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8:30AM - 5PM
1709 Landmark Drive, Cottage Grove
Credit Unions
“Always a friendly face. Worked with a lovely lady this evening as I rushed in before lobby close frantic and she was so kind and patient with me. Always a pleasure to go into UW!”
“I worked with Katherin D. at the American Parkway branch to get accounts squared away. She was very knowledgeable and professional which made my experience so much easier.”
“My car was totaled by hail and I was completely unprepared to get a new vehicle. I met with Gwen, who was incredibly easy to work with and our conversation lifted so much stress off my shoulders. I found a car I liked that was higher than my pre approval and sent everything over about an hour before they close. Gwen got back to me so quickly to let me know that my loan was approved before the weekend. I couldn’t be more grateful to have worked with someone so professional and helpful during a time like this. Thank you so much.”
“I've worked with a lot of financial institutions over the years for both personal and business banking, and Summit Credit Union's Monona branch has been, by far, the best experience I've had. In fact, I've moved multiple business accounts from other banks to Summit because of the exceptional service and genuine care their team provides.
Every interaction is professional, efficient, and friendly. The staff consistently goes above and beyond, making banking easy and taking the time to ensure everything is handled correctly.
A special thank you to Brad Benson and D'Laney Thelke, who have been absolutely outstanding. Their responsiveness, knowledge, and commitment to customer service are second to none. They don't just process transactions—they build relationships and truly care about helping their members and business clients succeed.
It's refreshing to work with a financial institution where you feel valued every time you walk through the door. I confidently recommend Summit Credit Union in Monona to anyone looking for a bank that combines exceptional service with people who genuinely care about their members.”
“I work with Angel and he is so helpful because I'm elderly and I have a lot of problems and I can always go into the branch on East Towne Mall and they always willing to help me”
9AM - 5:30PM
200 E Broadway, Monona
Credit Unions
“My wife and I had been customers for well over a decade, every time we have a problem with something the staff has been helpful, last time my wife was phone scammed, first time for her ever, she was in a panic, Lou & Dustin helped her get everything back and sorted.Just wanted to get give a shout out to both of them.”
“We are doing a more complicated mortgage financing project, and Carissa and Settlers understood the process completely from the get go with high degree of professionalism and knowledge and friendliness. Terms and costs are reasonable too.”
“Joelle was amazing to work with, she explained the CD rates, helped create Cds for our kids, made deposits and explained the best financial rates for our accounts. She was quick and so pleasant!”
“Michael was extremely helpful I really appreciate the personal attention he gave would suggest anyone who needs help or has any questions to call him directly at the Madison college location!”
“Kyle was kind, energetic and extremely helpful in paying off one of our loans. He even helped us set up an appointment with a mortgage broker. Great experience!”
“Alyssa Mena helped be with a routine deposit, but made the experience super quick, painless, and personal. Always a great experience with the Heartland Credit Union staff!”
“XOCHILT was very kind and patient with me as I gave her the wrong part of a business check I wanted to deposit.
She never was rude, impatient or irritated by the delay while using the drive through at SUMMIT on East Washington Avenue.”
“We were recently shopping for a used car, and the UW Credit Union pre-approval process was easy. UW Credit union works with local dealerships, so we did not have to go back and forth between the dealership and the credit union. We were banking through a local credit union that was no longer local because we moved, the pre-approval and car loan process was so nice at UW, we decided to switch credit unions to UW.
We recently traveled abroad, and we had zero issues with our cards working. We did need to setup an extra layer of security to login to our accounts abroad.
Lastly, shout out to Melodi, she was super nice and helpful when we were setting up our new accounts. Thank you!!!”
“We were with Dane County Credit Union for years and loved it. When they switched to Heartland, we were concerned. Luckily, we've had zero issues with anything at Heartland. Everyone is super friendly and knowledgeable.”
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“I had a great experience on the phone with Evelyn W today regarding my CD. Her customer service was on point; she was so helpful and professional. Thank you, Evelyn!”