“Knowledgeable and very helpful! Nice place to have locally. Great parking and you're inside the store within seconds. There's a little bit of almost everything, within.”
“I have used CSH for my cabinet needs for several years now and I have been very pleased with the service and quality of their cabinets. Jennifer Seitz, in sales has always been very supportive and will to answer my questions. She is an excellent communicator and I look forward to working with her when our next cabinet needs arise. Thank you for the terrific support. We'll enjoy our cabinets for years to come.”
“Happy to have Hahn Ace Hardware & Rental in Hartford. They have an excellent selection of plants/flowers, as well as lawn supplies. They have one of the largest selections of plants/flowers we've found at an Ace Hardware store. We've been really happy with the selection and quality. They also are great to have for our quick hardware store needs. Highly recommend this location!”
“John and the team was amazing. I ordered an item from the Mequon ACE location that need up not being available for immediate pick up as the website said. That store called me but said the Jackson store had it. John made sure to put it on hold for me and had the cashier help me with my coupon honor from the other store too. It made my day and couldn’t have been a better experience. I will never hesitate to drive up to this location again for any other needs. Thanks team!”
“I want to give a huge thank-you to Relly and Manager Steve at Home Depot for their outstanding customer service and for going above and beyond to help me with a special-order window purchase. Relly was incredibly helpful throughout the entire process. He took the time to carefully go over all of my questions and even contacted the Andersen representative directly to double-check the details and make absolutely sure my windows were ordered accurately. His attention to detail gave me confidence that I was placing the order correctly and that everything would be exactly what I needed. I also want to give a special thank-you to Steve, the manager, for his tremendous help. He patiently answered all of my remaining questions and went the extra mile by reaching out to other Home Depot stores to see if they could help get my order picked up more quickly by using inventory available at other locations. That extra effort made a huge difference! Both Relly and Steve were incredibly patient and helpful, even with all of my additional phone calls and questions. Not once did they make me feel like I was being a bother or that I was asking too many questions. They took the time to double-check everything with me and made sure I understood the order and placed it correctly. Customer service like this is truly appreciated. Relly and Steve are excellent examples of employees who genuinely care about helping their customers. Thank you both for your patience, professionalism, dedication, and for going above and beyond to make sure my special order was handled correctly. Five stars all the way!”
“They helped me with a new smoke detector, new dehumidifier and will take my old broken one for free..They also had my AprilAire 201 Replacement. Many folks assisted me today.”
“This is a pretty grandiose store. They have a lot of stuff. It seems bigger than the other ones that I visit. It's always busy, and they always have what I need.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.