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10:30AM - 3:30PM
4425 Treat Blvd, Concord
Shipping Centers
“Excellent customer service. I had a question about a unique shipping need and they were able to quickly answer it and provide a solution that worked. Reasonable prices, too! There are shipping boxes of all sizes and many other shipping supplies on-hand. Highly recommend!”
7AM - 11:45PM
4424 Treat Blvd, Concord
Shipping Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”
“Love this place! Incredible staff and thoughtful and caring service. I only come here from now on - for best rates, best overall service, and great interaction. We always leave with a smile on our faces, and feel that this is how businesses should be run! The owner is personable, and we are 150% satisfied with this mailing experience, and will definitely be back!”
“Customer service at Staples has always been outstanding. I feel welcomed and valued. Associates are always willing to walk me to the right area so I can easily find what I need.”
“Shout out to YVETTE! I normally dread going to the post office, but she made my experience so special. She has wonderful, personalized service, a constant smile and works with the customers to ensure they’re getting the best price possible. Goldstar employee!”
“I had a bunch of packages to drop off, I thought it was going to be a hassle but the dude working there was chill, I was chill, and everything got sorted and done in no time at all.”
“Tony at the Concord UPS store on Clayton Rd exceeded my expectations today. I had 3 bags full of clothes and a box of shoes I needed to ship to a colleague who lost everything in the SO Cal fires. Help helped me bring the bags and shoes in and got a huge box to fit everything. I was so grateful for his customer service and empathy. I thought it would have cost me $250 but to my surprise it was only $166. Thank you Tony and UPS Store.”
“Passports! I had to get passport renewals for minors, and that can only be done in person. It was impossible to get an appointment anywhere, but they do walk-in passport applications here!!!
Here is what I learned and my pro tips:
-walk-in appointments MWF 9-10am ONLY
-They only take the first 20 people… (I don’t know if that’s actually just the first 20 passport, but I don’t think it’s groups)
-If you’re number 21, you’re gonna have to come back another day
-If you wanna make sure you are in that first 20, you need to get your rear end there *** early*** (the line was about 30 people along by 8:30 AM today)
-don’t think that you can show up at 9 AM and be fine, at least not at this time of year
-Come with everything already completed
-Use black ink only
-Better yet fill out your application online and print it out
-Don’t worry about passport pictures, they take them there and charge $15
-They take check or debit card for passports. No credit cards.
-They’re strict and very busy, so bring your patience, be polite and be humble to their process
-if you are eligible to renew by mail, just do it and save yourself the hassle
The lady that helped me was very down to business, but awesome! I think this post office is great, they’re all nice and helpful.”
“This was the best experience I've had at a FedEx office. The employee who helped me, Sophia, was kind, personable, and quick to complete my service! It was only Sophia's 2nd day of work, but she was efficient and friendly! I will be returning to this FedEx location for all future services because of Sophia's wonderful service!”
“They don't answer the phone because they don't have one here unfortunately, they have really long lines, and the only good thing about this office is they are helpful and are nearby where I live so I can send packages”
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“I have been using this UPS store for a long time and with all my Amazon returns and so forth. Have used them a lot. They are always very friendly and helpful and overall just great customer service!!!”