Urban Outfitters in Calgary, AB, offers a vibrant shopping experience with a diverse selection of women's and men's clothing, accessories, shoes, and unique decor. Customers enjoy the fun atmosphere and the wide range of products available in the store. Many reviews highlight the outstanding customer service provided by staff members like Dina, Nikki, and Adriana, who go above and beyond to assist shoppers. Dina's thoughtful touch in the fitting rooms and Adriana's ability to quickly understand customer styles have made visits memorable for many. While some staff members may not always be as attentive, there are numerous accounts of employees providing exceptional support, making shopping enjoyable. One customer shared a positive experience with the managers and cashiers during a vinyl record purchase, praising their willingness to help resolve issues and offer discounts. Overall, Urban Outfitters is recommended for its trendy items and the friendly, helpful staff who enhance the shopping experience. The store also offers a rewards program for additional perks.
I had a great experience at this UO. Ronan was incredibly kind and helpful!! He went above and beyond for my purchase despite technical difficulties and answered all of my questions.
November 2025
I don’t usually write reviews like this but had such a great experience at UO with the employee Nikki (I believe her name was). Made me feel so welcomed and great tips on purchases !!
November 2025
Lovely place with variety of Items and a decent price.
