1040 E Imperial Hwy # F2, Brea CA 92821
“Jordyn was very helpful patient and attentive in helping my mom find her next running shoes! Unfortunately we wanted a color that wasn’t available but my family always goes to this store for all of our sneakers needs because of the wonderful staff like Jordyn!!”
2445 East Imperial Hwy G, Brea CA 92821
“Stopped into the Brea store to pick up some new boots. Elijah was very helpful and friendly. He helped size me up and gave me plenty of options to choose from. In and out of there within 15 minutes, thanks Elijah!”
260 W Birch St #8, Brea CA 92821
“Came here with my daughter on a rainy day and came out with a cute outfit. We were greeted and checked on a couple of times and were helped when we needed it. I appreciate we weren't followed around and instead were given space to look and shop. My only complaint is that I wish there were more Kaitlyn stores closer to where I live. I will definitely come back. I can't wait to see what they have for Spring.”
1065 Brea Mall, Brea CA 92821
“Went in to buy some boots for my wife, unfortunately they didn’t fit. Returned a couple of days later to make a return which Jason was very helpful with. Jason was the same employee who helped me the first time and he remembered me. Really great customer service and we will definitely be returning to this specific location.”
3389 East Imperial Hwy D3, Brea CA 92823
“Stitch and Feather is my favorite places to shop. The store manager and employees at this location are super helpful and friendly - they’ll offer great suggestions on items to pair and even offer you water or champagne! I ended up purchasing a few more items than I originally intended because there are so many great options. Will definitely be coming back.”
429 South Associated Road, Brea CA 92821
“Shopping at this DXL is always a pleasure. I drive from Koreatown to Brea when I need to shop because I always feel welcomed, am greeted by name, and just have an unmatched shopping experience! The store is always pristine and stocked well. I shop at DXL all over the country, the Brea store remains my FAVORITE spot.”
2052 Brea Mall, Brea CA 92821
“This store is amazing! We went in yesterday probably around 12:30 since I know we left around 1 at least. And the staff there was super helpful and absolutely amazing! They're great with problem-solving and were always happy to help! Super welcoming, super helpful, overall a great experience!”
431 S Associated Rd, Brea CA 92821
“Update to last review: Corey, the store manager took care of us regarding my experience at the Brea location. He called and issued the refund and apologized for the behavior of the management I dealt with. I am grateful for his sincerity and for doing right by the customer and honoring the store policy. My recommendation when visiting this location is if you have any issues contact Corey, he is a positive reflection of the service you would expect in any customer service environment.”
200 Brea Mall, Brea CA 92821
“Macy's backstage is on level 3. It is definitely their take on a Marshall's/Ross dress for less/TJ Maxx. Macy's products at absolutely steals! 100% recommend.”
1065 Brea Mall, Brea CA 92821
“Monique and Nick were beyond helpful when an online order from home went wrong. I came in and they were both so willing to help me figure out what happened and get my order to me as I had already waited a couple weeks. Associates like them are an asset to companies in customer service and I applaud them for their patience and wonderful attitudes. Thanks again to the both of them!”
1065 Brea Mall, Brea CA 92821
“I came to buy shoes and an employee named Manny greeted me and was helping me out. When I was deciding between two shoes, he gave me his thoughts about them from his own personal experience since he owned both and I left with some clean Nike Dunks. Really appreciate Manny’s and everyone else’s customer service.”
2059 Brea Mall, Brea CA 92821
“Came into the store yesterday and was helped by Braiden. Extremely polite, incredibly friendly and knowledgeable. Esme was also friendly and helpful! Braiden helped me with my purchase and because of him and Esme I will be coming back in the future! Thank you Braiden”
2345 East Imperial Highway, Brea CA 92821
“Brea Nordstrom Rack is a very nice store. They have a pretty good selection as well. I truly appreciated having Joshue help me today at checkout. I had a few items to purchase & a few online items to return. Joshue took the time to help me & was so nice. Grateful for such helpful people like him. Thank you Joshue”
1065 Brea Mall Space 2022A, Brea CA 92821
“The girls and guy that work here are super nice and stylish! They helped me get a shoe for my girlfriend no questions asked. They had a rude customer but they handled it respectfully and calmly. Super nice customer service!”
2117 Brea Mall, Brea CA 92821
“Stepped into AT hoping to find an outfit for my daughter’s new internship. What we found was a GEM named Marg! Marge knows how clothing should fit, is fully aware of the store assortment, and offered great advice. The store was immaculate, perfectly sized, and the associates all seemed to work as one team. Marg completed our transaction with items from instore and online and even convinced me to apply for an AT cc. Listen up Ann Taylor, if you want to know how to get customers off their computers and back into your brick and mortar stores watch what Marg does and replicate. I’ll be driving back to you Brea store because of the service I received today. Thank you Marg for reminding me what customer service really looks like.”
210 West Birch Street, Brea CA 92821
“I went to return a dress and Kimberly helped me with the transaction. Everything went smoothly. She has great customer service skills. She was kind, friendly, and helpful. She is a great asset to Ann Taylor Loft. Thank you for making customer feel welcome.”
4200 Valley Boulevard, Walnut CA 91789
“I was very pleased with the shoes I purchased. They arrived in a short period of time EVEN DURING THIS CRAZY VIRUS. The ankle boots are comfortable, there are not over priced, AND last but not lease they don't look like cheap Swapmeet shoes considering your ordered them online.”
1118 Brea Mall, Brea CA 92821
“Had a really great experience at Foot Locker in Brea Mall and honestly it stood out compared to a lot of other retail stores I’ve been to lately. First thing you notice when walking in is how clean and organized the store is. Everything is laid out nicely, making it easy to browse without feeling overwhelmed. The selection is solid too — a good mix of the latest releases, classic sneakers, and athletic apparel. Whether you’re looking for something trendy or just a reliable everyday pair, they’ve got options. What really made the difference for me, though, was the staff. Super friendly from the moment I walked in, and more importantly, genuinely helpful. They didn’t hover or push for a sale, but when I had questions, they were knowledgeable and honest with their recommendations. They helped me find the right size quickly and even gave input on comfort and fit, which I appreciated. The overall vibe in the store is great — energetic but not chaotic, and you can tell the team works well together. Checkout was smooth and quick, no long wait or confusion. In a time where good customer service is becoming rare, this location really delivers. It’s the kind of place that makes you want to come back, not just for the products but for the experience. Definitely a 5-star visit — highly recommend stopping by if you’re at Brea Mall.”
1065 Brea Mall Spc 1054G, Brea CA 92821
“I’ve had the best experience multiple times here! From picking outfits a couple years ago with the help of their amazing manager (he’s really the best) to making returns and get things shipped to home. Thank you FP Brea!!!”
2365 East Imperial Highway, Brea CA 92821
“BEST CUSTOMER SERVICE EVERToday I went to a tillys to just look around and spend some time with my girlfriend. When in the store during my checkout I accidentally clicked my Tack Deck over the blocker behind the register. The Tech Deck sadly fell down a hole behind the register (for wires), a spot the employees said was basically a home forever kind of spot. However Aiden was super helpful, she took my phone # and said she'd give me a call if it was found. Only about 2 hours later I received a call back! And she found it! She went through all the trouble of full unscrewing some sort of cabinet, practically taking apart the counter just to get what seemed like my "toy". It may seem that way but there's main brands just like most things, and it was indeed an expensive "toy". I'm very grateful for aiden's extra money fort and care! She deserve an awesome high five or even a chance for a raise because that was some amazing service!!!!!!!”
1065 Brea Mall Suite 2005, Brea CA 92821
“Last outlet of its kind. Been going here for 20 years, since 2005. They had many selections of Jordan's, Nike and Adidas clothing and shoes. Sad they are done. Hope Champs decide to open another outlet location soon.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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