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“Purchased several appliances in recent years, usually through the website. Always been happy with their delivery teams and customer service. When we needed to replace a washer/dryer for an awkward utility space, we visited the showroom and found the staff very helpful in finding a good solution. (Shout out to Tina!) Definitely would recommend.”
9AM - 5PM
1751 Boundary Rd, Vancouver
Appliances
“Lavazza Super Crema is absolutely delicious! The smell and flavour are rich and full bodied with just the slightest hint of hazelnut and brown sugar which gives it a little bit of sweetness in the crema when you first taste it. It's totally perfect!”
“Amin just saved me at least $150 by informing me exactly how to clear out the vacuum so it would be repaired - and it worked! Thank you Amin. So great to have a reputable business in the community who's main goal is to solve your problem, before adding to their wallet.”
“Ordered some appliances and electronics for a new Commercial space in Vancouver. Granville team was awesome and went out of their way to help out with an urgent order. Thanks!”
“Our fridge broke down after 10 years, and we were completely puzzled about what to replace it with. After doing some research, we called Midland to see if we could visit and take a look. Emil answered the phone, and he was extremely patient and helpful. He suggested us to visit Luxe first to view the fridge we were interested in, he even made the appointment for us right away. Once we decided to purchase, we went straight to Midland and placed the order with Emil. Without his help, we wouldn’t have been able to order the fridge so quickly and smoothly. We are truly grateful for his outstanding service.We highly recommend that anyone looking to buy appliances to visit Midland.”
“Can't say enough great things about the Gourmet Warehouse and the on-line shopping experience! Phenomenal, Intuitive & Easy! Received my oder in record time and sooner than expected. However the one thing I wanted to point out was the level of insane and highly professional the packaging was....OMG! I have never seen such wonderful packaging.....the person who packed this order loved their job and the box would have survived a kick across a football field! Order No# 3-121992 Give that person a raise :) Thank you for the Cheese making supplies.”
“Good prices, helpful staff. I have found items here that I thought I'd only be able to get on Amazon, so if you're in the area check them out because they have a lot of stock.”
“Fred Zhang was very helpful & knowledgeable in helping us find
the right fridge for our needs. He took us around the showroom and explained the pros and cons of different models/brands”
“One staff member from the photolab, I guess his name is Tim, did a really amazing job helping me.
I went there without any reservations or any photo I submitted before. He told me what to do in a very good manner and even help me to get my photo ready so fast. Initially it should be done the day after, but because I really need it asap, he asked the other member to make it quick.
Also thanks for the manager I guess, cuz he accompanied me to get to the photolab.
Overall really good experience”
“We had such a great experience with Joe in the photo lab that I wanted to share it here so her customer service can be recognized. We went to renew my passport nearby and was told the photo taken at another LD location had a likely chance of being rejected during the application review. That wasn’t surprising, because I had left the other location feeling negative. The other photo tech seemed indifferent and the process felt rushed.
I was worried I’d have to pay for another set, but Joe immediately put me at ease. She explained the passport requirements and took the time to make sure everything was right before taking the photo. She was extremely patient and helpful, and the photo turned out much better. It passed the initial review with no hesitation.
As it turned out, the person behind us at the passport office had the same issue with photos from another LD location and also had theirs retaken here. After such positive experiences, we know next time this will be our go to for passport photos.”
“Only found out about this store thanks to Google Maps. Shoutout to the young Asian male who hid behind the computer and sang loud enough for me to hear to pass the time since there were maybe only 2 other customers in store. I appreciate the personalized experience of shopping at LD.”
“I don't usually do reviews, but I really had to give a glowing recommendation to the guys that were at the photo counter this afternoon (Feb 4th). The young fellow who took our photos (I don't remember his name but he is tall and has curly brown hair) was so sweet and kind with my 2-year-old who was having a lots of frightened tears about getting his photo taken. He was very jovial and professional. If a manager is reading this, both guys deserve a bonus/raise!”
10AM - 8PM
1187 Robson St, Vancouver
Appliances
“I must share my appreciation for over the top customer service.. Joe and Rachel L!!!!! Thank You both. Great team.
I was looking for a glass cleaner product and had been to several different locations with no success before popping into Robson St location. Still not able to see what I was looking for so I went to customer service desk and Voila, Rachel to my rescue. She went on line to see stock availability and found Two stores that had some. She actually called the stores to see if the computer stock was correct and when we were on hold she also told me about a similar product that their store uses for glass cleaner. Then she put them on hold for me. The other location ended up store transferring to the Robson St location for me for convenience. This is when I got to talk to Joe for the first time to congratulate him on his great coworkers. When the items arrived he personally called me , left a message, to advise my delivery was in. When I called back customer service paged him and we spoke again.
Now that’s service with a smile.
THANK YOU Rachel and Joe
Bravo
Eliza”
10AM - 9PM
525 W Broadway, Vancouver
Appliances
“I wanted to fix my glasses Glenn who works for optical department he was sooo nice and helpful and fixed it for me… he was amazing!! Giving 100/100 to him!! Amazing customer service”
“I find this London Drugs location to be the most laid back and relaxing shopping experience compared to the countless other ones in the Lower Mainland. Easy to pop in after meals as it's conveniently situated near restaurants and retail stores.”
10AM - 8PM
1622 Salt St, Vancouver
Appliances
“I had a wonderful photo lab experience getting my passport pictures taken with Mohammad P., ensuring that my photos fit the standard for the Canadian requirements! Thank you so much for all your hard work!”
“The person working the evening/closing shift in the electronics department on Feb 5th that sold us a Roku and LoVED my jacket was really funny and so helpful. Sorry we set off the alarm and I hope you get a comedy special one day.”
“Dino at London Drugs was amazing! He fixed my MacBook Air keyboard swiftly and kept me updated throughout the process. Excellent service, great communication, and the location is so much more convenient than the Apple Store. I’ll definitely be back!”
10AM - 8PM
1650 Davie St, Vancouver
Appliances
“I had an email issue with my iPhone and after visiting both Rogers and Apple with no solution, I was extremely frustrated and disappointed. I came to LD as a last hope.
That’s when I met Mashid, an incredibly kind and patient lady. She took the time to listen to me, calmly explained everything, and made me feel relaxed and reassured. In just a few minutes, she fixed my phone completely.
Her kindness, professionalism, and positive attitude truly made my day. I can’t thank her enough for her help. Highly recommend asking for Mashid!”
“Know your pricing! There can be bargains! Factor consideration into packaged deals whereby you save somewhat more! I am thankful for any discounts ✝️ ! Close to Renfrew station and well as #16 bus route.”
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“From sales person, Nitish Arora in Vancouver, to the delivery and set up team, service was excellent and professional. The pricing of our furniture was very good. We will shop at the Brick again.”