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“Went here to exchange a jean jacket I had purchased online for another size. The whole transaction was so quick & easy with no hassles. The clerk was so friendly & polite. The store was clean, organized & inviting. Old Navy never disappoints.”
“This was our second time renting winter clothing from Renting Seasons. Great experience and definitely a good option when you have kids who outgrow clothing very quickly. Dawn and her husband are wonderful folks and super helpful in giving direction on sizing and other meta data you might not necessarily think of.”
“This is the nicest Ross store I've ever been to. You can tell that the manager is excellent because everything is always clean and organized and the employees are professional and helpful.”
“Trinity was such a HUGE help for me today trying to find an outfit. I absolutely hate shopping for clothes but her help made it so easy and so much less stressful. She grabbed exactly what I was looking for but couldn’t find myself. Thank you SO much!!!”
“The girl working the front was very attentive and welcoming. Great customer service, there should be more people like her in the world! I didn't catch her name but she had long blonde hair”
“The store was clean and organized. But the best part was my cashier, Kate. She was knowledgeable on Old Navy card perks and was sure to get me the maximum discounts! This is not the closest store to me, but because of this shopping experience I plan to make the drive from now on!”
“Absolutely FABULOUS customer service. Shoutout to the people working today 12/17, Max (store manager I believe) and the other two associates I forgot to grab names!
I had an issue with a couple of orders I placed online, which was listed on the website as one item and BOTH were sent incorrectly. Max was able to refund one and exchange the other with no problem.
Corporate customer service, on the other hand, was of ZERO help. Max called & reached them in store, both of us with the hope that they would check the listing and fix it, and they just basically said “thanks for the feedback” and said to return it. I went on the website to live chat to see if I could get better help from someone else, but the only “person” you can reach is a virtual assistant - which, again, “thanks for the feedback!” Hopefully I get an email/response back, but clearly their goal is just to wrap stuff up quickly and move on, not to make things easier for employees and customers.
Anyway, thank you to Max & friends for being so awesome and for dealing with Customer Service with me!! I’ll probably just stick to shopping in store from now on, since the people working there actually care :)”
“On vacation I came to this location today and when I say the humanity alone from the workers was astonishing. I am diabetic and my sugar was dropping severely while in the store so I had to sit down and regroup myself. They offered me water and candy and the manager talked to my 10 month old son while I focused on bringing my sugar back up. I was terrified I would pass out but they were so kind and he even carried my stuff back to my car for me while I carried my son. We need more kind humans in this world. I felt so bad and was so embarrassed but they were so kind”
9:30AM - 9:30PM
3831 S Gilbert Rd, Gilbert
Clothing Stores
“What an amazing selection for clothes and home decor, some of my favorites, there was so many options, and I ran in with an intention to buy one item and a limited time. I'll be coming back next week for more.”
“Shannon was a TREMENDOUS help to me, by helping me find the right attire I was looking for, for my athletic grand-daughter. She listened, was very patient & took the extra time to give me some other great ideas for gift giving. I will most definitely be back!”
“I came from California and was looking for shoes + sunglasses and I got help from Argentina, her customer service was TOP TIER, she was so friendly and helpful finding me the perfect pair, 10/10 would recommend this location!”
“I had a fantastic experience at Zoomies thanks to the store manager, Davina. I went in planning to buy one pair of jeans for my son and ended up leaving with two pairs of jeans and two shirts because of how helpful she was.
Davina went above and beyond helping us find the right sizes, constantly going back and forth with different options, and she was very knowledgeable about the promotions they were running. She made the entire experience easy and enjoyable.
What stood out most was that even my 13-year-old son commented that he had never met a salesperson at a store who did more than just say hello. That really says something. It was no surprise to learn she was the store manager. Excellent customer service all around.”
“I love this Tilly’s location I always go here and the employees are the kindest people ever ! Gabby and Taylor always help me out with whatever I need! This location is always so welcoming and helpful !”
“Anastasia was the absolute best help ever!! She helped me find cute outfits and was so sweet and so helpful with everything!! As someone who doesn’t like shopping she made this trip and shopping experience so enjoyable! Thank you so so muchh!!”
“Friendly employees and I found my sizes in everything I wanted. Dressing room was large and clean. Very helpful back there too with bringing me different sizes or items I needed.”
“I love this Hollister! I come here pretty often to pick up online orders because the sales online are sometimes better, and I usually end up leaving with a purchase in store as well Because everyone that I've interacted with at this location is so kind, patient, and friendly! I was looking at the hours online today and saw how many negative reviews they have, And I think they deserve more recognition for the hard work that they do to keep that store looking beautiful!”
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“Hired a face painter for my son’s 3rd birthday and it was wonderful! The painter Marilyn showed up early to set up, she was a joy with the kiddos, and it was just what the party needed for the extra flare to keep toddlers entertained! Communication with the company was easy and I will absolutely be calling on them in the future for party needs!”