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“Love this AlaskaUSA branch! 😀 now Global, I became member when my branch was at Juanita Safeway now it’s Kingsgate. The staff here is beyond good, they are kind and knowledgeable, I helped my granddaughter get account here. Two Thumbs Up”
“I would like to thank Megan for her excellent help and support.
She was professional, friendly, and very knowledgeable. Megan took the time to answer my questions and helped me resolve everything quickly and smoothly. She made the whole process easy to understand and was always willing to help.
It was a pleasure working with her, and I truly appreciate her dedication and great customer service.
Thank you, Megan, for all your help!”
“A big thank‑you to Isaac, the cashier who took the time to explain better investment options and share valuable tips that truly improved my financial planning. I’m grateful for his kindness and professionalism.
My thanks also go to Tinsae for the helpful assistance.
I appreciate you both.”
“I haven't been here in person yet, but since Washington is now my permanent residence, I needed a more accessible bank. I applied online for an account, and it didn't take more than 2 hours for them to get back to me. Cana assisted me with the necessary paperwork (via phone) and answered all my questions promptly and in a friendly manner. Excited to start with my new bank.”
“Mariel Malone just made my day! Needed to do a wire of funds from my CFCU account and Mariel professionally walked me through all the steps (and there were plenty). Got it done, transfer will complete today. She knows her business and knows how to employ it for someone like me.
I highly recommend CFCU for all things financial.”
“The only change you could do to improve your service is reopen to your pre COVID-19 hours. Otherwise it's great! Oh... bring back the wallet calendars please.”
“I absolutely love Randi and the team in general! They always have the best customer service, they are always so aware of their customers needs and I could not ask for anything better! Everyone I meet that has an account here, loves them just as much as I do!”
“Had a wonderful experience with all of the staff members on getting a car loan. This was my first loan and first car and they sat with me every step of the way and helping me get the car I wanted as well as extra financial help incase anything happens with this new responsibility. Very grateful to this bank and team!”
“I had an amazing experience at this branch. I was greeted immediately and before I could sit down, I was welcomed to sit down with Lisa. She provided the best customer service experience with my transaction and made sure everything was meticulously done. I will absolutely return to this branch”
“Viswa Kaitepalli at the Bothell branch was incredibly helpful and proactive in helping manage my accounts and getting me set up for a special CD rate at Harborstone. He supports my financial goals has earned my continued trust, and I have since brought in a new member to start their relationship with Harborstone's Bothell branch, and Viswa specifically. Not surprisingly, the new account setup experience was easy, clear, and enjoyable.”
“This place has been my favorite for years. Each time I've had a financial issue or needed help with something, they were always professional, understanding, and communicative.”
“Ann Chieng was an amazing help towards my cash withdrawal and opening a credit card. Truly and amazing employee, couldn’t have asked for anyone better! Thank you Ann!”
“Today I came in to take care of a problem with my credit card and I was helped by Sunny King. She went above and beyond my expectations in solving my issue and was very friendly and professional, 11/10 experience! Thank you Sunny :)”
“I needed to get money wired to my nephew in Las Vegas for an auto purchase and it needed to happen ASAP. I won't go into all the complications but there were many. Mitran at Sammamish BECU was so helpful. He personally took an interest in helping me figure out how to get the money there in time. I am really grateful for his dedication and genuine concern for my banking needs!”
“I like that the tellers remember me by name. They are always friendly and helpful.
I have moved several times since becoming employed by the Phone company in 1969. At that time my employer was referred to as Pacific NW Bell. The Seattle Branch helped me buy my first home. The Bothell Branch helped my buy my current car and offered me a way to get the loan at a lower rate.”
“Michelle have been taken care of me several visits and her services exceeded my expectation. She constantly spread positive energy,speaks clearly and professionally. If you need help with something for Michelle,”
“Above and beyond friendliness and assistance from Sergio today. Folks like Sergio are why I have banked with this credit union for so many years!
Paid off my first car with BECU. Mortgage is next!”
“Every single staff member at BECU is incredibly kind hearted, hardworking, and remarkably patient. I especially want to commend Ty, Torey, Harkirat, and Jacob for their outstanding support. Ty and Harkirat, in particular, went above and beyond, taking the time to clearly explain what documentation was needed, breaking down information, and assisting with our case over several weeks. They’re all down-to-earth, welcoming, and make it so easy to ask questions, As someone younger and less familiar with the ins and outs of dealerships or loan processes, I deeply appreciated their openness and the way they made every question feel valid. Honestly, their warmth and professionalism made me want to tackle every issue right away instead of procrastinating lol. Absolute gems—wishing them all the best!”
“Ramiro Rico at the BECU Redmond branch was exceptional. We came in to set up a new bank account and had about a dozen documents that needed to be authorized , so there was quite a bit to work through.
Ramiro guided us through everything efficiently and patiently. He was courteous, kind, thorough, and incredibly helpful, making what could have been a complicated process feel easy and seamless.
Wonderful service from beginning to end. Thank you, Ramiro!”
“I had an excellent experience at the BECU Kirkland Neighborhood Financial Center thanks to Farnaz Mazloomi. She was incredibly friendly, professional, patient, and knowledgeable. She took the time to answer all of my questions and made the entire process easy and stress-free. Her outstanding customer service made me feel welcomed and valued. Thank you, Farnaz, for your excellent support. I highly recommend her to anyone visiting the BECU Kirkland Neighborhood Financial Center.”
Open 24 hours
11127 Evergreen Way, Everett
Credit Unions
“I went in yesterday to reopen an account. Since I had already had an account at one point I had to go in to open in person (I had tried online and I was told to go to a branch). Angie was so helpful and answered all my question. Before I left she even made sure my previous online banking was set up. Angie was fast too. 5 stars!!”
“I loved the customer service!
Farzas was very kind and supported me throughout my process; I had never encountered anyone so friendly and willing to answer my questions :)”
“We've been banking with WSECU for 20 hrs. We love our bank, customer services, products they offer, ease of online banking and their cyber security. Zero complaints for 20 yrs. We also feel good about banking with a local credit union instead of a big bank.”
“Lived in Tri-Cities for many years. Love this CU. Glad to see that they merged and migrated their service area to this side of cascades. I still have part of pay directly deposited to this CU, although I also have BECU accounts. It is much easier to manage business with a local representative. Looking forward to more interactions with GESA.”
9:30AM - 5:30PM
1048 116th Ave NE Suite 170, Bellevue
Credit Unions
“There was a miscommunication during the application process, but the branch manager, Julianna worked hard and made things right. Grateful for her advocacy, would recommend working with her on any banking needs.”
“I opened an account here 8 or 10 years ago. Hard to remember, but one thing isn't. Verity was welcoming, easy and very manageable. I was invited to speak with financial analysts to help with any future planning I had in mind. They were quick to help with any questions i've had, in person, over the phone or via the app/website messaging feature. The app is easy to use, the website has a great breakdown.
There are a lot of 1 star reviews on here stating some pretty intense frustration. Maybe stop and think what really happened there. Verity has never done wrong to myself or anyone I know who use them. I moved to NY and I still use them because of the service they provide. I'd be tickled pink if they ever moved East.”
“BEEN A MEMBER OF THIS BANK FOR MANY MANY YEARS. TODAY WHEN I WALKED IN MARISOL TOOK A NOTE OF MY ACCOUNT, MADE A CHANGE IN LESS TIME THAN IT TAKES TO TYPE ABOUT IT, AND CREATED AN OPPORTUNITY FOR ME TO RECEIVE INTEREST VIA A MONEY MARKET ACCOUNT. HER PERSONAL ATTENTION WAS IMPRESSIVE, NOT PUSHY, AND VERY WELCOME. I LOVE MY LOCAL CREDIT UNION.FYI THE PHONE PEOPLE ARE AMAZING & UP IN BELLINGHAM.”
“Preapproved for a loan they said they could do, but turns out they couldn’t do - they told me to take it with the out of state lender and then go with them, promising I would get the same rate I was approved for. I did that and then when it came time to transfer the loan they told me the rate is now 2% higher because my credit dropped from using the other lender - they wouldn’t honor the original rate despite telling me they would. To make matters worse they won’t remove the credit pull after messing all of this up. Extremely disappointed to say the least.
Edit: someone from management reached out to me and made the situation right, I appreciate them doing that.”
“After weeks of my wife noticing an issue with her account. Our local branch couldn't decipher the problem. The 800 number people helped some. So with no real resolution we stopped in to the Everett Financial Center. We began the quest of a solution. The third associate Mimi Sae Thang was very professional, without being dismissive she calmly listened and asked more questions uncovering the issue. She took the time to research what was going on. She was thorough, at one point she excused herself to ask her team member Lynette for more clarification. Mimi soon discovered the solution to my wife's issue. When we left, the issue had been resolved to our complete satisfaction. The Browns”
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“We had the pleasure of working with Matt Chrisan today, and we couldn't be more grateful for his outstanding service. He was incredibly patient, attentive, and thorough throughout the entire process. He took the time to answer all of our questions and made sure everything was completed accurately and efficiently. His professionalism, kindness, and dedication made our experience at BECU truly exceptional. Thank you, Matt, for going above and beyond—we sincerely appreciate all of your help. BECU is fortunate to have you on its team.”