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10AM - 3PM
200 E Verona Ave, Verona
Shipping Centers
“I just received the best service ever. The representative helped me through a difficult return that I would have never been able to do. Thank you very much to the staff member at the UPS store in Middleton, WI.”
“We had Save the Dates printed at a non-UPS location and they were terribly lacking. We stopped by towards the end of the day just to see if they could be printed better and WOW, Trevor was amazing!! He immediately put us at ease and talked us through various paper options and how the quality could definitely be improved. The next day, Johnson took over the print job and was equally amazing - he printed us a few test prints so we could compare options and that made all the difference for something we really wanted to get right. Over the course of the next several months we kept coming back for all our wedding stationary needs, working with both Trevor and Johnson. They were both consistently INCREDIBLE - super patient and helpful every time. They talked us through options, answered our many questions, and were super fast at getting our prints done. Planning a wedding is incredibly stressful but Trevor and Johnson made this part a breeze!!! We can't compliment them enough!”
“I needed to ship 33 pieces of priceless hand painted china I inherited from my Swiss grandparents. Truly a family heirloom!
Anna, the manager, did an excellent job of packing. There was bubble wrap between the two boxes. Each piece was wrapped first in small bubble wrap, then medium, then large.
Everything arrived in pristine condition.
Pack and Ship is a great service.”
“I was never really satisfied with the shipping companies, either they were delayed, or something happened at customs, it was always a problem until I found this company, they are the best since then I have been shipping with them for 2 years and I have never, ever It has arrived at the agreed time...it always arrives before ???”
“I parked in the fire zone.. ?♂️. Walked up to the door around the corner and under the awning. The is a red button. Press it and wait. Make sure you have the po number or Bol number.They gave me a door and loaded me quick. You will get a green light. I waited for the worker to come out to me then pulled ahead. Strapped the load and THEY seal it and off ya go. Can’t complain at all!! Great place and nice people.”
“I've always had excellent customer service here and today was no exception! Jerry and Jermaine were incredibly helpful, going above and beyond with helping get my posters printed. I am always impressed with the great staff and quality printing.”
“I frequently go to this UPS Store, but I wanted to take a minute to recognize the staff today. When I was in the parking lot, my car suddenly wouldn’t start and I started to panic because my phone was at 5% and I wasn’t sure what to do. I went inside to ask if I could borrow a charger, and the two employees working around 1 PM were incredibly kind. The girl working immediately let me plug in my phone, gave me tissues, and brought me a chair while I tried to calm down and figure things out. She was so sweet and reassuring when I was clearly stressed. Then the guy working actually came outside and helped jump my car so I could get home. Both of them went out of their way to help me when they absolutely didn’t have to. Their kindness really meant a lot in a stressful moment and completely turned my day around. I really hope the owners know how wonderful these two employees are. Thank you both again for being so kind and helpful.”
“I wanted to say a big THANK YOU to Darren, the manager of this UPS store. He very quickly and efficiently responded to my request to file a claim for an item that had been broken in shipment. He filed the claim and we received a check from UPS within 2 weeks for the insurance on the item plus a refund on the shipping costs. I really appreciate him for listening to me, for apologizing that it had happened and then following up on the claim right away. 5 stars!”
“It’s all about people and fedex did really well to hire such professionals who have problem solving attitude. God bless you Cassidy.
That’s the little I could do to support a professional like her.”
“It is very strange to come to FedEx and find someone so friendly and willing to help. I came today (Saturday) and Spencer was able to help me with the BEST attitude ever, giving me options and recomendation about the job that I need to print.
I hope that dthis attitude and professionalism be contagious ;-)”
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“Decent local place to go for shopping packages. They have been helpful over the years with boxing and mailing goods domestically and to Canada. Very helpful and friendly staff.”