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“We had Save the Dates printed at a non-UPS location and they were terribly lacking. We stopped by towards the end of the day just to see if they could be printed better and WOW, Trevor was amazing!! He immediately put us at ease and talked us through various paper options and how the quality could definitely be improved. The next day, Johnson took over the print job and was equally amazing - he printed us a few test prints so we could compare options and that made all the difference for something we really wanted to get right. Over the course of the next several months we kept coming back for all our wedding stationary needs, working with both Trevor and Johnson. They were both consistently INCREDIBLE - super patient and helpful every time. They talked us through options, answered our many questions, and were super fast at getting our prints done. Planning a wedding is incredibly stressful but Trevor and Johnson made this part a breeze!!! We can't compliment them enough!”
9AM - 6PM
200 E Verona Ave, Verona
Shipping Centers
“Decent local place to go for shopping packages. They have been helpful over the years with boxing and mailing goods domestically and to Canada. Very helpful and friendly staff.”
“I just received the best service ever. The representative helped me through a difficult return that I would have never been able to do. Thank you very much to the staff member at the UPS store in Middleton, WI.”
“I received many updates regarding what to expect with the delivery and what time to expect the delivery. The truck arrived within the delivery window, and I was notified with a phone call that they would be arriving in thirty minutes. The men who delivered my Peloton Tread were very professional, knowledgeable and speedy. Great delivery experience!”
“I needed to ship 33 pieces of priceless hand painted china I inherited from my Swiss grandparents. Truly a family heirloom!
Anna, the manager, did an excellent job of packing. There was bubble wrap between the two boxes. Each piece was wrapped first in small bubble wrap, then medium, then large.
Everything arrived in pristine condition.
Pack and Ship is a great service.”
“Keem provided me with exceptional service even with my large shipping request. He made the the process very smooth and quick. Best shipping experience I've ever had.”
“Last weekend I was in a little bit of a time crunch. I printer failed at work. But Zack made the impossible possible he was very professional and honest gave me a great timeline and followed through by far my favorite place to print material!”
“I had 3 print jobs that were Very important, and my deadline was short. The staff at Staples in Monona were fantastic to work with.
Very knowledgeable and got my print jobs done a head of time.”
“I've always had excellent customer service here and today was no exception! Jerry and Jermaine were incredibly helpful, going above and beyond with helping get my posters printed. I am always impressed with the great staff and quality printing.”
8:30AM - 7PM
6666 Odana Rd, Madison
Shipping Centers
“I wanted to say a big THANK YOU to Darren, the manager of this UPS store. He very quickly and efficiently responded to my request to file a claim for an item that had been broken in shipment. He filed the claim and we received a check from UPS within 2 weeks for the insurance on the item plus a refund on the shipping costs. I really appreciate him for listening to me, for apologizing that it had happened and then following up on the claim right away. 5 stars!”
8AM - 6:30PM
1360 Regent St, Madison
Shipping Centers
“I frequently go to this UPS Store, but I wanted to take a minute to recognize the staff today. When I was in the parking lot, my car suddenly wouldn’t start and I started to panic because my phone was at 5% and I wasn’t sure what to do. I went inside to ask if I could borrow a charger, and the two employees working around 1 PM were incredibly kind. The girl working immediately let me plug in my phone, gave me tissues, and brought me a chair while I tried to calm down and figure things out. She was so sweet and reassuring when I was clearly stressed. Then the guy working actually came outside and helped jump my car so I could get home. Both of them went out of their way to help me when they absolutely didn’t have to. Their kindness really meant a lot in a stressful moment and completely turned my day around. I really hope the owners know how wonderful these two employees are. Thank you both again for being so kind and helpful.”
Open 24 hours
3710 E Washington Ave, Madison
Shipping Centers
8AM - 6:30PM
6516 Monona Dr, Monona
Shipping Centers
“The man working was very helpful when making an amazon return. I typically complete my returns at another store, but this time I didn’t have a choice. So I was ill prepared for what I needed to complete the return. He was understanding and helpful.”
“(Translated by Google) My name is Javier and I work here. Good effort so that the mail arrives on time to each person. Good management and good supervisors. The truth Great Family ?(Original)Mi nombre es Javier y trabajo aquí. Buen empeño para que el correo llegue a tiempo a cada persona. Buena administración y buenos supervisores. La verdad Gran Familia ?”
“Didn't had any difficulty returning my over 55lb couch from wayfair. It was all packed. They do have scanner and they print the label for me. Although it will be very convenient if office installs a Disable open door button at the doors. Because it is Friendly for Disables and also some one hauling a wider load can easily bring item inside without scratching its item sides. Over all Good Site. ?”
“It’s all about people and fedex did really well to hire such professionals who have problem solving attitude. God bless you Cassidy.
That’s the little I could do to support a professional like her.”
“It is very strange to come to FedEx and find someone so friendly and willing to help. I came today (Saturday) and Spencer was able to help me with the BEST attitude ever, giving me options and recomendation about the job that I need to print.
I hope that dthis attitude and professionalism be contagious ;-)”
“They did great there. I had to drop off a package that had to get shipped right away and they were really fast at getting everything completed for me. Also I have some physical disabilities and they had parking right up front, they are extremely great accessibility to get in, and friendly staff who will help if needed. Another plus is that they stay open and ship out packages until 8:00pm.”
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“I was never really satisfied with the shipping companies, either they were delayed, or something happened at customs, it was always a problem until I found this company, they are the best since then I have been shipping with them for 2 years and I have never, ever It has arrived at the agreed time...it always arrives before ???”