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“Angela provided excellent customer service she greeted me with a smile, was very polite, and explained different shipping options. I was very impressed at how involved and detailed she was with every customer she interacted with. Angela kept the line moving considering she was the only one in that morning. Keep up the good work.”
“I had such a great experience today! Lisa was very nice and super helpful. I had no idea how to ship a package since I’ve never done it before, and she took the time to explain everything step by step. She was patient, friendly, and made the whole process easy for me. Thank you, Lisa, for your amazing customer service!”
“Mark is the nicest employee for USPS of all time. He knows his stuff too. It was his birthday and a nice older lady brought him in cupcakes and another gentleman stopped by to wish him a happy birthday….all while I was there!! What a good human.”
“I went to the post office just after lunch. There is hardly anyone there in the line, one person. The worker took care of the problem I had quickly and I was gone in a few minutes. I will return there they are happy and helpful people.”
9AM - 5:30PM
N85W16110 Appleton Ave, Menomonee Falls
Post Offices
“By far the BEST and FRIENDLIEST post office I've ever encountered! LOVE coming here and am always humbled by the reminder of how genuinely nice everyone is at MF anytime I have to stop at another location. All postal workers put in EXHAUSTING and long days for us all, so I get why they might be burned out by the time the rest of us are starting our days... but everyone at the Menomonee Falls branch is amazing at greeting you with a smile and cheerily assisting you. So nice to see others so consistently choose joy and be the good. THANK YOU!”
8:30AM - 5PM
N63W23565 Silver Spring Dr, Sussex
Post Offices
“Love this PO. Workers are friendly, happy, professional and efficient. I go out of my way to visit this office. I run a small business and mail seems to go through this system faster than any others in the area. Have also used their services for obtaining family passports.”
“Cute little post office. It gets the job done.I'm very happy this was here while I was in the area working. I forgot about a date sensitive item on the visor of my vehicle.I walked to this post office during my break and all is good.Joseph TothInvestigative R&P (Not for hire)”
“the entire staff is the BEST ever!!!!! we love their customer service; without them, we'd be lost! we're so thankful for all their attention to detail, proficiency, and thoughtfulness. A++++”
“I had such a great experience at the post office thanks to Carmen! She was incredibly kind, patient, and detail-oriented while helping me with my passport application. She made sure everything was filled out correctly and that I had all the materials I needed, which gave me peace of mind. It’s rare to come across someone so thorough and genuinely helpful—Carmen went above and beyond. Thank you for making the process smooth and stress-free!”
“I have always received courteous and quick-as-possible service at this branch. The problems in service usually come from customers/people who aren't prepared prior to getting to the counter, or who basically don't know how to handle their own affairs, so these customers stand there with their heads up their own asses clogging up the line for those of us who do have our business in order.”
“Kay and the other young lady working today on 07/12/2024 were wonderful! Kay was very polite and was able to take me in for my passport appointment one week ahead of my schedule appointment. Very knowledgeable and efficient as well!”
“I completely understand all the bad reviews for the last minute closings at random times during the day. That's happened to me, too. So they get a star knocked off for not being able to manage staffing levels. But the staff that work at the counter are really amazing. Be a regular customer there and they will know you. I have a PO Box there and they grab my packages for me to pick up when they see me come in the door so I don't have to wait if there's a line. I had a big mail shipment that didn't have quite the right postage on it and they noticed before it went out and called me so I could come in and fix it. They really are great to their customers.”
8:30AM - 6PM
7440 W Greenfield Ave, Milwaukee
Post Offices
“I went to this post office to change my mailing address. Only took 4 minutes to fill out my form to change my address, and saved $1.00 by going in person than changing my address online. They provide info for changing your address for other companies to report your change of address and info for coupons to help with your moving expenses too.”
9AM - 5:30PM
7353 W Forest Home Ave, Milwaukee
Post Offices
“our clinic staff called the post office to get some help on a situation to help one of our patients and was directed to the manager, and the manager was so kind to help assist us and provide us with detail information. even though his Post Office could not help assist us, he directed us where we needed to go.”
“Everyone that works here that I've met had a absolutely GREAT PERSONALITY, and talk to me as if we've been friends for years. There's only 1 Lady who works Up Front at the Customer Service Counter, that is way too picky and serious. She will never laugh. Our Apartment Building gets Prestamped Envelopes from our Landlord to pay Rent, and if the Date on the Stamped Envelope isn't the same exact day. This Lady makes me Pay for a Stamp to put on this envelope, and I'm Permanently Disabled and it's not like I can afford to buy a Stamp for a PreStamped Envelope!!! This Lady, I think, has some kind of MENTAL PROBLEM WITH BEING FRIENDLY TO THE PUBLIC, because I will tell a Joke, and everyone in the Post Office will laugh except for this 1 Lady. I don't know what her Name is, but I'm thinking that it's ,"FLORENCE." Besides dealing with her, this Post Office is 5+ STARS , and I recommend it to anyone that asks me. There's 1 Man, who will go way out of his way to make sure that you're happy, or you have gotten exactly what you went there for. I'm 95% Positive that this A+ EMPLOYEE'S NAME IS ,"JAMES!!" It's Employees like JAMES that makes any Company GREAT, and this Post Office should be TOTALLY GRATEFUL THAT THEY HAVE ,"JAMES", WORKING FOR THEIR COMPANY!!! Employees like this make people like going into the Post Office, and it's AWESOME WHEN YOU WALK INTO THE POST OFFICE, and SOMEONE SAYS HI _ _ _ _ , because he will remember your Name. THANK YOU JAMES FOR ALL YOUR YEARS OF THE BEST CUSTOMER SERVICE THAT SOMEONE COULD ASK FOR!!!! So people know. I never knew ,"JAMES", before I started going to this Post Office!!!”
“This is why usps is not profitable. I have ordered this product multiple times and it was delivered by UPS, Amazon, and FedEx with no issues. DO YOUR JOB! UPDATE: USPS delivered the package later in the day. I understand that there can be miscommunication issues between Amazon and USPS. Thanks USPS for delivering my package.”
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“Passport renewal was 100 times easier than I expected. Staff was so friendly and accommodating and efficient. One of my best post office experiences ever, covering a half a dozen states.”