UScellular is a leading communication services provider, connecting over 5 million people, businesses, and government operations with their award-winning network. The company is committed to delivering exceptional service and high-quality products, from the latest smartphone devices and accessories to high-speed internet and connected home solutions. Customers have consistently praised the knowledgeable and customer-friendly staff at UScellular stores. In the Ada location, Aaron was highly knowledgeable about the latest smartphone models and helped customers with data transfers and device setup, ensuring a seamless experience. Similarly, Jordan at the Monona store was praised for his professionalism, expertise, and ability to save customers money on their plans. The Monona store, in particular, was recognized for its excellent customer service, with associates going above and beyond to assist customers, even helping an elderly couple with their phone-related issues. Customers have reported a hassle-free and enjoyable experience when visiting UScellular stores, thanks to the knowledgeable and friendly staff. Overall, UScellular's commitment to exceptional service, high-quality products, and a customer-centric approach has earned them a strong reputation among their clients.
Big thx to Hernan G for helping me out today! He was patient and explained all of the details to me when it came time to decide if i should get a new battery or get a new phone altogether. He also helped me get some discounts. If I have to go back for any reason I will ask for him specifically
July 2025
Jordan is AWESOME! Highly recommend him when you go to US cellar!!!!!
June 2025
Aaron was so knowledgeable about the Galaxy S25 and the transferring all of our data. He explained everything in detail and even changed some things on our new phones for both my wife and I. I would highly recommend Aaron to anybody looking for a new phone, very customer friendly person who is passionate about what he does.