1398 Williamson St, Madison WI 53703
“I love a true neighborhood hardware store where you dont need to wander around, by yourself, trying to find the thing you need. This ACE is the real deal. Helpful, kind, above and beyond customer service. Yes its messy and old...but that's part of the charm.”
4636 E Washington Ave, Madison WI 53704
“I should have wrote this awhile ago, but better late than never. The management and staff at this location are just incredible. They are cheerful, welcoming, knowledgeable and just overall a joy. It’s a luxury to walk into a corporate chain like this and it feel like a small business. Kudos to management who obviously very much hires for friendly personalities and customer service.”
4617 Verona Rd, Madison WI 53711
“Hands down, the best hardware store in Madison—period. After visiting three other hardware stores with no luck, I came here and met Shawn—no one else was nearly as helpful. I needed help with an aluminum post and threading twist locks. Shawn immediately stopped what he was doing and took the time to help me find exactly what I needed. He even helped me secure the product onto my post right there in the store, making sure everything would work perfectly for me. He went above and beyond, and I’m genuinely in awe of the experience. Harbor Freight is now my go-to for everything. And shout-out to Chad at checkout—he brought the energy and was awesome too!”
1201 S Park St, Madison WI 53715
“Out of this world service. I'll never go anywhere else. They have anything you need and if not, they'll find it. Always friendly, so helpful. You literally feel like family. Small businesses like this are something you don't much find anymore.”
211 Cottage Grove Road, Madison WI 53716
“I was sad when they left this space and happy when they returned. Every employee has been exceptionally helpful and friendly, and shopping here makes me feel good about keeping my dollars in and around my neighborhood.”
1348 South Midvale Boulevard, Madison WI 53711
“OWEN @ Dorn’s Ace Hardware was so very helpful when I was looking for a battery for my lawnmower. When I called, he told me there was only one left, and Why?he would put it aside at the register for me. I had previously called all over town looking for the right size, so was very grateful for his assistance. When I arrived at the store, I went to speak with him to tell him how much I appreciated his help. Also - The price of this battery was a few hundred dollars less than another hardware store in my location !!! I might add that I was very happy when Diego told me where I could go to recycle my old lawnmower battery ! I took it there immediately. Thanks, Diego !!”
2935 North Sherman Avenue, Madison WI 53704
“Payton is amazing! One of the best customer service experiences I’ve had. I was on a time crunch with getting many pieces of glass cut and he worked tirelessly to get it done for me. Great worker.”
555 W Washington Ave, Madison WI 53703
“Isthmus hardware has it all! The staff is knowledgeable, friendly, and keeps the store well stocked. They always have what I need. A delightful local business in the heart of Madison!”
672 N High Point Rd, Madison WI 53717
“Top-notch selections and customer service! Amy and Spring go above and beyond to help you find the right product line, style, and finish to match your vision, overall design, and color scheme. It's important to note that this is a small business and specialty shop. Therefore, is clearly stated on the website/front door/business hours that appointments are required. I noticed some negative comments on reviews and, honestly, I'm not sure what is so hard for people to figure out(?!) -- their appointment policy is clearly spelled out and in place for a reason, in order for them to provide their full attention when working with you on your project. Amy knows her product lines better than anyone else around and will give you expert advice regarding design, quality and best available options, whether you are seeking high-end or more mid-range/affordably-priced pieces. Amy and Spring each helped us immensely in selecting cabinet pulls, door handles/knobs, and coat hooks that would match our desired finish. They were both lovely to work with and so generous with their time. Hardware Studio is a clearly a Madison gem!”
3156 Milwaukee St, Madison WI 53714
“If you like old style lumber yards, this is your place! Brother and sister showed me around and answered questions. They were both McCormicks - 3rd generation! I picked up some sitka spruce. Beautiful wood. They are known for specialty boating wood (e.g. okoume plywood and sitka spruce) amongst the standard array of lumberyard materials. This lumberyard is WELL WORTH the visit!”
6809 Mangrove Ln, Madison WI 53713
“These guys have a TON of stuff in the store front and that's not to mention what I'm sure they can order or have in back or the yard. Any place can order stuff in or so can you with the magic of the internet. I recommend stopping in here if you are having trouble finding something that you'd prefer to just walk in and pick up specialty concrete tool-wise. Their prices are comparable to other commercial concrete equipment etc. Suppliers in the area. I found a specific control joint trowel here that other shops either didn't have or didn't have in stock. Staff were pleasant and knowledgeable of the products they sell, or at least the things I was looking for. Will be returning in the future.”
430 Commerce Drive, Madison WI 53719
“The staff was great and I found exactly what I needed to produce a homemade Yakitori Grill! I have to line the inside of the wood amd edges with heavy duty Aluminum foil.”
5305 Femrite Dr, Madison WI 53718
“Believe me or not 15 secs delivery. I just stepped outside my truck walked 3 steps and loader was there said its done, i got back 3 steps in my truck and gone. This was awesome. Andy is the best”
2425 E Springs Dr, Madison WI 53704
“Went in to get a generator, and Chris from gardening came from out of nowhere, unlocked the cage, and helped us put the generator on the cart, took it to the front and helped us put it in the car. He was so sweet and kind and aided us the entire time. The store was clean and the staff was so friendly. I highly recommend!”
4550 Verona Rd, Madison WI 53711
“Henry from the lumber department was so so helpful to me. He was extremely nice and gave great advice to help me on my home project. 5 stars! Henry should get a raise!”
2425 East Springs Drive, Madison WI 53704
“Quincy was able to help us with everything! Paint, appliances, financing, trim, etc. She is a jack of all trades with the friendliest personality ever! She does everything with a smile and just made everything so easy and was able to provide us with such a positive experience. She is really a top notch employee when it comes to customer service and her help should not go unnoticed.”
4550 Verona Rd, Madison WI 53711
“Drew and his people are great. Everyone I’ve met there is focused on keeping businesses moving and making sure you get what you’re really paying for. Jay is a great resource and Brandy has awesome service.”
4550 Verona Road, Madison WI 53711
“I went into Home Depot late at night after a full evening of gardening, looking for additional wood for my garden beds. Mitchal was one of the few people available to help and he was so incredibly attentive and helpful! He listened intently to my needs and provided exceptional customer service.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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