Children's Clothing in Tukwila, WA

“First visit in about 20yrs. Bright and clean. And employees outnumbered the customers that I could see. The pickup and returns counter is by the south street entrance, nearest the parking garage. The in-store directories will tell you what's on each floor, but not where on the floor.

I had an online order to pickup. The clerk wanted a barcode to scan the order number. Too bad, she had to manually enter the 16 digit number. 16 digits!

Suggestions to JCPenny. I know you want people to walk around, hunting the store, but if you want people like me to return then make finding areas easier. And a map of the store would be nice with the directory. Oh, and Include the order number barcode in the confirmation email, or a weblink in the text message to help out your online pickup staff.”

“came in looking for my size and left with emotional support, directions, and a renewed faith in humanity.

Victor didn’t just help me find clothes—he helped me find purpose. Okay maybe not purpose, but definitely the right size and a whole other store that had a sold-out collector’s item I was hunting for like it was a rare Pokémon.

He didn’t even work for that store. I don’t know if he’s on payroll or a side quest NPC, but either way—he crushed it.

So kind, patient, and helpful. I will be back.

Give this man a raise, a parade, and maybe his own theme music. MVP energy.”

“I was treated so so good here, from the moment I walked in I had questions and was answered with clear directions & discounts, I was with my 2 year old son & he was going wild, I was getting him more jeans and the pairs I picked and brought to the fitting room were too small & I needed a bigger size, I asked someone and they got them to me within a minute.. no attitude, no looks, just helpful & gracious while doing so, Chris was a huge help for me as well, made things easier, didn’t rush me & truly made my life a lil easier all together in that moment. Thankyou old navy!! And thankyou to Chris & the gorgeous woman up front folding clothes!! True blessings you are!”

“They mainly sell baby and children's clothes, but they don't carry toiletries such as baby shampoo.
I was impressed by how kind and cute the staff members were.”

“JCPenney has really stepped up their game. I was looking for new work shirts and couldn't find what I needed. I found an amazing associate, SEVILLA! She happily walked around for 5 mins looking for what I needed. I would have never found them without her! They were out of my size, so she took me back to a register, looked them up and placed an online order for me. I ordered 5 and they showed up in 4 days to the store. The pick up was so organized and the lady working was so kind. In and out in 5 mins with my 5 well made Liz Claiborne button-down collared black work shirts. I will be shopping here more often if the service remains. Sevilla, You we're amazing! Thank you for your great customer service!”