Nordstrom Rack is an off-price store offering fashion and home items at a fraction of the price, with many items straight from Nordstrom stores. It features the best brands and top trends, often up to 70% off. Shoppers find it a style-deal destination with good prices on higher quality shoes and a unique, cute atmosphere. Experiences can be a hit or miss, and return policies for gifts without receipts can be limiting. The store is noted for helpful customer service and flawless transactions for in-store pickup. Overall, it is a place to find great prices on unique items for the whole family.