Apple Scottsdale Fashion Square is an amazing place where customers can spend the whole day looking around. The staff is extremely helpful, friendly, knowledgeable, and patient. Multiple team members provide great customer service, springing into action to solve device issues and help with orders, even near closing time. They work to create a great, stress-free experience and make customers feel supported every step of the way. Some note the store can be very cold inside during longer visits. Customers report wonderful experiences that make them likely to return.
Sharing thanks to Yael who was working in the Apple Watch section this afternoon. He answered all of my software questions, helped me select a watch and band. I was in and out and around 35 minutes and that included purchase and set up of a new Apple Watch!
September 2026
Melia was great and taking care of me and made sure I am all set for my recordings hundred percent recommend.
July 2026
Dustin helped us today with our purchase and he was so kind and helpful. He made our shopping experience great!