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“Dropped into my local Verizon store and as usual was met with friendly awesome customer service this morning it was Adam who quickly fixed my issue and never have a problem with this store”
“I previously received assistance switching over my service, and the experience was so smooth that I recently switched my father’s service as well. Thanks to Ethan, both processes were handled quickly and efficiently. He is extremely knowledgeable, professional, and genuinely seems to love what he does. We truly appreciate the excellent service!”
“I've been using T-Mobile for over six years.
I recently came back to this shop to replace my cable internet on the 5G Gateway T-Mobile, which has the best prices. I then connected two more iPhones for my grandchildren, all at a better price than other companies.
I'd especially like to comment the work of two technicians, Kaylee and Diego, for their exceptional and unique customer service.
Both of them are very nice and trying to do all the best for the clients. Thank you so much!”
“David is truly amazing. He helped me to sort through different options for internet and gave honest thoughts on what my business needed without trying to upsell to higher services than I would need. He even suggested going directly through an internet promotion rather than using his service when he saw it would benefit me more. Thank you for helping me out so much!”
“Rio Verde Wireless gave my wife and I incredible service beyond installation. We do quite a bit of Zoom calls and we were experiencing slow transmission in video and data. I reached out to Rio Verde and Chris walked us through the steps to find connection, which eventually led to him pulling up report finding that my wife's computer was pulling more data. Rio Verde doubled the upload but the problem persisted. Rio Verde was persistent to find problem and found the computer had a glitch. Once the the computer issue was resolved - a couple days later - all things were good. Bottom line, without the expertise of Rio Verde's technology this problem would've continued. Our previous providers would've sent a tech out and they would've scrambled finding nothing. Rio Verde did all the right moves to keep us working the way we need to.”
“Christopher helped my daughter and me out more than I can explain.
I have been having trouble with my iPhone 14 for months.
Alvin also was extremely helpful by applying my protective screen and case for my new number!
I am getting a new number!!”
“Cox customer service over the phone is notoriously hard to get through to the right person so I went to the store when I was in the area.
Brandon was fantastic, understood the issue, gave great customer service, answered all my questions and got the issue solved.”
“I had the pleasure of having a fantastic customer service experience at his T-Mobile location. I worked with Avery. Avery had all the answers and worked quickly to resolve what I came in needing. She also went above and beyond, educating me on things I didn’t know I was missing. Her partner Kaylee was great too. I’ll be back!”
“I purchased an Apple 3 watch for my Grandson and added it to my plan. My sales associate was MATTIE. Mattie did a great job explaining the features and benefits of the watch and the financial impact to my Verizon plan. Great service from a great team at a great company.”
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“Kelly was very PROFESSIONAL, Courteous, and VERY KNOWLEDGEABLE regarding my Verizon internet service & new phone setup! A PLEASURABLE & WORTHWHILE EXPERIENCE with Kelly!”