I was with my 2 year old son & he was going wild, I was getting him more jeans and the pairs I picked and brought to the fitting room were too small & I needed a bigger size, I asked someone and they got them to me within a minute.. no attitude, no looks, just helpful & gracious while doing so, Chris was a huge help for me as well, made things easier, didn’t rush me & truly made my life a lil easier all together in that moment. Thankyou old navy!! And thankyou to Chris & the gorgeous woman up front folding clothes!! True blessings you are!”
“They mainly sell baby and children's clothes, but they don't carry toiletries such as baby shampoo.
I was impressed by how kind and cute the staff members were.”
“JCPenney has really stepped up their game. I was looking for new work shirts and couldn't find what I needed. I found an amazing associate, SEVILLA! She happily walked around for 5 mins looking for what I needed. I would have never found them without her! They were out of my size, so she took me back to a register, looked them up and placed an online order for me. I ordered 5 and they showed up in 4 days to the store. The pick up was so organized and the lady working was so kind. In and out in 5 mins with my 5 well made Liz Claiborne button-down collared black work shirts. I will be shopping here more often if the service remains. Sevilla, You we're amazing! Thank you for your great customer service!”
“Tory's customer service was exceptional. My Aunt and I stopped by to purchase a dress for her daughter's wedding. Tory was very kind and she was so helpful. We both appreciate her.”