“Justin, the store's manager, provided great customer service and patience in getting my cell phone to receive a charge once again by cleaning out its built-up lint, saving me from having to buy a new phone. Justin also provided suggestions to prevent this from happening again.”
“Been with Verizon 1/9/26 and so far I love it! Best service I had thus far. Had us cellular for 11 years and they got bought out from t-mobile. I never liked T-Mobile and verizon was a choice I made. Great company and service.”
“Brian and I believe Jared helped me last time I was in the store and they were fantastic. I was thinking of switching carriers due to hitting the data cap early in my cycle but they walked me through a brand new alternative and fixed my whole problem. Brain even helped me become eligible for a free new phone when black friday rolls around literally 1000/10 service they were fantastic”
“I was really not looking forward to going to cell store for device upgrade....just like going to the dentist. I was pleasantly surprised...Trish and Karla not only did a painless and quick upgrade they were also very personable and entertaining....5 stars for oshkosh store.”
“T-Mobile, in my opinion, has the most knowledgeable “Corporate Stores” representatives.
I have used Sprint, Verizon Pre-paid, Straight Talk, AT&T, & T-Mobile.
I have had straight talk the longest, probably 14 years now.
But T-Mobile is the BEST for customer service and trained store representatives that can actually help you.
I have also, again my opinion, felt that T-Mobile stores and their employees are genuinely more pleasant to work with.”
“Staff was courteous and professional on the phone and in person. The tech did a deep cleaning on my charging port which seems to have fixed my connectivity issue on an older I Phone. They were able to squeeze me in on my lunch and performed the service while I waited.
I went again for screen replacement, they had 3 options. Service was courteous and the repair was completed in a couple hours”