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“Alex came in clutch!!!! Fr was having the worst day of my life with the Verizon’s insurance customer service and I came in and he helped me out like no other! I was ready to switch to T-Mobile but Alex talked me off the ledge!!! Super appreciate all the information he gave me; because of Alex I was able to resolve my issue in 20 minutes unlike the 4-5 hours I spent with other people!”
“Manager at this place…I would hire!!! Not only took care of my problems, but answered all my questions and I understood what he was saying. Can’t say enough. I’d give him a raise!!!!!”
9AM - 7PM
9123 W Lincoln Ave, West Allis
Mobile Phones
“This US Cellular is great! I come here all of the time to pick up my UPS packages since this is also a UPS access point. They remodeled the store and it looks incredibly modern and good! The staff is always friendly and its always a pleasure coming here!”
“I needed an upgrade for my daughter and received service from Micheal and Victoria who provided me with excellent customer service throughly explained my options and searched for the best promotions to stay within my price range! Thank you for making this an easy process and helping me make my daughter happy! Top tier service between the two.”
“We originally went to the Brookfield location looking to switch providers and mainly get a lower phone bill. We left being offered a higher phone plan if we traded in our phones. At the Waukesha location, we got help immediately with getting set up with a much cheaper phone plan if we kept our phones. We were happy to save money and feel heard. I highly recommend to go to this location over the standard branch locations for USCellular if you are looking for honest help. They truly care and will listen and help you with whatever your goal may be with your phone plan or phones. We will stick with driving further to this location over the branch location any day.”
“My experience at the AT&T store on County line Road was great. I walked in no weight. Pernell was my customer service person and he did everything I needed him to do and was kind and patient.”
“Jeremiah and Jorge we both very informative and very helpful. Best experience ever with getting a new phone 100% recommend this store for anyone looking to get a new phone, they both made me understand how to use phone and get setup easily!!!!”
“Connor was absolutely amazing! I came in with 3 issues and not only did he know what was wrong he was able to quickly fix it for me!!! Saved my day!
Thank you
Teresa”
“This store is spacious and extremely clean! Tim and Garrett’s customer service is off the charts. Personal, professional and extremely courteous…go out of your way to frequent this location and ask for Tim or Garrett!!!”
“Received excellent customer service from Eric and Aveaor in upgrading my IPhone and internet. Answered all questions thoroughly and were very respectful of my situation. Highly recommend this store!”
“Myles helped my husband and I add a line to our existing plan and found us a fantastic deal on a new phone. He was friendly and knowledgeable and made the whole process quick and easy. We loved working with him!”
“My husband and I were having issues with a trade in, so we stopped in and Liz helped us. She was so informative, made us laugh and got us working and on our way again. I recommend going in to see her if you ever have issues.”
“Great experience with Floyd being very helpful, but I think it's ridiculous that Verizon wants customers to purchase a brand new phone just to save a little more money. Especially when my phone is in excellent shape!”
“Excellent service & teamwork with Amir, Jay, & Amir again over 3 visits the last month!
Helped us get great deal on 2 new Samsung GS24 FE's, transfer our data, & return a 6.5yr old Samsung for credit.
They're good listeners & efficient problem solvers who take the stress out of phone changes. Go, they'll take carw of you!”
“Be nice to the nice folks that work at this store! It seems like there can be a bit of a wait but the employees treated everyone so kindly and with so much patience. Daniel was such a pleasure to work with and I think he deserves a raise.”
“Thanks a lot everyone for your kind words, I really appreciate all of you ?❤️?
It’s me Adam ? , honestly I was shocked ?
I love you all ❤️?❤️?❤️?❤️?❤️?❤️?”
“Went in t mobile today and had awesome customer service he was very patient took his time and completed the task that I originally came in for ur awesome jd keep up the good work u get a major 10 from me ......there for ur whole team do.....Great job u guys”
“The associates here are very kind, patient and helpful. I came to switch another user to my old phone and get a new phone myself. The process, while involved and lengthy as such things always are, was painless and not unpleasant. Ben helped me select a new phone, thoroughly relating the costs, specs and user experience of different models. He answered all of my questions (there were many) in a comprehensive and tactful manner. I felt assured that if any issues should arise in the future, I can return to store and have them addressed knowledgeably and professionally. Thanks guys, and keep up the good work!”
“Got great help from David today. Was in desperate need and he stayed calm and him and the gm calmly explained to me what it is that I would need and we came to a great understanding and got what I need and even picked up Internet there for 55 a month compared to spectrum rising prices which I had and they saved me a lot of money and it was professional and courteous in every way. Even explaining to an employee to not play on his phone in front of the customers. I had my three kids with me and they just welcomed me and and got me taken care of. I didn't feel like I had to walk out or act a fool or be mad. I understood everything properly and I'll definitely go there more often than anywhere else. Thank you David you did great”
“Love the New management with Mohamed he helped lower my bill and was very patient with setting up my new device would recommend this location to anyone looking for answers”
“Deseree was wonderful, this is a great store.THE MANAGER was Awesome to me and after my nightmare with EVIL DECEPTIVE SPECTRUM IT WAS PURE HEAVEN TO HAVE JACOB SAVE ME.! THANKS ATT”
“Ben at the Verizon store in Hales Corners was so very helpful with the issues we had with our phones. Very happy with his professional guidance with our phone He went out of his way to help two seniors that don’t know what they are doing. So very appreciative!!!”
“Alex was helpful, professional, quality person. I appreciate her efforts to trouble shoot an issue we were having. In sum, best professional I have ever interacted with at a U.S.Cellular store. Please clone her.”
“Steve gave us the BEST CUSTOMER SERVICE we've ever had at a phone store. He was incredibly helpful, patient, kind, and made sure my son got exactly what he needed and could afford. Not only is he a stellar employee, he seems to be a really good person, in general. Really hoping he's there next time we go back! So, so happy with his professionalism and help. Thanks, Steve!!”
10AM - 8PM
7001 W Greenfield Ave, West Allis
Mobile Phones
“Nico helped me out with a tricky tech issue; getting an apple watch paired without an apple phone. It turns out it can't be done, but he tried everything and was super helpful and courteous the whole time. I really appreciate his efforts on my behalf.”
“Excellent service by AK and Ahmed at MetroPCS store on St Paul Ave in Waukesha. Wish I could give them 10 stars.:) I needed a new cellphone in a hurry and despite arriving shortly before closing time, AK didn't skimp on providing a thorough service and explained details on the new phone patiently! Recommend this location for their superior service!”
“Attendant was very attentive to my needs. He went above and beyond for the customer. He showed ?satisfactory customer service. Before I came to his store I had been to 3 Boost Mobile stores prior where the attendants did not seem interested in helping me. I will continue the service with that particular entity.”
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“Jamal at AT&T was absolutely incredible! He spent over three hours helping my wife and me with a complicated phone situation, all while assisting other customers by himself. His patience, knowledge, and professionalism were outstanding. You could tell he genuinely cared about making sure everything was handled the right way. AT&T is very lucky to have Jamal! He definitely deserves a raise and some extra team members to support him! Thank you again, Jamal, for going above and beyond for us!”