10AM - 6PM
10301 Enterprise Way, Sturtevant“I ordered a new fridge online. Grand Appliance was responsive by text and email, and I received the fridge within the delivery times. Staff was helpful and friendly. The only reason I didn't give them 5 stars is that the first fridge I got didn't work. I had to contact them again, go through a service tech coming out to diagnose, and wait for a replacement fridge. It meant a lot of shuffling of food and more than a week without a working fridge in my kitchen. However, they did a good job fixing the problem.”
“Gotta love this place. Ma & Pa electronics shop. Been there for years. Super nice and helpful staff. Large selection of all things electronic. If they don't have it, they can most likely get it!”
“Quick and to the point. I had already decided to purchase, but did not state that. Even so, salesman answered the questions I asked and did not apply pressure. In and out in under 20 min, got dishwasher I wanted at good sale price”
“Matt is the BEST! He shared the different remote starters & features, asked questions to help me pick the right starter for my needs. Excellent customer service! Thank you Matt!”
“My experience at the Cricket store was nothing but a great experience. I came in very frustrated from a previous carrier. All three ladies working were very patient and knowledgeable. They were able to get me the best plan that suit my needs for my business phone.”
10AM - 5PM
1810 Thurston Ave, Racine“Found a Teac 3300S reel to reel being given away on EBay and snapped it up. After some internet research found The Audio Shop. Spoke with Ron and he said it needed at minimum a good cleaning. Dropped it off and while it took a bit of time to complete the cleaning and repair anything that was found during the inspection I am completely satisfied with my experience with Ron's work. Come on people the man is working on and restoring items from the 1970's and doing a hell of a job getting it right.”
“Target was clean and well organized even on December 17 with everyone shopping for the holidays! Staff was nice even though they were very busy. Some shelves we quite empty of toys and books but that’s understandable.”
8AM - 10PM
5300 Durand Ave, Racine“This is a great retail chain. Each store is well maintained and staffed with friendly and knowledgeable people. I came in for some storage cubes, found them at a fair price, and checked out with no issues or delays.”
10AM - 9PM
11840 71st St, Kenosha“Just went here tonight with a question about my desktop and internet. The guy running the store gave me solid advice and went home to op-test and got great results, completely fixing my discrepancy. THANK YOU!”
“I love this place it's better than the the one by my apartment that place they need to close since they weren't even open this place is excellent job I like the selection of cell phones that they have this is my new phone place excellent job guys”
10AM - 7PM
2308 Lathrop Ave, Racine“Metro is by far the best carrier out there were as Verizon didn’t care about there customers they only want your money they don’t give anybody deals of any sort I was with them 5yrs to long after I paid my phone off I left them for Metro I’m so happy I did I’m paying the lowest a month that I’ve paid in years satisfied customer”
“Great customer services. John was super helpful with what I needed done to my phone, made sure I was satisfied when I left and was not there for long. Recommend going to this Cricket location !”
10AM - 5PM
6035 Durand Ave, Mt Pleasant“I had the best service experience here Thursday after I locked myself out of my phone! Charles Pullara was able to unlock my phone and restore my Google account!! I did not lose any data, photos, nothing. Thank you guys again, honestly we don't know how reliant we are on our devices until we're locked out. But no worries, and that's why I'm with Verizon, well... and they do have the fastest data speed in all categories!!”
8AM - 5PM
5700 77th St, Kenosha11AM - 7PM
9777 76th St, Pleasant Prairie“Drive up orders! Have the best customer service, rarely have issues with out of stock product. Convienient, I use it to help stick to my budget. User friendly app. Life changing.”
10AM - 7PM
1639 Douglas Ave, Racine“The people that work at this store now are outstanding and wonderful. If I compare them to the previous managers and workers I would have shut the place down at their disposal because I had a lot of trouble getting service with the other people. But as of today I treated the workers to some pizza and brought it to the store myself. They are wonderful they are helpful they don't complain or ask questions that aren't relevant to my situation. And I appreciate their service to me I have been with cricket for a very long time thank you.”
10AM - 9PM
2710 S Green Bay Rd, Racine“I'm excited about my purchase. I researched the 43" Pioneer SMART TV after viewing several other expensive brands and this one so far is perfect for me. The picture is clear and sounds great! I was worried it would have that unreal image but it doesn't. And the price was even better! Check out Steve Tech on YouTube for info on purchasing a TV. This one was $169.99! Works for me.. Quick checkout and a young lady carried the TV to my car.”
10AM - 8PM
3917 52nd St, Kenosha“absolutly wondeful customer service manager is awesome they always help you out... and always give their own discounts out !! ir u need a phone and good service you should try them out !!!”
“Went to get a new phone and Phil was extremely helpful throughout the process. Even with some difficulties with the switch, he was on point and very personable. I'd recommend this T mobile location and specifically Phil for his help.”
10AM - 5PM
9780 76th St, Pleasant Prairie“Very clean store with friendly and knowledgeable staff. Took a little while to be seen, as they were busy.Overall took care of most my needs in a friendly timely manner.Will have to go back as one of my problems still isn't fixed. I will be going back to that store ??”
Open 24 hours
1150 Green Bay Rd, Kenosha“Vinnie is a great employee with awesome customer service! He went out of his way to help me bring some of my items to my car. I always have a great experience when i go there (which is often).”
10AM - 8PM
2500 S Green Bay Rd, Racine“My husband and I came in here back in November to get me added to his phone plan and upgrade my phone. I was told by the woman that helped us that I couldn’t keep my number despite it already being a T-Mobile number and that it would take up to 7 weeks to get it back if I wanted it. However, I found out a few days later that that wasn’t the case at all, and that it would have only taken an extra call and maybe an hour or so to get every transferred over. By the time I learned this, I had already gone through the process of switching my phone number on majority of my accounts and was not going to go through the hassle again.If this was my only experience with this location, I would have given 1 or 2 stars. However, our experience today, was quite different.My husband has been having issues with his phone not reading his SIM card. The gentleman that helped us at first was super helpful and put an e-SIM on his phone and so far he has had no issues!While we were there, we decided to take advantage of the free Galaxy watch if you added a watch line. A gentleman named Adam ( I believe this was his name) helped us with this. We initially were going to do the Apple Watch and the Galaxy watch. Adam went through all of the hard work of getting things setup for both watches but then I got cold feet and decided not to upgrade my Apple Watch. Adam, however, did not complain and worked diligently to call and have the 2nd line removed right away. He was very understanding and continued to help us. He was very informative and friendly and I have never had such good service in a phone store before! My dearest apologies for giving you extra work, Adam, but we appreciate your patience and understanding!”
“My salesman Mike was very helpful & very knowledgeable about the dishwasher I wanted to purchase..I’ve shopped Grand previously & was able to get more discounted on the product… will always shop Grand… their prices are cheaper than the big box stores!!”