“Great online scheduling. It was my first visit to the service center, but a gentleman from the dealership body shop a few blocks over gave perfect directions. Prompt courteous service.”
“Rental booth closed so had to backtrack to the garage where the counter clerk was very pleasant, and professional. Did not have the type of vehicle I reserved but was upgraded yo a small SUV.No issues at all on picking up or returning.”
“I use Enterprise each time l rent a vehicle. The staff is always friendly and work hard to please their customers. I would refer family and friends to rent vehicles with them.”
“Had a great experience with my car rental and very helpful when my insurance time ran out switching the vehicle to my own payment. Professional and friendly staff”
7:30AM - 4:30PM
2301 3rd Ave S, Birmingham“The lady, I forgot her name but she's a black lady, picked up the car, took a few minutes which surprised me bc I use to have to wait in enterprise for awhile, came back dropped it off and the same lady. She is phenomenal and her customer service is amazing. I will definitely rent at this specific location again and I recommend this place.”
“When Hertz didn't have a vehicle Enterprise was very nice and apologetic when they told me they didn't have a vehicle. Very customer oriented.. Will try them next time for sure”
“Mr. Moss in at Ensley Enterprise went above excellent customer service. He made sure I was satisfied with the vehicle and exchanged a vehicle for another one. I was better than satisfied with the service Mr. Moss provided to me. The only problem was Mr. Moss worked by himself, however he provided excellent service.”
“The staff was friendly and helpful to get you a good experience in rental car and would work to get you on the road and get you behind the best car or truck for your needs.”
“If you are in need of larger vehicles such as trucks or vans, this is the best place to find them in the Birmingham metro area. They have never disappointed. Pricing is comparable.”
“I was rear ended while sitting at a red light. The responsible party's insurance put me in a rental car while my car was repaired. I chose this Enterprise location because it's only about a minute from the repair shop that was working on my car. The transaction to get the car was very easy. The at fault's insurance paid for everything. I did have to provide a card for a $50 deposit that would be returned to me. The car, a Ford Escape, was clean and drove well. I dropped the car off three days later, which was easy as well. I have no complaints about the service I received.”
“So far so good my only issue is that they let me rent a car knowing that they were closed at the time of my scheduled pick up!! But other than that they are awesome! I love this 2021 Toyota Corolla!!!”
“Excellent. Good help when arranging rental, but the gentleman that not only brought me the car but also took me to pick up my car was great. He goes by initials, I think J something was absolutely great.”
“When I thought the service at the gem of the Nationa Rental chain couldn't get any better, along comes Aleiyah M. What a pleasant person to have to provide the excellent service that one would expect from customer service. She made a complicated issue for me very simple. When a person goes out of their way to accommodate me I feel someone if not everyone needs to know. Thanks again to the great Birmingham Airport National Car Rental Center crew. Kudos to Aleiyah M, Alicia F, and Ms. Gwen”
“Booked through Costco and found the best rate from Alamo. I arrived at BHM airport and was greeted by a friendly and knowledgeable attendant. She processed our paperwork in a timely matter. Received a brand new car also!!Had it for 10-12 days. Also the price for Alamo to refill the car was almost .30 cheaper than gas stations in the area. When I returned the car I was greeted by a young man that asked all the right questions and directed us to the check in for our departure.Thank you Alamo for a pleasant car rental experience!”
“My car was ready at the set time, clean, fueled, and had only 5000 miles on it. As a Fastbreak (Budget Rewards program) member, I was a bit surprised that I had to provide my ID for scanning, initial the contract 7 times and sign the contract. Other car rental companies make renting a lot more convenient for their rewards members.In general notes: This rental place does not have a drop box and when you miss closing time, you have to use the budget at the airport, or return at 8 am the next day. Not filling up is charged at $8.99/ gallon. Leaving your car at the rental cost $9 per day.Return was easy.”
7:30AM - 4:30PM
450 Cahaba Park Cir, Birmingham“Rented a CAR, yes, a car here!! Not just trucks. Car was waiting for me at my reserved time. No delay. Return was seamless. In walking distance of a couple of repair shops if you need a rental during repair.”
“Jim Burke Hyundai has amazing customer service. I worked with Emmanuel Gomes he made my experience so less stressful and he was very patient with me throughout the process.. overall everything was great.. I walked away feeling good about my car services, I do recommend ???”
Open 24 hours
5333 Messer Airport Hwy, Birmingham“I've been using this parking garage since 2014 and have always had great service! Once you arrive at the garage, you're greeted with a smile, efficient registration, and a spacious & clean shuttle to take you to the airport. Whether you need to depart early (am), mid-afternoon, or late (pm), they can drop off or pickup w/in 5 mins or less! Upon return from your destination, call the no. on your ticket and they pick you up right outside arrivals. I'd highly recommend to anyone!”
“Ignore these previous bad reviews, they have obviously made some drastic changes at this location. I rented a car from the airport location and it was much larger than I wanted for this particular trip. I called this Avis on 1/24/24 around 10:30am. Not only were both of the gentleman working here some of the most positive people I've encountered, but they took care of me despite not having to. The locations are not technically affiliated, but the guys there put me into a car that will better suit my needs on this trip. Also, I still get to return it to the airport so no hassle on me when I leave Birmingham. A thousand thank yous to both of the amazing employees you had on site today. I highly recommend this Avis location!!”
“I ordered a Ford Lightning in another state and moved to alabama. Either their help, I was able to get the order changed. I ended up earlier buying a truck and then mine came in. The sales team and finance team over at Long Lewis was like night and day vs the other dealer I had used. They had to be the best car dealer ship ever. Super helpful and allowed me to purchase the one I ordered and wanted. I can't say enough positive things about them”
6AM - 12AM
5900 Messer Airport Hwy, Birmingham“Very easy to work with. Nice customer service representatives. Had the truck I reserved and ready for pick up at the agreed upon time. Truck worked just like it should. Drop off was easy and straight forward.”
“Recently rented for an important trip out of state and it was nothing but smooth sailing from the get-go. The staff were all fast, efficient, and provided great customer service. Special thanks to Josh who we worked with for our pick-up and return. We'll definitely use this location again in the future. Thank you, all!”
7AM - 11PM
5900 Messer Airport Hwy, Birmingham“Star was amazing! She stayed open late so I could get my car after my flight came in late. She was also so friendly and helpful her sense of humor was much appreciated after an exhausting day of travel and delays”
“Great service and staff Visaliiy and Halima, in particular, are always very helpful and friendly. Prompt service, cars that are always immaculate, and high standards of vehicles—I couldn't recommend them highly enough.”
8AM - 8PM
420 20th St N Suite 2200, Birmingham8AM - 10PM
5600 Airline Dr, Birmingham“Excellent customer service ?, Very professional. Estrella was very helpful and answered all my questions and concerns I had about the vehicle rental. She had my suv rental ready as soon as I gave her my rental information. 5 stars for her Excellent customer ? service”
8AM - 5PM
2508 5th Ave S, Birmingham“Great service when I use THIS location. Tatum and team always assist me. (I'm picky about the type of vehicle I rent and they never disappoint) I recommend this location over any other in Birmingham.”
8AM - 5PM
1694 Montgomery Hwy Ste 180, Hoover“I just came here to write a positive review and am a bit shocked to see the negative ones. I rented a car at this location twice last month (June 2023). I personally had a great experience both times. I also happened to speak with the same person both times which may have helped. But Gregory was extremely helpful as I tried to rent each time, and I didn't have to wait beyond my initial reservation time. I actually was able to get it 30 minutes EARLY the second time, which was a game changer because I had to get to Atlanta by a certain time. Anyhow, he was also just very helpful, simple, quick, and polite. Before getting in the vehicle he mentioned that it's appreciated if you return the car in the way it was received---vacuumed. I don't know, people get really uptight about having to do basic stuff and maybe that's why there seems to be a common theme in their reviews. If I am ever in Birmingham again, I plan on renting here and would recommend it to anyone. Reasonably priced too since he also gave me a slight discount (the second time), probably for coming in polite and without high, unreasonable expectations. I returned the car the way I received it the first time around without throwing a fit.”
“Mobility Central has taken care of our family's needs for over a decade. And I highly recommend you do too! The staff are experts in their field and diligently work hard to find the right solutions for price point you can afford. They absolutely put customer satisfaction #1.”