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“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“Did not have a chance to use these guys but they came highly recommended. Went down there explained my situation and they were professional enough to say hey, that's not something we do but call this other company instead. I appreciate when a company is honest like that and will give a referral to someone who's better suited for specific situation or problem. Will definitely keep their business card in hand for future use. Thanks so much!”
“Today I had something to remove from my account, the person that took care of me was named Bri and let me just say she was very sweet and patient! It was a long process but the whole time she was very communicative. Definitely recommend Bri when visiting this store!”
“Wonderful customer service! I called them to ask if they had an Ethernet to USB adapter and the man who answered looked on their shelves for me, but they were out at the time. But he even went into the back and looked in some boxes for them. He called me back and said that he couldn't find them there but that his father in law (I believe he said the owner of the store?) Has a storage unit and believed he had one there. Truly went above and beyond to try and help me find this item.”
“Rhea and all the staff here are completely amazing! I have been pawning my items with them for a while now and they always help me ! Nice and generous! Go check them out today”
“Had an exceptional customer service experience with Kathryn and Katura at the customer service desk. Katura provided excellent insight and help on how to find the product I was looking for. Then, prior to leaving the store Kathryn stopped me, went into the back, and actually found the product that I was looking for for my son. That's an example of hearing your customer, focusing on their needs, and providing them with the results they are looking for. Fantastic job ladies! Please recognize both of them.
William Barnes”
“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
“Shalese !!!! Was the best store manager and sales person woman she was very patient and she listened to my concerns. I went to 2 before her and the 3 rd time was the charm!!!! She had me completely set up when I left !!!!! Don’t go to any other metro pcs except this one ☝️!!!!!”
“Tim is amazing he went over my whole system located several issues free of charge and wouldn’t let me pay him , I only went buy some speakers and ended up get my whole system tuned up.This is my new go to audio and car repair place.”
“My partner and I just opened up an account with Aaron. We were struggling to decide which plan to go with but he helped a lot. We ultimately decided to go with the experience beyond plan and iPhone 16s. We’re even trying out the internet for 14 days! Aaron was very informative, professional, and all around made sure we had an excellent experience while making the big decision to swap to T Mobile! Thanks so much!”
“The guy there was really helpful and got me a good deal on a phone also they have a really good 1 year free upgrade on there fleas plan they also speck Spanish here which was really helpful for me for my English is really bad.”
“If theyd help more like other locations or even have things in stock that ur offering for upgrades then itd be good they weren't rude just like hated jobs and stuff needed wasnt in stock and didnt offer to help find diff location that had it”
“If I could, I would give 100 stars! Devon at the Gardendale location is truly the best! If you want it done right, PLEASE go see Devon. He always has a very positive attitude, he never rushes you and most importantly he makes sure you as the customer understands what’s going on no matter the situation. I’ve witnessed this young man multitask and serve multiple customers at one time, and he even fought tooth and nail to help a customer get an issue fixed on their account, all while I was just simply purchasing a new phone. I literally drive past multiple Cricket Wireless stores just for Devon, his level of knowledge and phenomenal customer service. Cricket Wireless, give this man a RAISE and keep him at all cost!”
“I needed help with my sim card, got that fixed, because of suggestive selling, by the counter person, ended up getting internet and a tablet with unlimited internet also. And at a reduced cost, with my 3 lines.”
“Always The best service and so helpful no matter how silly the question, and believe me we had some good ones. Selection of devices is vast and pricing is competitive. Can't say enough good things about them.”
“Good prices and they don't try to lock you in to anything so that you can only get refills from them. I got my cylinders from Harbor Freight filled here with no problems.”
“Highly recommend this store. Kaleb was so patient with me, he helped me move all my contacts, photos, and videos, and a few apps from my old phone and my new phone. Great customer service.”
“I had the pleasure of coming to this store and had an amazing service. Mr. Emanuel was very polite, patient, and caring to me and my friend needs. Definitely would come back just for his wonderful costumer service.”
“The 2 ladies there have exceptional customers service they were very helpful with assisting me with my new device overall the best location so far these ladies are awesome they also help me save $30 Please visit this store if your ever in there area.”
“I just want to say that Catherine or Cat was so helpful in my visit. I was frustrated because my former provider wasn’t compatible with my UNLOCKED iPhone so Cat helped me switch services and all the while helping me to keep my original cell number. I greatly appreciate her for taking the time out and making sure I was set and ready to use my new iPhone. Thanks so much Cat!”
“I love Best Buy. I'm considering buying another laptop and will definitely buy it from Best Buy. Every laptop i have purchased was bought at best buy. The staff has always been helpful ?”
“My husband and I have been Cricket customers for several months. We switched from Verizon. Best decision ever. I actually have service at my house now. We have always had wonderful service everytime we go into the store. The 2 ladies there are very helpful and very nice. I do recommend every one to use Warrior Cricket Wireless for all your cell phone needs.”
7AM - 10PM
1654 Gadsden Hwy, Birmingham
Electronics
“I had a difficult return. Ms. Javone and Ms. Zary were so nice and helpful through the process. I really appreciated their patience and kindness. I hope they are recognized for their dedication to this store and its consumers.”
“It’s a Saturday around lunchtime and there seems to only be a couple of employees working. Almost 10 people in line waiting to be helped. This is what you get when Verizon gets rid of the majority of their corporate stores, yet so many things you can’t do at your local dealer and you’re required to find a corporate store.”
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“10/10 would shop with this store again, the manager Devon went absolutely above and beyond to make sure that I got the phone I wanted and in an astonishingly timely manner.”