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“Last week I wrote a negative review about the customer service at the Home Office. I was referring to the corporate office. The customer service at the local Mequon Branch is terrific. They are responsive and very helpful. I will never call their 888 number again.”
“I wanted to give a shout out to "Jill" in the drive-up in Mequon. I zipped in literally at closing time (I mistakenly thought the drive up was open until 6) and when I realized the time, I asked if I should come back the following day. Jill was extremely polite, said she could certainly take care of me, and did so happily. I never felt as if I inconvenienced her, although I am sure I did. I didn’t even have a pen and she sent one right out. Great customer service Jill. Trying to reach someone via telephone to share my positive comments on the other hand proved to be a challenge!”
“My husband & I had to change banks. We wanted to switch to a credit union where our money is helping others. We are very happy with our choice to move all our accounts to Landmark. And a big shout out to Mary rose, Asst Branch Mgr!! She didn't rush us, she listened to our needs, and she laughed with us as we hadn't changed banks for 30 years! Thank you Maryrose for everything you did for us & best wishes!”
9AM - 5PM
10509 N Port Washington Rd, Mequon
Banks
“I’ve been a customer of this financial institution for over a decade. The environment here is always calm and welcoming. Many of the employees are incredibly helpful and positive. I particularly appreciate the assistance of Daniel. He’s been instrumental in helping my company in several ways that have had a significant impact on our business. I also enjoy Mary’s friendly and professional demeanor at the cashiers’ counter. So, yes, I highly recommend this branch.”
“My boo went there to update her accounts, and she had a blast. Didn’t realize going to a bank could be that fun, but here we are. 5 stars! Would give more but the man doesn’t allow for that.”
“Jade and Desmond were incredibly helpful in getting all funds sorted to close on my home purchase. I would recommend stopping in to see them for all my friends banking needs!”
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“Always greeted when I come in, offered a cup of coffee and service with a smile and asked if there was anything else they could do for me. Other banks could take a lesson from 59 on how to treat customers”