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“This place is awesome good prices and good people. Fito was the tech that help me loan me tools to get the battery out and talk me thur it. I will be going here from now good really won me over as a customer.”
“Knowledgeable staff! One of the few retail places that has this. They can help with so many different kinds of batteries- watches, autos/trucks, phones. And that was just who was there when I was. Great job!”
“Was in a hurry and came in looking for coolant. Two people stocking were of no assistance when I asked where coolant was but the gentleman at the counter was quick to assist me.
Excellent customer service from this young man today - 7/23/24 @ 4pm”
“Need batteries come here. Bill was honest, likeable and very professional. He didn't try selling us something we didn't need and I left understanding everyhting he said.”
“Justin went above and beyond to help find the right parts for my vehicle and installed them! He was not only knowledgeable but very professional and nice. Thank you Justin.”
“Shaun, was great helping me determine what I needed to fix my brakes.
Today, Tami not only helped get me the correct wipers, she fixed my rewards setup where I'll get $15 back and she helped me actually replace my windshield wipers. As a humble man, it's fun to see a lady know way more than me regarding cars. Thank you Tami.”
“Very convenient, Decent pricing, friendly staff ,easy in and out. I have a small business with about 10 vehicles and I purchase all my batteries through batteries plus. I recommend batteries plus with enthusiasm!”
“My daughter's car battery died today with a busy 3-day weekend coming up. David was a rock star and got her new battery installed and us back on the road in no time. Very polite and professional! Thank you so much.”
“I have been a customer here for almost ten years! These guys are great and they sell quality rebuilt batteries that outlast brand new ones if you take care of them properly. I’m bringing in a set of daily use golf cart batteries that I purchased here 6 years ago!!!”
“Stopped in today was having issues with my AC. Roberto had suggested what was maybe wrong with it. We bought that part . He helped us out a lot. We were so happy thank you Roberto. You’re the best. We will be back to see you thank you for great customer service. Im so happy my heater and ac are working again”
“I called AAA for roadside service and Tyler from Phoenix Battery Service got there within 15 minutes. He was awesome throughout the whole process, answered all my questions, and gave me good recommendations.I sincerely appreciated the level of professionalism and service that he gave. Having roadside service is not something that one looks forward to, but Tyler made it as pleasant as it can be.”
“Very nice store with excellent customer service. Worker named Tanner here is fantastic one of the best service i ever experienced. I recommend every one if they need the best help to go this store. and if you get tanner it be much more nice. He’s very kind helpful very lovely guy i appreciate him very much. Thank you for this amazing experience”
“Wow, these guys were so helpful with everything! I wish every auto parts place was full of friendly, knowledgeable and helpful staff! Terry helped me out and I'm super impressed with him as well as the entire crew there. They helped me fixed 4 different problems with my RV in under 20 minutes!”
“This place is the bomb, I very highly recommend, I've gotten 3 batteries from them an noooo problems, and those crying about no one answering the phone, just go get a battery, it's the best deal your gonna find hands down!!! Women, don't be afraid to go here, they will hook you up with what you need and you'll be ?”
“Heather was so wonderful in helping us today!! We exhausted many stores trying to find our warranty for brakes. No other store could find it for us but she did. Other stores told us they could not find the warranty we used from one store to another. That is a lie and we knew it. They should be able to use their system from store to store to look up customer information. Thank you again Heather. We will be back to this location.”
“Seems to be a trend... Darius is an enthusiastic and helpful emplyee and is anxious to go beyond what I feel is required (I was a NAPA parts man years ago) offered to put my new battery in... Did in a short time and shaved me from coming back to return the core. It was a RAV4 Limited and the battery was buried in the back... Nice young gentleman.”
“The ladies behind the counter were really nice.. genuinely nice, helpful & more importantly patient with me, unlike Autozone, which I'm NEVER going back to”
“I had a fantastic experience at O'Reilly Auto Parts! The service was quick, knowledgeable, and genuinely friendly. David and Vee went above and beyond to help me find the right parts for my car. David was extremely professional and clearly knows his stuff—he walked me through my options and even gave me tips on installation. Vee was just as amazing, making sure I got everything I needed and handling the checkout with a great attitude and a smile. It's rare to find staff that genuinely care about helping customers, and these two made my day. Highly recommend this location for quality service and great people!”
“I bought a portable battery starter, it stopped working about six months later. They were able to look me up through my phone number and exchanged the products out very quickly with no issue. Super friendly people.”
“We always use O'Reilly's to get our parts. They deliver on time and with a smile. Starting with the phone and ending with the delivery drivers. My favorite driver is Veronica, she is always so happy and cheerful and willing to help with great ideas. She puts a big smile on my face when she stops by :)”
“I've been a customer of O'Reilly's for years and on a consistent basis I received exceptional customer service from Alexis. I've seen his work on days he did not feel good and still give good service to the customers. Please give him a great accommodation. His name is Alexis, and he works at the 1928 West Buckeye Rd in Phoenix location. Please follow up with me on my email to let me know you have acknowledged him for his service. Thank you and have a good day.”
“This location is very convenient to the community next to family dollar. I came in for headlight needs. Luis was very helpful and changed the headlights for me and offered me great advice on my vehicle. Thank you Oreilly’s!”
“Gruber Power Services is a great company that has taken care of my UPS maintenance needs for the last 10 years or more. Always excellent customer service, great prices, and high quality parts.”
“Gregg did a great removing the worn out battery that left me stranded. The're part of AAA. This was the first time I used the service . Not bad. Saved me a lot money. Great warranty. To bad the plastic shroud fell off where the battery was at. Besides that great company.”
“I've gone to AutoZone for years but when it came time she find a serpentine belt for my work truck AutoZone didn't have it in stock. Fortunately for me O'Reilly's did. Now I go to them consistently, they are always stocked up and friendly.”
“Manager Hugo was awesome! I went in to replace a fuse, which wasn't needed. Hugo knew right away what I needed and went above and beyond to replace the bulb for me!! Great customer service!!”
“It was just about closing time when Me and my Lady had received some help from a Professional & Outgoing Employee named 'Carlos' who work's here at the O'REILLY'S on 43rd Ave and Indian School Rd. He made sure to be VERY Helpful by offering an helping hand to us even though he had already closed up the store before heading to his car to go home... Now, if you ask me? That's how all employee's should treat their customers... BUT, only if the customer is respectful back to them though, lol... (That's just my opinion on that though!) ... Anyways, This Gentleman did EVERYTHING to make sure that he was doing his job Right for us customers! .. Tbh, if it were up to me! I'd promote him all the way up! ... "Carlos" deserves it lol...Overall, We were Very Pleased & Satisfied with his professionalism....??️??? FIVE STAR'S For "CARLOS" Over @ O'Reilly's Auto Part's on 43rd Ave & Indian School Road!!!.?✊??.⭐⭐⭐⭐⭐”
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“I just want to commend employee Mike for his excellent customer service on 05/26/25. Another O'Reilly's directed us to go to the store to pick up parts that were not there. Mike graciously took the time to go over our needs and directed us on how to special order the parts. Thank you Mike!”