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“Might be good, might not be; I wouldn't know. Maps says they're open on Sunday, and that this was recently (3 May 2026) verified by owner.
They are NOT open on Sundays.”
“I originally went to another location but had a very rude and unhelpful associate there, so I decided to try the Fitchburg location instead. Sean was fantastic from the moment we walked in friendly, smiling and in great spirits. We waited only a few minutes which was no problem at all because Sean made the experience pleasant. He got us in and out quickly, answered all my questions and made the entire process easy and stress-free.”
“JR at the West Towne Mall, Madison, Wisconsin AT&T is extremely helpful and knowledgeable. He knew the many steps to remove my older hotspot from prepayment with excellent customer service. He also made recommendations to save money on future plans. Thank you JR!”
“Very good service at this location; Abram did a very good job in explaining everything to us, and stayed late to help us an hour after close. Very kind employees!”
“Super nice, not just when getting new phone! Each time I have a question the staff member called Angel( hopefully I'm not mistaking his name) is super helpful and friendly, he does not do eye contact, however his work ethic is spotless. Recommend this store 100%. I was a Spectrum phone customer for about 5 years, and since day 1, till today Angel has been exceptional, he's super humble!!!”
“I was having email problems with my iPhone purchased here and your in-store representative James was tremendous in getting it resolved I’m a way I never could have done.
My wife and I have purchased our iPhones at you McFarland store since our very first ones, and your representatives have helped us many times through issues along the way— they’re champs!”
“Fantastic experience! ALEX was Great! He was very proficient, knowledgeable and courteous. He really knew the products, took his time with us, and never pressured us. Very personable. We are definitely returning. 5 stars all day!!!”
“They make great custom-fit adapters that fit solidly and mount discretely with no need to mofidy dash. Despite the high price, after using it for a few weeks, I feel it was worth it. I don't think anyone else is putting this much thought and quality into phone mounts.”
“Sydney arneson was an exceptional salesperson.
Very patient setting up my new phone. I'm a senior citizen (80) and explained everything so I could understand.
Will recommend her to people.”
“stoughton, wi at&t has great employees who are not afraid to greet and talk with customers, beyond that they conversate great with customers and provide all the correct information to fully inform customers so that they can understand and use the technnology properly, finally, the employees at stougton's store use great attitudes and always provide help with phone setup and questions we had, nice job overall, kuddos.”
“Brandon gave me the best service I've ever had from Verizon and I've been a Verizon customer for 20 years. Very helpful, professional, friendly and solved all my issues.”
“I just walked out of the Metro PCS in Fitchburg. I am extremely satisfied with the customer service that I had today. That is something that is rarely said in phone stores however MJ is the exact opposite of what you may come to expect in phone stores. He spent so much time helping me. I am not particularly tech savvy and I really needed somebody to hold my hand and help me solve my phone issues what she did with honesty and expedience. Thank you MJ for giving me such a pleasant experience and making something I was dreading into something that was easy ?”
10AM - 7PM
6918 Seybold Rd, Madison
Mobile Phones
“Thank you, Amber, for helping us pick out our replacement phones and for transferring ALL OF OUR DATA/APPS to the new ones. We've used this store for three years and have had nothing but good, friendly service from the employees there.”
“Shakira Ferran, Was an amazing person to deal with, Attention to detail, very knowledgeable and helpful, I wish I can give her a million Stars ?, Great job Shakira keep it up.”
“I have been a Verizon customer for a long time and I just had an absolutely wonderful experience working with Jordon. He was patient and caring, and answered all my questions in a way that I could understand and in a way that eased my 'tech' anxieties as well. He helped me better address my concerns around my storage limits and worked with me to free up more space. He actively listened and never made me feel rushed... I give Jordon my highest recommendation....he's a 10+ on a scale of 1-5!! Verizon is fortunate to have Jordon on staff!!!”
“My service rep((Kevin) was extremely helpful! I’m elderly and he took enough time to explain everything so clearly. Best customer service I’ve had in a long time.”
“Big thx to Hernan G for helping me out today! He was patient and explained all of the details to me when it came time to decide if i should get a new battery or get a new phone altogether. He also helped me get some discounts. If I have to go back for any reason I will ask for him specifically”
“Fixed up my iPhone 11 screen super fast. Even put in a new replacement battery when he saw that mine was pretty shot. As well as a new case and screen protector and case all for a fair price!”
“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
“I would give these guys 10 stars if I could. The technician at att can't help me so they send me to Tech heroes and they get my microphone working in few seconds. Turnout it was a plastic seal cover the microphone.Thank you Tech heroes of Madison!”
“Mustafa and Donald were friendly, helpful, and not pushy with sales. It’s almost never fun dealing with switching carriers/trading in phones but they made it simple and made sure to share all of our options without pressure. Would recommend this location over any other carrier/store in Madison. Very glad we went!”
“Over all environment was great. I was helped by a smooth Wayne guy named Brandon. I was not to excited about making the move to Samsung. I thought it be difficult but Brandon made it so easy for me to understand. He gave awesome service. I’ll be sure to be there again as long as associates like Brandon are there.”
10AM - 7PM
6500 Monona Dr, Monona
Mobile Phones
“We were lucky to work with Dmitriy at the Verizon Store, Monona, Wi today! He helped us get a new phone, provided lots of information about product/plan options, and also helped us navigate data transfer. Dmitriy is very personable and helpful!!!”
9AM - 7PM
6313 McKee Rd, Fitchburg
Mobile Phones
“This was unfortunately my second Verizon I had to visit due to the first one not being able to help me with my phone issues. However even tho I came in 20 mins before close they fixed and solved any further issues before closing. I truly appreciate how professional educated and efficient they were!”
“Ask fot Nikii. One of the best customer service reps I hav ever dealt with in my many decades.
Friendly and an expert on their services. She listens well and no hard sell, unlike many service providers.”
“Had an awesome experience at this store! The staff were super friendly and really helpful. They made everything easy to understand and took the time to make sure I got what I needed. You can tell they actually care about helping people. Definitely recommend stopping by if you need anything! The whole team are such good vibes”
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“Haley Johnson went above and beyond and knows her job inside and out . She deserves a raise and a promotion . I went in because my I was having issues allowing permissions to allow the DMV to take a picture for a drivers license renewal and she not only knew exactly why it was not working she fixed it then literally helped me get through the DMV website and helped me get done . She saved me a day , was extremely polite and made suggestions bout my settings and other issues. Previous help form other people when I got m phone there was also excellent . I have been to many US cellular stores in the past and this is the best by far .”