About Bergstrom Chevrolet Buick of Neenah | Service & Repairs
Bergstrom Chevrolet Buick of Neenah | Service & Repairs is highly praised for its friendly and respectful customer service. Customers appreciate being greeted warmly and receiving attentive care from staff members, especially from service writers like Dan Tibbits, who is known for his kindness, compassion, and honesty. The service team, including mechanic Grant, is recognized for their dedication to keeping vehicles in good condition, often going above and beyond by cleaning vehicles and providing thorough inspections. Customers value the trustworthiness of the staff, noting that the team takes the time to accurately identify issues and avoid unnecessary repairs, unlike other places that may suggest costly fixes. The dealership demonstrates excellent communication, with updates and work details shared promptly, making the experience hassle-free. Even when schedules are busy, the team makes an effort to fit customers in and treat them like family. Overall, Bergstrom Neenah is seen as a reliable and honest dealership that cares about its customers, providing quality service and building long-term relationships.
