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10AM - 6PM
3771 E Washington Ave, Madison
Electronics
“Just want to let people know how awesome Tech Heroes in Madison are. I literally called an hour and 20 minutes before they closed to get a screened replaced because my phone was useless when I dropped it this afternoon. I did called around and was quoted twice the price and couldn't get it fixed til early next week. I rushed into Madison, 40 minutes later I have a new screen and my phone works perfect. David at the store was nice and explained everything to me. He quoted the price on phone and I wasn't charged a penny more. Thanks for fast and way cheaper repair. Definitely recommend.”
“Diego was really looking at what was best for me and patiently explained everything along the way. He pointed out the best ways to take of advantage of what Verizon had to offer. His expertise with tecnical knowledge went far beyond just sales. With that he showed me so much more that my ner Samsung Galaxy 26 could do. Verizon is fortunate to have him!”
“I have had my house for 61 years. In all that time, I have never experienced such careful delivery people as Jairo R. and Jose M. Yesterday, I received delivery of my new refrigerator. To make sure it fit in perfectly, they removed the bolts from my kitchen-to-garage door, then narrowed the overall size by waltzing it in sideways with the freezer/fridge doors open to the side, to make a smaller overall width. In so doing, they removed the chances of damage. They proceeded in all things very expertly, and balanced the fridge so the doors are velvety smooth when they close. I hope my new GE fridge is as good a the delivery people: detailed, skillful, hard-working, and going the extra distance for customer satisfaction. Thanks, Jairo! Thanks Jose! And applause to Main Appliance for hiring and training workers who go the distance.”
“The knowledge and professionalism I've experienced from the Fearings team, both on and off regular working hours has been exceptional. My position holds me responsible for the AV throughout several interconnected buildings, providing high end video and audio services to a wide variety of meetings, events (indoor and outdoor), conventions, and basic AV functionality across our sizable campus.
Fearings has delivered with any and all issues encountered in my role, providing solutions no matter the project. I appreciate their work, and follow-up practices for all my systems that rely on their expertise.
Their response times are excellent, only ever burdened by lead times when needing to order new equipment to replace aging hardware.
I would recommend this team 10 times out of 10.”
“This store niche may not be evident to some. Though their car audio may be the finest in Madison, it is the Home Theater installation and knowledge which impresses me. With the rapidly changing technology, I contend there is minimal value in purchasing a HT processor more expensive than the Marantz Cinema series or Sony ES.
Don’t ask the big box store for installation help if you appreciate Dolby approved parameters. They, big box, specialize in installs taking 1/2 hour. They might well be able to properly connect the cables.
Removing baseboards and using an oscillating M18 to cut through any Sheetrock exceeds their, big box, comfort zone. Most companies won’t consider cutting quarter sized holes through sheetrock and pulling cable between joists.
My current HT room is much smaller than our former room. Instead of a 7.2 with big towers, the new 5.2.2 with bookshelf speakers is delivering more convincing imaging. The knowledge base of my AMS tech allowed for superior results with less esoteric equipment.
Yes, you might find a cheaper installation but it will be compromised in speaker location. The fit and finish of my installation is impeccable. Most installers would not attempt such a project because of their limited skill set. An installer from a different company even suggested I should just move my HT into a spare bedroom because it would be easier in install!
I have no reservations regarding AMS.”
“They make great custom-fit adapters that fit solidly and mount discretely with no need to mofidy dash. Despite the high price, after using it for a few weeks, I feel it was worth it. I don't think anyone else is putting this much thought and quality into phone mounts.”
“Super nice, not just when getting new phone! Each time I have a question the staff member called Angel( hopefully I'm not mistaking his name) is super helpful and friendly, he does not do eye contact, however his work ethic is spotless. Recommend this store 100%. I was a Spectrum phone customer for about 5 years, and since day 1, till today Angel has been exceptional, he's super humble!!!”
“Very nice and helpful staff. Tons of games to choose to from for most any console. Prices are very fair. All in all very good company.
5⭐⭐⭐⭐⭐”
“Thank you to Jon W., for helping us find and order just the right size and color refrigerator! Thank you to Terrence and Luke who so expertly and efficiently delivered it and removed our old refrigerator today! They removed a door to the kitchen to fit the refrigerators through, and put the door back on with no problem. We appreciate the courtesy and efficiency of all three gentlemen!”
“Great vibe, Ben was awesome. Stopped by to pick up a new pair of headphones which I discovered they unfortunately no longer carry. So if you're in the market for those, you'll have to look elsewhere. Luckily, they had a few amps left in stock and was given a great deal and some recommendations. Give them a look!”
“clean store everywhere. they have a good variety of clothing with good sizes. self checkout is big and store is organized very nicely. stopped in quick for a couple of grocery items.”
“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
9AM - 5PM
3480 Millpond Rd, Madison
Electronics
“I recently bought a new washing machine from the East side (Stoughton Road) location. Due to disability I could not visit in person. I did research online and found the prices to be competitive. The sales rep, Dale, was excellent: courteous, patient with my questions and repeated calls, informed. The delivery team was also excellent: on time, very courteous, had the relevant expertise, and completed the job quickly without any damage to the house or stairs. I purchased the extended warranty so will have to see how they will perform if repairs are needed. But I won't have that information for a few years if at all. In the meantime, my purchase and installation experience were great.”
8AM - 10PM
4301 Lien Rd, Madison
Electronics
“When I shop at Target, I must use the motorized shopping cart, and stash my walker somewhere while my husband waits. Everyone is always very courteous, making my shopping so much more pleasant..”
“Over all environment was great. I was helped by a smooth Wayne guy named Brandon. I was not to excited about making the move to Samsung. I thought it be difficult but Brandon made it so easy for me to understand. He gave awesome service. I’ll be sure to be there again as long as associates like Brandon are there.”
10AM - 8PM
3868 E Washington Ave, Madison
Electronics
“I stopped in with my family a few weeks ago to purchase a new phone for my Mom. Shakira was wonderful to work with! She answered all our questions, recommended phones and accessories, set up the new phone, transferred the contacts, and even downloaded the apps my Mom uses regularly so she didn't have to navigate that herself since she's not very tech savvy. Shakira was very patient throughout and provided excellent customer service. I would definitely go to this location again!”
“Geek Squad is great. MP3 players are reliable. Service is fast & friendly. Geeks replaced my failing hard drive in my laptop, new one had 2x the storage capacity of the one it replaced.
I just purchased a new Torras personal neck cooling device. Works well to cool head/neck region in 105 degree F relative heat index.”
8AM - 10PM
610 State St, Madison
Electronics
“Great values here for a neighborhood where food merchants often take advantage of students with high prices. But I learned today that this location will not be accepting cash. I'm not sure everyone is comfortable using their cards at Target given their 2013 data breach that compromised card information...and not everyone has ready access to a credit or debit card. I feel like Target's unfortunate data breach is a wake-up call to shoppers to consider shopping with cash to avoid giving banking information so frequently or readily. And there are better values than Target in Madison if folks are willing to take a short bus ride to stock up.”
8AM - 10PM
610 State St, Madison
Electronics
“Amazing service, especially Tony was very helpful and very patient. I needed to buy and install a pre-paid SIM card and Tony helped a lot, although he didn't really need to. Thanks again!”
“Just got my 7 year old gunked up, slow iMac back from Willy Tech. Process could not have been easier or more professional. Jonathon kept me apprised of progress and now she works like new. I would recommend them to anyone who needs Apple work done. This was a great find.”
10AM - 9PM
7357 W Towne Way, Madison
Electronics
“Excellent, professional, efficient, careful, thoughtful service by the installers and refrigerator haulers. Thank you to Jorge and Luis. You both were the best! Very happy! The salesman was also very knowledgeable. Positive experience all the way around!❤️”
10AM - 7PM
2835 E Washington Ave, Madison
Electronics
“Ederline at the East Washington site is the absolute best!!! She is the most hardworking, down to earth, very knowledgeable, respectful and relatable employee I have ever had the honor of meeting! You don’t meet people like her everyday, so when u do…it just helps u to remember that there are good people still in this world. Me and her talked like we knew each other for years!!! I’ve never had so much fun at a cell phone store then I did yesterday talking with her!!! She stopped at nothing to make sure I was taken care
Of and I got the phone I wanted !! She is the best and truly deserves a raise or promotion!!! Thank u Ederline at the East Washington location (next to lil Caesar’s pizza) u rock !!!!!”
“We were referred to this location from the Monona store. Thank God! Monona store is terrible. We needed to replace a broken cell phone and talk about bill adjustments, trade in, service, etc. Our salesperson Taylor was over the top fantastic!She spent as much time as we needed. Figured out which scenario worked best for us! Explained how the new Verizon home Internet works and where it works. Not in Madison yet! She was great! Saved us money on future bills and got us some credits on services that we were still paying on that the Monona Location said they had taken care of! Awesome service!I cannot recommend this location any higher!”
“Following their online procedure, I emailed a repair ticket to Modern TV & Electronics. I immediately got an email response acknowledging that they had received my ticket. A short while later, they called me to apologize and say they wouldn't be able to work on my stereo amp because parts would be difficult or impossible to get (it's a lesser known brand and over 40 years old). I really appreciated their honesty and helpfulness. This level of thoughtfulness for a customer is much appreciated.”
“Traveled across town to pick up my free T-Mobile blanket. They seemed to add an extra staff person to promptly attend to customers like me (•‿•)”
“I went to this store on 1/27 with my mom to help her upgrade her phone because she is not the most technologically-literate person. She typically feels best when I can be there to make sure she understands everything and isn't taken advantage of. We had a wonderful experience with Deion, so I wanted to be sure to shout him out. He was extremely patient and kind, never condescending, and thorough without being pushy or overly upselling. He was very helpful and genuine, and didn't make us feel rushed. It was refreshing to have an experience like this.”
10AM - 8PM
2701 University Ave Ste J, Madison
Electronics
“Max is always incredibly helpful! I need to get my phone screen fixed a lot and every time he’s there with a smile on his face and ready to help! :) Could not recommend more!”
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“I had never been to any sort of Pawn store due to me being from a small town in the middle of nowhere. I was anxious walking into Pawn America because I didn’t know what to expect when I was pawning my ring. Stephen noticed how anxious I was and walked me through the whole process! He even went into depth to explain how they determine if the diamonds/silver are real. It was a super neat experience to see how it’s done, but I also felt very comfortable after that. It is very hard to put my mind/anxiety at ease, so I applaud Stephen for being able to do so! I will be back because of the 10/10 experience I had today. Thanks, Stephen!”