“Made an order online but the wrong item was shipped. This was due to an error in their system. They went above an beyond and overnighted the correct item as well as a return label for the wrong item. All that was done in time for my race this weekend.Customer service that is way better than most places.”
“Very knowledgeable fair and nice. It was a pleasure doing business with them and am very pleased with my bike, great tires and accessories I got. Thanks! Doug McClelland”
“The best bicycle shop in the Milwaukee area! Very knowledgeable friendly, kind, and courteous service and sales people. They love and understand bicycles old and new, high tech and simple. The shop is amazing!”
“Top notch service, the best at what they do, bought several bikes here and always satisfied. Friendly and helpful, old school style, John the owner runs the shop like his Dad did, with class. Get there before May and avoid the krush if you're in a hurry, but they usually have a pretty quick turnaround time. Bring in a flat and walk out aired up. Even have a layaway program if you need it.”
“Had a flat tire right on the path at the store. What timing… The guys inside took care of me right away and my tire was repaired. The associates also helped me understand bike for clips to help me with my ride. Very cool!”
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“I've been a customer of South Shore Cyclery for 14 years. Always great service and still love the bike I bought from them. I average about 1600 miles a year on the bike and trust them for any maintenance needs.”