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“In an era where customer service is mediocre at best, John K gave me the best experience I’ve had in forever! He went above and beyond and I left there feeling so happy!! He’s an amazing employee and gives exceptional customer service!! Thank you John!!”
“For someone who loathes technology and change, I was not excited to visit the store today to add my 12 year old to our account. Anthony quickly turned my resentment into a positive experience by saving us some money on our overall plan. He was super helpful and had us in and out in less than 20 minutes. Thanks, Tony!!”
10AM - 7PM
909 Tullar Rd, Neenah
Mobile Phones
“Adam and Jordan were very helpful. Easy to talk to, helpful with setting up the kids on the tablets while switching phone providers. Walked out not feeling like I was just robbed from a phone provider.”
“Have had a lot of issues with my wife's phone and Syl was very knowledgeable and very good at helping us figure out the issue and getting it resolved! Thanks again Syl”
“Went to get a new phone and join Verizon… I was beyond pleased with the service today. Very happy with my phone. The employee was incredibly thorough in his explanation of everything about the service, the phone and the product.”
“We were helped by Nick through a few complications with switching phones - he gave great information, and was very helpful with all our questions and needs. We are grateful!”
“The owner Joe is the most knowledgeable in the business and the area when it comes to making cell phones work in buildings. The level of service and professionalism working with this company is outstanding. They take the time to educate you through the whole process and problem solve any questions you have. I would highly recommend working with Stiehl Communications and make sure you call them first.”
“Have been with cell com for a while now, and always love their service at this location. Just bought new Apple Watches, and Tyler was super helpful, and patient while answering all of our questions! Thanks!”
“I came into the Co KK store to see if my Group Messages could be fixed. I've had my phone since 2018, I'm a loyal customer since 1980s. I had been waiting to upgrade my phone but couldn't afford one until now. The phone I bought was half off, perfect timing with my birthday in 4 days. They (Cooper and Doug) did not pressure me, at all, helped me purchase everything I needed for my phone and set me up transferring everything from my old phone to the new and did not lose any of my data. I will continue to be a loyal customer and patronize this store again. Best customer service and experience!”
“Robert. was Awesome. Actually I came back to sign up with him, as he was to busy at the time I came in. So I watched him for a while and left. He was awesome. To all the patrons. So I came back And found an AWESOME person to help me.”
“If I was rating the phone company and their service it would be a lot lower. I'm not sure what's going on with there service these days. To spotty were we live now, can't get my account right. Because of that I have to drive 40 mins each time to get verified to do anything. Anyways, just worked with Mr Eferan R. Great guy, very helpful, polite and informative to get everything accomplished this trip to town. Talked with customer service on the phone for me and was able to get my transfer pin without a headache for once. Thank you sir!”
10AM - 6PM
425 W Northland Ave, Appleton
Mobile Phones
“My sister has dementia. We were able to find a phone online specifically for her that can limit her calls. Nik helped me set up the phone. Switched from her landline to this cell phone. He was great! Very knowledgeable! Very patient answering my questions. This location is great!”
“They do go through a lot of details when you're switching your phone which is great. I just wish there was a way they could speed things up a bit. They're very friendly. I just don't like to wait very long.”
“Love that they've installed protection measures against covid. They always got the best foreign exchange rate and fast service. I come here to send money, pay my bills, buy money orders and much more. Sometimes they even give away TVs and Bluetooth speakers to their customers. Definitely a staple in the Hispanic/ Latino community here in town.”
“What a great experience, I had little to no knowledge about my phone until I met with Adam H who graciously explained everything I needed to know about AT&T’s service and how important the insurance is! I went from a I phone 8 to the newest model and never looked back”
“I experienced exceptional service at this Verizon location. I had multiple questions regarding trading in old phones and ultimately getting new phones. In addition, the staff provided me with pertinent information to make the process smooth, handled all tasks necessary and gave me numerous other helpful tips. A shout out to Ben for being attentive to what was needed and answering all my questions. I recommend this Verizon location. Thank you!”
10AM - 8PM
2740 W College Ave, Appleton
Mobile Phones
“Dianna was absolutely awesome she couldn't help with what I needed but she tried and had a great attitude about coming back again to try something else with her”
“After saying I would never need a phone one because I don't need people to know where I am every day /timed and I have minimal friends. I've been with US Cellular since I was ????... maybe 20 (couple decades ago) I still would rather have landlines and then voice recorder. Keep it simple. Especially when you don't have much technological understanding, general understanding, anxiety (so I have to REALLY hope I get a patient employee) ??????????I get the joy of changing phones and my nasty anxiety is already kicking in already. I hope to solve this 3G issue asap.??Megan Jackson”
10AM - 6PM
4301 W Wisconsin Ave #500, Appleton
Mobile Phones
“Steven and Maurice are amazing!! Came here to get my screen protector replaced that I was shunned away for at the Neenah location and Steven changed it for me no issues! I am in the p360 plan and it took them 5 seconds to pull up my information, confirm, and get my broken screen protector off and replaced with a new one! Thank you guys!!!”
“Was fully expecting returning old equipment to be a hassle and major effort. Took less than 3 minutes, and the customer service was fantastic. Well maintained store. Great staff.”
10AM - 6PM
3719 E Calumet St Ste 2, Appleton
Mobile Phones
“I keep on trying and finally they answered my questions about my other carriers phone. This time very friendly and helpful service. They weren't too busy at the time.”
“5-Star Review for Ernest Moore – Outstanding Service Even in a Busy Store!
I’ve had some disappointing experiences with T-Mobile in the past, but today was completely different thanks to Ernest Moore. The store was incredibly busy, yet he still managed to provide exceptional service. He checked in with customers, communicated clearly, and made sure no one felt ignored.
Despite the rush, he took the time to help me and even applied my screen protector flawlessly, no bubbles, no dust, just perfect! His attention to detail and professionalism truly stood out.
If every visit to T-Mobile was like this, I’d never have a complaint. Thank you, Ernest, for restoring my faith in great customer service! Highly recommend asking for him if you want things done right.”
“Great service the lady that helped me out was really nice so she is good for customer service 100% will be back there. The guy at the memorial location was so bad and was charging me more for activating 2 lines.”
“John at Verizon was SO helpful! It was a stressful week being a Cellcom customer because of the outage and I needed a new working phone FAST. John helped guide me through all the options & made the process easy and painless. We are using a port-in-later method so I can get my original phone number when Cellcom is back up and running. He was super knowledgeable on all the bundles and add ons and although I didn’t get any I feel like it’s the first time I understand what I could get at a later point. John also reached out a few days later to make sure I was liking my new phone and didn’t have any issues. 10/10 customer service!”
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“Brett. I think I'm spelling it right . Took the time to explain all of my options for different phones and services and was very informative while connecting my phone. I have had bad interactions in the past , but this has made my want to deal with this company again.”