Electronics in Madison, WI

“Just want to let people know how awesome Tech Heroes in Madison are. I literally called an hour and 20 minutes before they closed to get a screened replaced because my phone was useless when I dropped it this afternoon. I did called around and was quoted twice the price and couldn't get it fixed til early next week. I rushed into Madison, 40 minutes later I have a new screen and my phone works perfect. David at the store was nice and explained everything to me. He quoted the price on phone and I wasn't charged a penny more. Thanks for fast and way cheaper repair. Definitely recommend.”

“My time today at this establishment was life changing. When I walked in I was showered with welcomes and kind gestures by your employe whose name was oliver. Over the time span I was there, the most beautiful woman I have ever seen walked in. I began to tell Oliver of her beauty he insured me as a handsome young man of my caliber I should go ask her on a date. I told him I was too scared and nervous of rejection. As the lovely employee that he is he said he would do it for me. He walked over to the lady and the rest was history. I now have an upcoming date this Thursday 10 out of 10 service will be back.”

“Excellent customer service at this location provided by both Dylan and Carlos - friendly, knowledgable, and down to earth. I was able to get several service items taken care of including a transferringlines across different accounts, updating accounts, and a new phone. Highly recommended”

“This store niche may not be evident to some. Though their car audio may be the finest in Madison, it is the Home Theater installation and knowledge which impresses me. With the rapidly changing technology, I contend there is minimal value in purchasing a HT processor more expensive than the Marantz Cinema series or Sony ES.

Don’t ask the big box store for installation help if you appreciate Dolby approved parameters. They, big box, specialize in installs taking 1/2 hour. They might well be able to properly connect the cables.

Removing baseboards and using an oscillating M18 to cut through any Sheetrock exceeds their, big box, comfort zone. Most companies won’t consider cutting quarter sized holes through sheetrock and pulling cable between joists.

My current HT room is much smaller than our former room. Instead of a 7.2 with big towers, the new 5.2.2 with bookshelf speakers is delivering more convincing imaging. The knowledge base of my AMS tech allowed for superior results with less esoteric equipment.

Yes, you might find a cheaper installation but it will be compromised in speaker location. The fit and finish of my installation is impeccable. Most installers would not attempt such a project because of their limited skill set. An installer from a different company even suggested I should just move my HT into a spare bedroom because it would be easier in install!

I have no reservations regarding AMS.”

“The knowledge and professionalism I've experienced from the Fearings team, both on and off regular working hours has been exceptional. My position holds me responsible for the AV throughout several interconnected buildings, providing high end video and audio services to a wide variety of meetings, events (indoor and outdoor), conventions, and basic AV functionality across our sizable campus.
Fearings has delivered with any and all issues encountered in my role, providing solutions no matter the project. I appreciate their work, and follow-up practices for all my systems that rely on their expertise.
Their response times are excellent, only ever burdened by lead times when needing to order new equipment to replace aging hardware.
I would recommend this team 10 times out of 10.”

“Great vibe, Ben was awesome. Stopped by to pick up a new pair of headphones which I discovered they unfortunately no longer carry. So if you're in the market for those, you'll have to look elsewhere. Luckily, they had a few amps left in stock and was given a great deal and some recommendations. Give them a look!”

“We came into yhe store after someone had hacked my friend's phone. We worked with Angel, he was efficient and got all phone snd data issues worked out for us! He was awesome! Thank you!”

“Awesome selection of vintage games, movies and music. Wish they had more N64 games. That’s what I was looking for specifically but staff was super nice and helpful. Prices are fair.”

“I have had my house for 61 years. In all that time, I have never experienced such careful delivery people as Jairo R. and Jose M. Yesterday, I received delivery of my new refrigerator. To make sure it fit in perfectly, they removed the bolts from my kitchen-to-garage door, then narrowed the overall size by waltzing it in sideways with the freezer/fridge doors open to the side, to make a smaller overall width. In so doing, they removed the chances of damage. They proceeded in all things very expertly, and balanced the fridge so the doors are velvety smooth when they close. I hope my new GE fridge is as good a the delivery people: detailed, skillful, hard-working, and going the extra distance for customer satisfaction. Thanks, Jairo! Thanks Jose! And applause to Main Appliance for hiring and training workers who go the distance.”

“The easiest installation ever... The placement is comfortably positioned, far enough preventing it from being a distraction, yet close enough to give you the access you need to reach it. Magnet strength is strong, and when you pivot it in position, it stays without any movement, even in the bumpiest of rides. LOVE IT! ❤”

“When I shop at Target, I must use the motorized shopping cart, and stash my walker somewhere while my husband waits. Everyone is always very courteous, making my shopping so much more pleasant..”

“I stopped in with my family a few weeks ago to purchase a new phone for my Mom. Shakira was wonderful to work with! She answered all our questions, recommended phones and accessories, set up the new phone, transferred the contacts, and even downloaded the apps my Mom uses regularly so she didn't have to navigate that herself since she's not very tech savvy. Shakira was very patient throughout and provided excellent customer service. I would definitely go to this location again!”

“I work as IT support for a school in Colorado. One of the power strips in an older chromebook cart died. I emailed support and they sent a replacement free of charge. No mention of whether it was under warranty, no accusations of misuse, they just solved the problem. Support was Friendly, helpful and pure dynamite. Thanks Team LockNCharge! You Guys Rock!”

“On Saturday August 8 I went to the West Town location with a keyboard issue. I was greeted kindly by Lupita . She had not been familiar with my issue but she never gave up on the problem. When I left she had resolved my keyboard problems. I was so grateful. I received customer service at its best !!!!”

“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”

“Just got my 7 year old gunked up, slow iMac back from Willy Tech. Process could not have been easier or more professional. Jonathon kept me apprised of progress and now she works like new. I would recommend them to anyone who needs Apple work done. This was a great find.”

“Great values here for a neighborhood where food merchants often take advantage of students with high prices. But I learned today that this location will not be accepting cash. I'm not sure everyone is comfortable using their cards at Target given their 2013 data breach that compromised card information...and not everyone has ready access to a credit or debit card. I feel like Target's unfortunate data breach is a wake-up call to shoppers to consider shopping with cash to avoid giving banking information so frequently or readily. And there are better values than Target in Madison if folks are willing to take a short bus ride to stock up.”

“Amazing service, especially Tony was very helpful and very patient. I needed to buy and install a pre-paid SIM card and Tony helped a lot, although he didn't really need to. Thanks again!”

“Love stopping at target for the yummy Starbucks but do you have issues with all the no agendas. You know with all the rainbows and junk. Still love shopping though..... even if there WOKE LIBERALS.”

“clean store everywhere. they have a good variety of clothing with good sizes. self checkout is big and store is organized very nicely. stopped in quick for a couple of grocery items.”

“Thank you to Jon W., for helping us find and order just the right size and color refrigerator! Thank you to Terrence and Luke who so expertly and efficiently delivered it and removed our old refrigerator today! They removed a door to the kitchen to fit the refrigerators through, and put the door back on with no problem. We appreciate the courtesy and efficiency of all three gentlemen!”

“Just had Jason at Radio Dr install an aftermarket devise in my Odyssey to replace the existing system. Initially I was frustrated. Then angry. First impulse was to return and make a case to get this JVC (second choice, following the planned Pioneer I wanted. On arrival I was informed the Pioneer was sold to another customer getting stereo next week.) removed and self-sourcing the original Pioneer AVH-W4500NEX (this is the one i found in my search, not certain it's exactly the same unit.)The frustration was in part probably my doing. I found myself suddenly out of time and was worried about being late. Which I was in the end. When I called to say I was displeased, in short it was decided I'd best return the following morning to sort it out. During the course of the night I researched and found the possible stereo I wanted and it was in stock. But when I went to BB, it was NOT. Not surprised there. But talking to the young man there go me to thinking that I might be ok with the JVC. The GUI displayed that it was Apple play compatible and that Bluetooth was acceptable (duh, yet strangely didn't work!)The idea of Bluetooth is presumed to mean WIRELESS RIGHT?!Yet it's not actually the case. My wife's Subaru ('21) has a stock system and it 'sees' my phone, and it needs a USB to use my IPod Classic. My vehicle is a Honda Odyssey (touring/nav trim), 2008. Being among the first phone integratabtle models, but sadly too dated for smart phones after probably an iPhone 5. Compounded with all pre 2014 Hondas with NAV, Jan 1 2022, they all suddenly did a global Y2K thing. Killing many functions, notably the clock was forever stuck on Jan 2002 and 9something. Turns out, Jason only told me "you can plug a USB cable through the glove box"Which at a glance meant I would have to run a USB thru the glovebox and into the rear of the head unit. I just paid a fee to not have to DIY my stereo install. So I was naturally really pissed off!At the glance, as viewed from the drivers side, when I looked, no USB was there, so I remained confused and mad. Today, I was in the car, and sitting in the passenger seat, thinking I might just go ahead and see about the USB issue, and wonder of wonders!Behold!Tucked neatly inside, and clearly out of view from the far left, is a female USB connector!Upon paging my iPhone 12 in NOW the screen shows the icons I want!The GUI for this is still an irritation, but like any operating system, there's a learning curve that needs attention and time. As for RADIO DOCTOR, I'm a satisfied patient and will be back for routine checkups!Eric and the other guys are great and sometime in the next week or two I'll probably be tasking them with the backup camera work for my ride.”

“Ederline at the East Washington site is the absolute best!!! She is the most hardworking, down to earth, very knowledgeable, respectful and relatable employee I have ever had the honor of meeting! You don’t meet people like her everyday, so when u do…it just helps u to remember that there are good people still in this world. Me and her talked like we knew each other for years!!! I’ve never had so much fun at a cell phone store then I did yesterday talking with her!!! She stopped at nothing to make sure I was taken care
Of and I got the phone I wanted !! She is the best and truly deserves a raise or promotion!!! Thank u Ederline at the East Washington location (next to lil Caesar’s pizza) u rock !!!!!”

“Following their online procedure, I emailed a repair ticket to Modern TV & Electronics. I immediately got an email response acknowledging that they had received my ticket. A short while later, they called me to apologize and say they wouldn't be able to work on my stereo amp because parts would be difficult or impossible to get (it's a lesser known brand and over 40 years old). I really appreciated their honesty and helpfulness. This level of thoughtfulness for a customer is much appreciated.”

“I went to the T Mobile store on university ave after initially visiting the west towne mall location to upgrade my phone. While at West towne I was given conflicting information on the cost and process for the upgrade. After a while of discussion I was finally able to get my phone upgraded. All my stuff (apps, pictures and messages) was transferred to the new phone. I was sent home with the new phone and told everything was good to go. I make it all the way home only to find out that everything wasn't good to go. I wasn't able to use the phone to make actual calls (the whole point of needing the phone upgraded). I attempted to call the west towne location 3 time to see about trying to remedy the problem, I called over and over but the phone was never answered. I reached out to the university ave. location and was told to come in so we could work on figuring out where the west towne location messed up. Once I arrived at the university ave. location I was promptly greeted by Yona. Yona helped me to actually get the phone service transferred to the new phone. Yona was very kind, helpful and knowledgeable. I will definitely be returning to the university ave location from now on.
Thank you Yona for doing what the west towne location clearly couldn't do.”

“We were referred to this location from the Monona store. Thank God! Monona store is terrible. We needed to replace a broken cell phone and talk about bill adjustments, trade in, service, etc. Our salesperson Taylor was over the top fantastic!She spent as much time as we needed. Figured out which scenario worked best for us! Explained how the new Verizon home Internet works and where it works. Not in Madison yet! She was great! Saved us money on future bills and got us some credits on services that we were still paying on that the Monona Location said they had taken care of! Awesome service!I cannot recommend this location any higher!”

“We had the pleasure of being helped this afternoon by Aph at the checkout desk. We had both an in store purchase and a pick up order. He was so friendly and helpful and kind. Chatted with us a bit about gaming and my first job being at this Best Buy location. 10/10 experience thanks to Aph!”

“I had a great experience. Came in with what I thought was a broken cell phone. Victor was very helpful with replacing the screen protector. Come to find out that was all that was broken. He made my day!”

“Their online ordering process is so simple and efficient. I generally order only groceries and usually only get things that are on sale but it's a great system and their staff is extremely kind”