8:30AM - 6:30PM
27068 La Paz Rd, Aliso Viejo
Mailbox Centers
“Mason, the store manager working today was so helpful. I feel that he went the extra mile to help me with a challenging and difficult return to China.
The merchant return address was in Chinese characters. I was able to get some of the address translated into English, but the rest Mason was able to translate in Google. Also, USPS rejected the address format and Mason had to resolve this by continuously reformatting and submitting the return address until it was finally accepted.
I just want to publicly thank and recognize Mason‘s efforts and highly recommend this store
Thank you !”
8:30AM - 6:30PM
28241 Crown Valley Pkwy F, Laguna Niguel
Mailbox Centers
“I’ve been coming to this UPS location for years, and it honestly feels like family when I walk in. PJ is always so sweet and goes out of the way to make sure I’m taken care of, and the whole team is just wonderful. They’re always on top of everything, super attentive, and you can tell they genuinely care about their customers. I’m so grateful for the kindness and consistency they’ve shown me over the years — it really makes all the difference. ?”
8:30AM - 7:30PM
6230 Irvine Blvd, Irvine
Mailbox Centers
“We had an outstanding experience at this UPS Store, thanks to Nico! He went above and beyond to help us out and made the entire process seamless. Nico was not only incredibly friendly but also very thorough and informative, taking the time to explain everything clearly and ensure we were well taken care of. His professionalism and genuine care for customers truly stood out. If you need exceptional service, ask for Nico—he’s the best! Five stars all the way!
If you’re reading this Nico, thank you once again!”
“As Newman said, ‘The mail never stops.’ Somehow this UPS keeps up anyway—fast, reliable, and unfazed by the nonstop flow. The staff is always efficient and professional.”
“I use this postal store all the time for shipping items that I sell online, gifts for family and friends or returning items. They are always so nice and welcoming in the store and very helpful.”
“I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.”
8:30AM - 6:30PM
30767 Gateway Pl, Rancho Mission Viejo
Mailbox Centers
“The staff are friendly, professional, and work efficiently without long wait times. Most importantly, they helped us pack our boxes, which USPS cannot do. The service from UPS is outstanding. Greatly appreciated all your help.UPS is the best.”
8:30AM - 6:30PM
21163 Newport Coast Dr, Newport Beach
Mailbox Centers
“Brooke helped me today and she was unbelievably patient and helpful. She took my phone and downloaded copies and move them for me organized all of the documents so I wanna thank you Brooke.”
“Noel & Laura were very helpful assisting with setting up our new business & personal private PO Box at AIM Mail Center Laguna Niguel. Very professional, courteous, and eager to help. Full service with sending and receiving for all logistics carriers. Thank you.”
8:30AM - 6:30PM
27472 Portola Pkwy STE 205, Foothill Ranch
Mailbox Centers
““Sean helped me in a very professional manner and checked my documents. It was really busy, but he helped everyone and made the process go smoothly. I highly recommend this place.””
“The service here is fantastic and has always exceeded my expectations. As a business owner and longtime mailbox holder, I have never had a single issue and have always been notified promptly when packages arrive. Amy and her team are attentive, well-trained, efficient and pleasant. The value-add to my business certainly exceeds the cost and I would recommend them enthusiastically over other providers.”
“I had such a fantastic experience at this post office thanks to a truly outstanding young man named Mohammed. From the moment I walked in, he greeted me with genuine kindness and professionalism. He went above and beyond to help me ship out my package, making the whole process easy and stress-free.
Mohammed was patient, knowledgeable, and incredibly courteous. He took the time to double-check everything, ensured my package was secure, and even offered helpful advice to make sure it arrived on time. It’s rare to come across someone who takes such pride in their work and genuinely cares about helping others.
This level of service is something you don’t see every day, and it absolutely made my day better. The post office is lucky to have him—thank you, Mohammed, for your kindness and excellent service!”
“they are always consistent at this location and make it a point to address you as you arrive. They seem to always stay on top of the crowd if there's one that starts to form”
“I have been a customer of Mission Wrap and Mail for many years now during which time Tino has helped me with a wide range of undertakings. I've always known Tino to be a consummate professional who is consistently knowledgeable, organized, helpful and patient. I couldn't imagine having anybody else handle my mailing needs. Tino is like family now and I feel lucky I found him.”
8:30AM - 6:30PM
3972 Barranca Pkwy Suite J, Irvine
Mailbox Centers
“Val and Harry saved me $600 in shipping costs with their knowledge of airline regulations for box dimensions! With a friendly, consultative approach, they walked me through a few options to ship what I needed at the right price. Glad to have them in the local UPS store.”
8:30AM - 6:30PM
5325 Alton Pkwy Ste C, Irvine
Mailbox Centers
“Amazing service from start to finish! The staff was friendly, helpful, and made sure my prints came out perfect—sharp, vibrant, and professional. Fast, efficient, and above-and-beyond customer service. I’ll definitely be back for all my printing needs!”
8:30AM - 6:30PM
668 N Coast Hwy, Laguna Beach
Mailbox Centers
“I put in a very detailed print order and assembly a few days ago. Ethan was communicative, trustworthy, and even went above and beyond by making sure his location had all the items we needed and emailed photos of the final products. Definitely a great location to get items printed!”
“Michael at postal annex had great customer service went out of his way to help me on a tracking issue when you didn't even have to I appreciate it all of his help and great customer service you guys should come for all your USPS FedEx needs here”
“The young man who assisted at the counter was polite and courteous. He was also efficient with processing the transaction. Would highly recommend this location for your shipping needs and any Amazon returns.”
8:30AM - 6:30PM
1310 Westloop Pl Suite A, Manhattan
Mailbox Centers
“Incredibly nice and helpful. I needed help bringing a large + heavy package from my car inside and they didn’t hesitate to help. They also secured the package/wrapped it for me! Really great work!”
“Great place to get boxes. Fantastic service, best place for service in the area! They located my package that I lost months ago, super unexpected and helpful. Super happy with everything, and can't beat the prices!”
“Excellent customer service experience. Vince was quick, kind, professional and amazing in multi tasking! Very little wait time even though few clients ahead of me. Thank you ?”
“I’ve owned a box at this location for 12 years. Now on the third franchise owner and he is best one yet. We had many issues in the past of not getting our mail or getting other box owners mail. Since the most recent owner bought this location about 6 years ago it has been so much better. Always very nice, attentive and prompt with outgoing packages too.”
“I had to send important documents to Korea, and the owner of this UPS store helped me with incredible professionalism and kindness. I’ve used other UPS locations before, but I’ve never met someone who listened so carefully to my needs and took the time to assist me with such attention to detail. I was truly touched by the exceptional service. You are my angel! Thank you so much!”
“What a great experience I had with Andrew, he made my day by going out of his way to get something shipped to me here in Texas! I would give 100 stars if I could. Fantastic, bravo! Thank you so much ?”
“I come here all the time! They are really great help! The ladies behind the counter are quick, efficient, friendly and very knowledgeable! I come here to take care of all my printing, copying, faxing and scanning. The rates are super fair and affordable!”
“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”
“Amazing place to get live fingerprint scanning done. The lady who helped me was very efficient and sooo helpful. She wore gloves and helped me get accurate fingerprinting done. I definitely recommend if you need to get a live fingerprint done.”
“James here is SO kind and helpful. He’s helped me tremendously with amazon returns and massive sized items. He is innovative, helpful, thoughtful and has a great sense of humor. I come here from riverside county because the young men who work here (led by James) are always so quick, thorough and pleasant. Seriously they’re the quickest moving ups store I’ve witnessed.
Thank you to you all!”
“I did a printing job and I was amazed at the turnaround time. The staff were so polite and helpful. I would definitely go back for my printing requirements. They also do other things like shipping , fingerprinting and notary.”