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“Trevor was SO kind and helpful. My car broke down and I had to rent something last minute, right before they closed. He really took his time helping me, and gave me a lot of good advice about how to proceed with my personal vehicle. My rental car was clean and comfortable!”
“RanDee was kind, professional, and extremely helpful during my car return at the Brookfield location. This was a one-way rental where I picked up the car at ORD. Unfortunately, the executive at ORD misled me into signing for the Gas Service option by explaining that I would only be charged if I failed to refuel the tank. However, the agreement actually meant I was agreeing to pay an additional $85 for them to refuel the vehicle regardless.
RanDee did her very best to help remove the charge and honestly advised me to be careful with such add-ons, as customers can easily be misled into accepting them. I truly appreciate her support, transparency, and willingness to help resolve the issue.”
“I called the roadside assist with budget when I had a piece of plastic hanging below my car and they directed me to come to this location. RanDee said they usually just send people to the airport in this situation because they aren’t equipped to handle maitence at her location but came to look at the car and help and make a determination on what to do with the car. After looking at it she cleared it with her boos to give me one of their cars even though that isn’t standard procedure. She went above and beyond to make the rest of my day productive for my work trip that only has a handful of hours left! I appreciate her so much!”
9AM - 12PM
375 S Moorland Rd, Brookfield
Car Rental
“The staff at this location helpful and always try to make customers feel comfortable as possible and understand the need of rental a car I appreciate you guy’s keep up the good work and I continue renting here …”
Car Rental
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“My family rented a mini van from them for a 3 day road trip. The exterior of the mini van was in very rough shape. I ask for different mini van with no damage. Being that it was Friday afternoon no replacement was available. The representative took detailed pictures of the exterior damages. I also made a detailed video walk through with the representative to point out the damages. When returning the van a different representative checked in the vehicle. He pointed out all the damages on the exterior. Luckily I had proof of the damages happened prior. Or else I would’ve been responsible for the damages. He mentioned that they normally don’t have vehicles with that much exterior damage. Thank you, to the representative that helped me when I checked out the vehicle. He made sure that he took photos and documented of all the exterior damages. It goes to show that always make video walk through inspection of your rental! Document all the damages point out all the damages before signing the rental agreement. Other than that the vehicle performed as intended during my trip. Over all I am satisfied with this location. Would rent from them again.”