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“Manager Jamie and sales rep Colin are great- they were extremely helpful and patient. They took the time to explain all of the answers to my questions. I would recommend this location and these two to anyone. They were great I came out of the store very happy, relived and less stressed!”
“I just wanna thank William for making my experience painless and easy to get new service ?? I highly recommend him come see him at stoughton Verizon ☺️☺️☺️”
“Was considering termination of mobile services after a year of issues with AT&T. Met with store rep Sean. He listened, responded professionally and reassured me so that I decided to retain my service. Thank You Sean. You are an asset to the store and the company. Rare to find these days.”
“Marcus was incredibly helpful. He was patient and respectful with my elderly stepfather who can be very difficult to work with. Thank you for the new phones and fantastic service, Marcus!”
“I first talked with Fernando over the phone, he was very knowledgeable and helpful with all my questions. My in store experience with Maddy was wonderful, everything was done in a timely matter and Maddy was very professional.”
“Super nice, not just when getting new phone! Each time I have a question the staff member called Angel( hopefully I'm not mistaking his name) is super helpful and friendly, he does not do eye contact, however his work ethic is spotless. Recommend this store 100%. I was a Spectrum phone customer for about 5 years, and since day 1, till today Angel has been exceptional, he's super humble!!!”
“Tray is an absolute asset to this place, and I can't say enough good things about him. I had to deal with a very difficult situation, and I walked in the store, already in tears. He was so kind and helped me through everything that needed to get done. Even when he had to repeat things to me, he never lost his compassion and professionalism. I'd wait in line just to be helped by him again. I hope he knows what a difference he made today. Thank you, Tray, from the bottom of my heart?”
“I worked with Corey to upgrade my phone and had a great experience! He was very knowledgeable, easy to work with, and made the process incredibly smooth! I was in and out in under an hour.”
“Cristian was a rock star helping us with an upgrade this evening. He went above and beyond to help us, even staying late to assist with the longer than anticipated upload issue. Fantastic customer service!”
“Abram Haesemeyer has been the definition of a great sales agent! We have been coming to this location for months making sure we are making the right decision for our new phone and Abram has been with us every step of the way!
He answers texts us back on his off days, he stays in contact, and he has been an absolute pleasure to work with. Any USCellular store would be happy to have an agent of this caliber on their team.”
“I had the pleasure of having the store manager Tony assist me today and he was VERY helpful and answered ALL my questions. I felt very satisfied when I left. He put a positive spin on my experience with AT&T ?”
“Tyler was incredibly friendly and helpful after I had to replace my damaged phone after a vacation. New phone was completely set up and ready to go in less than an hour”
“stoughton, wi at&t has great employees who are not afraid to greet and talk with customers, beyond that they conversate great with customers and provide all the correct information to fully inform customers so that they can understand and use the technnology properly, finally, the employees at stougton's store use great attitudes and always provide help with phone setup and questions we had, nice job overall, kuddos.”
“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
“I was with Tracfone for over a decade but something went wrong recently. My phone suddenly stopped working, and I spent hours online with their tech support department, and they gave me the run around, cut me off, and locked up my phone even though my bill was paid. I gave up after five hours and the next day went to Cricket to get a new phone, the whole ordeal with the Clerk trying to get the transfer pin from Trac to get my new service activated with Cricket took 4 hours, and Trac jerked the clerk around. The clerk was there for me the whole time, and got my new service hooked up, activated, a new phone and plan, and no data was lost. Plus, this phone is much faster and has much more features and data space. I appreciate the good service and wish they have a brick and mortar store at a downtown State St. location as well.”
“I stopped in with my family a few weeks ago to purchase a new phone for my Mom. Shakira was wonderful to work with! She answered all our questions, recommended phones and accessories, set up the new phone, transferred the contacts, and even downloaded the apps my Mom uses regularly so she didn't have to navigate that herself since she's not very tech savvy. Shakira was very patient throughout and provided excellent customer service. I would definitely go to this location again!”
“My wife and I both got new IPhones an IPad and signed up for Verizon Internet, we had so many questions and needed to transfer data from old devices. Zach helped us and he was just great, very personable & very very knowledgeable… I wouldn’t go to any other Version Store and will always seek out Zach!”
“This shop is the absolute best in the country to get phone repairs or answers to any electronic questions you may have. I'm So lucky to have this shop in my neighborhood.”
“Jojo really understands customers service and listening and fixing other stores mistakes. Helped me out with some accessories as well so now charging stations have a cleaner flow. Definitely be using only this store or columbus wi store in the future as customer service is number 1 in my book!”
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“Big thx to Hernan G for helping me out today! He was patient and explained all of the details to me when it came time to decide if i should get a new battery or get a new phone altogether. He also helped me get some discounts. If I have to go back for any reason I will ask for him specifically”