“Went in because charger required a lil extra wiggle before accepting charge. I was in and out in 5 mins my phone works good as new. Gentlemen behind the counter was friendly, knowledgeable and quick. Store is super clean too with more than just cell phones for sale. Stop here you wont regret it.”
“I had a wonderful experience Naomi was very professional. She made me feel very welcome. And her service was remarkable. She was able to help me today. I can't thank her enough. Thank you, thank you”
10AM - 9PM
1960 W Baseline Rd #105, Mesa
Mobile Phones
“Great service done quickly. My phone screen was broke and I could not use it all. The store was packed with customers and they fixed it in twenty minutes at a great price.”
“LUKAS WENT ABOVE AND BEYOND TO FIX MY PHONE. IN JUST 3 MINUTES HE DID THE JOB OF SEVERAL MONTHS OF ENDLESS CALLS I HAD BEFORE WITH AT&T...PLEASE GIVE LUKAS A RAISE AND RECOGNITION BECAUSE HE REALLY KNOWS HIS JOB AND HAS OUTSTANDING CUSTOMER SERVICE! THANK YOU!!”
“Nathan was absolutely brilliant and super helpful! His customer service was on point, extremely thorough, and helped my fiancé and I quickly. We felt like we were talking to a close friend. Definitely work with the manager Nathan!”
“Very nice. Had Verizon for over 20 years. Had a weak moment with a ATT SALES person and switched. Mistake, you get what you pay for. I had nothing but trouble. Went back to Verizon and tickled. Service is worth it.”
“Best metro location I've been to. The staff working there are highly knowledgeable and professional. Came in with my phone not working, they got me in new devices and helped me transfer all my apps.
I WILL BE BACK THANK YOU”
“Satisfied customer here. I had an amazing experience with this company. The customer service was top-notch, and the product exceeded my expectations... Martin gave great customer service, he was very knowledgeable and accommodating. I highly recommend this store to anyone looking for quality work and excellent service. 10 out of 10.-W Lewis”
“Came in to buy a new phone and was helped by Victor. He is awesome! He made the whole experience very easy and fast and took care of everything for me. So happy he was working that day and thankful for my new phone!”
“Christian was an unbelievable help when i upgraded my Samsung. He is super knowledgeable of Verizon products and plans. What a pleasure it was to work with Christian.”
10AM - 7PM
3630 E Southern Ave B-101, Mesa
Mobile Phones
“Didn't buy a phone or anything but the lady who was putting out signs in the morning on 8/12/25 was super nice and helpful even though I didn't ask her for help with anything having to do with her job. It's refreshing to talk to genuinely kind people.”
“This location is very helpful and gets me a great rate. I tell him what I’m looking for and my budget. He gets me that best deal for my family & I. I only want to keep going back to this place. Keep up the great work and providing excellent customer service! Thank you.”
“We inquired about a family plan and Day did an amazing job getting us a lower rate based on our data usage. He provides us a quote for us to call AT&T to Tober and account. Thank you Day!”
“Diamond and Taylor were amazing in helping me get my Apple Watch set up, other tmobiles were trying to send me to apple, they go above and beyond at this location, would definitely recommend.”
“Both Edgardo & DJ were exceptional in their customer service skills. There was a huge problem getting the new phones to synch properly & the watches weren’t syncing at all. After 4 days & several hours with both working diligently both phones were finally fully operational. Both Edgardo & DJ were extremely diligent in troubleshooting; they are a valuable asset to ATT.”
“Needed a new phone and plan. Walking in store and there was no wait time. Brianna was very helpful and understanding my need to get a phone plan going. She did an amazing job and I would recommend her service and the store it self.”
“After being with metro for 4 years I decided to switch over and I’m so glad I made the switch! Victor helped me choose the best phone for me and the customer service I received hands down was the BEST! Honestly the best rep in the state, thank you victor!”
“Christian was just the best rep I've ever gone to! Had me in and put within a hour all while helping multiple people and a new rep simultaneously. If you guys need anything from this amazing young man. Go to this Verizon at 4545 e mckellips rd. There's literally nothing this guy can't do! If you're looking for a great deal? Not trying to get scammed? Go to Christian. It's worth every second. Trust me”
“Carlos got us set up with the internet and he was very knowledgeable and Sydney the manager was so helpful. My first time having fun at a T-Mobile store, I will be back!”
“Sandra was wonderfully helpful. She answered all my questions and set everything up on my new phone. She also helped me with installing every thing even putting on my new screen protector and case and getting me the accessories I needed. BEST customer service I have ever had!!”
“Isabelle is 5 stars +. My family & I are 19yr Verizon customers. She patiently & professionally spent 2+ hours correcting major problem with our 3 trade in phones to ensure we received the proper trade value credit. Isabelle identified the issue & had to work through 3 different levels of representatives at Verizon corporate to reprocess our order so that we were taken care of. She said she normally works at the rural road location. All I can say is give this woman a raise because it's damn hard to find good people who go above and beyond for others anymore.”
“I recently visited this location and the service was excellent, and Jasper was incredibly helpful. He really went the extra mile to clear up some confusion I’d had from previous visits to another location. It definitely saved me a lot of time and hassle. I really appreciate the great service and would highly recommend this store!”
“Mariana went above and beyond in helping me with my phone. My phone had a virus so she master cleared it and helped me reset my phone up all over again. It was difficult, but she hung in there and took time to help me thoroughly. She was really nice and professional. I'm glad I switched over to Cricket.”
10AM - 7PM
354 N Country Club Dr #102, Mesa
Mobile Phones
“Jessica is always on point when it comes to customer service. She helped me out in a lot of issues with phone and getting new phone. Jessica knows w very professional when it comes to customer service. I would totally recommend this cricket store above the ones I’ve been to.”
“Sergio and everyone there was awesome they answered all of my questions and was able to get me a real good deal. I am so glad I came to this store and switched back thank you”
“This is the absolute best AT&T store every time I go they help me with my new phone and explain everything I am never shocked by added features or extra charges it is always so well explained and pleasant. Thanks Rich! Even though you talked me into a new watch line lol ?”
“When we walked in, we were immediately greeted and helped. HEX ended up helping us and man was she great! She was very thorough and extremely kind. She made our bad day, end on a good note simply because she was willing to go above and beyond for us.”
10AM - 7PM
5050 E University Dr #106, Mesa
Mobile Phones
“this is got to be one of my favorite stores. since 2016 when i came in to buy my 1st smartphone to this day whenever i need help with something phone related. the staff is cool and very friendly. 2 thumbs up”
“Sam was wonderful! He was quick to help me with getting my phone screen fixed! I can’t recommend him enough! Definitely come here if you need your phone fixed. Honest and good man!”
“We are very happy and satisfied with Boost.
Victor was such a pleasure to work with. He was very polite, professional and knowledgeble. I would highly recommend him!”