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“I saw a listing on Facebook Marketplace from Jeff for an iPad at the center, then decided to come in the store to look at other options. Reko was there and assisted us to find what we needed, was honest with us, and helped us with every question we had! No matter how small! He also did not “salesman hover” while we were looking. It was a very pleasant experience. Reko was extremely helpful and friendly! Great experience overall! The product is great and I am sure I will be back for future purchases!”
“Went to upgrade my phone and the staff was amazing. I had to wait for the update and blah blah blah, but that time went fast because the staff were all interacting with the customers and had a great vibe in the building. An older gentleman came in and the way the young lady handled him warmed my heart, some reps may have tried to up sale him into spending 350$ to get another phone. Turns out all he needed was a new power cord and box. She also cleared all his pop ups he left only spending 16$. The whole crew rocked, I know going to get a new phone is U.N.P. R.E.D.I.C.T.A.B.L.E :-) but this staff made my visit to get a phone a great experience that I usually dread.”
“Lady J and Donald was very great I really give them more than 5 stars they took they time they gave me a great deal they was nice and patient didn’t complain did everything in they power to satisfy me”
“This guy knows his stuff! If your phone is acting up or screen broke or just something not right about it...more than most cell phone repair shops...they get it fixed for you .very good service!!”
“The 72/Brookridge store employees really know about the products and plans. They care about the customers and their satisfaction. Shout out to Francesca, Jashira, CJ, and Keena for all their help and support trying to get my plan together and explaining issues . Your service is most definitely appreciated!!”
“⭐️⭐️⭐️⭐️⭐️ Ace Mobile deserves way way more than just 5 stars. Alex fixed our devices quickly and the customer service was AMAZING. The customers in the store were also so friendly and nice. This is how a small business should be ran! I will recommend this place to everyone needing a phone repair!”
“Above and beyond. Most people asked 200-300 dollars, they asked 70. Most people wouldn't touch my phone or have my part, they ordered it BEFORE I even put any money down. They wouldn't let me pay until it worked, I TRIED to prepay. I expected I'd have to come back another day, they said it would be an hour. Everything I want from a cell phone repair store, and then some.”
“Customer service is alive and well at Sharp Communication. They took care of my two dead batteries by ordering me new ones. I was able to get loaner batteries to use until they come in. They let me salvage a couple of clips for missing ones off old radios as well. The friendly service will keep me coming back. They also take care of our first responders communication needs. I like that. Check them out for all your communication needs.”
“Stephanie was knowledgeable and efficient. She went the extra mile to complete our request at the best price and even adjust what was needed on our account. Exceptional service, thank you!”
“Jamari did an excellent job helping me to update my outdated phone plan and save more money! He also talked with me through three different phones to help me decide on the best second line!”
“If you ever need to upgrade,get a phone or any issues with your phone go here. The Worker McKayla was very helpful she has great customer service and will make you feel comfortable and welcome I'll definitely come here again. So I recommend this address. Thanks again for McKayla service. I rate a 10 ?”
“Very knowledgeable staff and they were quick to reset my phone after the outage of Verizon yesterday and for some reason today my phone was out again. They had my phone back working again within just a few minutes. Excellent service!!”
“Chris was awesome!! He informed me about a special I was eligible for!! I got a new phone and a free Bluetooth speaker. Monthly payment still the same. My new spot!!”
“Came in wanting a charge port and battery replacement for issues I was having. After hearing the problems he recommended just getting the charge port replaced and it worked. He saved me the money of changing out a battery so 5 stars”
“Derek and Cedric went above and beyond to help me!! They gave the absolute best Customer service, and there knowledge of the phones was very extensive. 5 stars are not enough!!!”
“My wife and i are so happy we went to Jasmine for her phone that was going to get switched from cricket jasmine took her time to see if the phone could get transferd with her number staying the same she did and also sold us a family of 4 new phones deal with perfect monthly payments and she also was able to keep my number as well. Jasmine was very knowledgable smart persistant and over all brilliant sales person and all around fantastic at her job also a perfect people person great sense of humor and should 1000% be recognized bye higher up managers for her awsome job jasmine did for us all😁 Thanks Again For Everything”
“Jenny @ the Mastin Lake location was VERY helpful in showing me how to find my pictures on my phone!! Customer SERVICE is essential and she exhitibited it well!!!”
“I had activation issues after purchasing a new phone. I went into the (HSV West) location and Chance was able to resolve my activation issue in less that 10 mins. He was confident, courteous, friendly and assuring. He was wonderful. Thanks again Chance.”
9:00 AM - 8:00 PM
8135 Hwy 72 West Ste A, Madison
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“Changed services to ATT. They installed fiber instead of previous companies cable. They installed it where I wanted, even though it wasn’t the easiest spot. Tech was helpful, knowledgeable and extremely nice. The Sales guy walked me through my new service and even showed me where I could save money on phone service. Will be switching over. Most of my friends have ATT for years and never had issues. Wish I had asked them earlier and made the switch years ago.”
“Donna Marie was amazing setting up our family with new phones and applying all the great Verizon discounts and promotions. How fortunate we were to get her today, first class!!!”
“Fantastic. The manager was not able to help, and I did not expect he could when I started my quest, but he was able go put me on the right path to a possible solution. That is more than I was told when I started. Than You Hunter.”
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“Ms. Jennifer was so helpful and kind! My teen daughter has a propensity for destruction and I was really not looking forward to purchasing a new phone. But Ms. Jennifer made the process as painless as possible. (But really hoping to not come back and purchase a new phone yet again for aforementioned teen daughter anytime soon!)”