“RanDee was kind, professional, and extremely helpful during my car return at the Brookfield location. This was a one-way rental where I picked up the car at ORD. Unfortunately, the executive at ORD misled me into signing for the Gas Service option by explaining that I would only be charged if I failed to refuel the tank. However, the agreement actually meant I was agreeing to pay an additional $85 for them to refuel the vehicle regardless.
RanDee did her very best to help remove the charge and honestly advised me to be careful with such add-ons, as customers can easily be misled into accepting them. I truly appreciate her support, transparency, and willingness to help resolve the issue.”
“I called the roadside assist with budget when I had a piece of plastic hanging below my car and they directed me to come to this location. RanDee said they usually just send people to the airport in this situation because they aren’t equipped to handle maitence at her location but came to look at the car and help and make a determination on what to do with the car. After looking at it she cleared it with her boos to give me one of their cars even though that isn’t standard procedure. She went above and beyond to make the rest of my day productive for my work trip that only has a handful of hours left! I appreciate her so much!”
9AM - 12PM
375 S Moorland Rd, Brookfield
Car Rental
“The staff at this location helpful and always try to make customers feel comfortable as possible and understand the need of rental a car I appreciate you guy’s keep up the good work and I continue renting here …”
“Wauwatosa West was a great location to rent from. Staff followed up during the trip, and the process was smooth and easy. It was just what we needed and will rent from this location again.”