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“I went to get a new phone, my guy Chris was more than awesome. Super nice, funny and super chill while also being beyond helpful. He was telling me about what’s best and most cost effective for my phone when I didn’t ask for any of it. Overall Chris is a great guy and a great employee”
“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”
“Daisy girl! I didn’t forget about you ☺️ Daisy was an absolute blessing and lifesaver for me. She went way above and beyond to make sure I left there with what I needed. Daisy not only drove to another boost store to get me the iPhone I wanted, she came back and took extra time to call customer service as we needed a little extra help to get me taken care of. She was not only very pleasant and kind, she was funny and made my experience there (getting new service and new phone) awesome. A + Daisy… Boost Mobile needs more employees just like this awesome girl. Thanks Daisy… ~ Aimee”
“Came into AT&T Woodbury Irvine fully prepared to spend half my day there (based on past experiences). Jarryd proved me wrong—had everything handled in about 20 minutes. Fast, professional, and actually efficient. If you go in, ask for him.”
“Patrick was amazing. Incredibly helpful with alot of upgrades, a new iPad and phone, and figuring out how to keep my cost all but the same. He was knowledgeable, friendly, efficient. A real joy.”
“The Sales Rep Maha, she was amazing. This Metro on Redhill in Tustin is my "go to" cell phone store. They are very helpful & Maha took very good care of me on my Birthday. Also a shout out to Adell. He ordered me an iPhone & it was there the very next day waiting for me to pick up. Thank you both for helping make my Birthday awesome.”
11AM - 6PM
5414 Walnut Ave Ste F, Irvine
Mobile Phones
“I had to swap phone providers recently and Wen was super helpful and charismatic! She made the process not only easy but enjoyable. No issues with service so far, highly recommend this store.”
“Vanna was amazing. I needed my phone to be replaced before work and she was calm and kind and took care of everything within a hour. Ty for the good care and customer service.”
“Replaced, while I waited, the batteries in two of my Apple Tags and determined the issue with two others. I appreciate his patience in taking the time to explain to me the issues.”
“Amazing customer service!
Today I went to this AT&T store because my phone order had already been placed over the phone, but the SIM cards were lost in the mail and we also had activation issues. The team spent almost two hours helping us and made sure everything was fully resolved.
A special thank you to Jesse — he was extremely helpful, patient, and dedicated. His work ethic really stood out, and he made the whole experience so much easier for us.
Really appreciate the great service!”
“I was having serious issues with my phone and had to switch lines and get a new one. Daniel was amazing and so helpful throughout. Anyone looking for assistance should search for Daniel if you’re in the store! He was amazing”
“I was at Verizon store located on 3770 w. Mc fadden ave suite h Santa Ana CA .
Was help by representative Mr. Fernando thru out the time I was here he had answered all my questions and very thoughtful. ?”
“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“Yes, Selene was the epitome of great customer service. She explained things clearly and answered all of my questions. She was very helpful and went above and beyond, all while keeping my concerns in mind. I didnt feel pressured or ignored. She deserved a promotion if you ask me. Thank you Selene for making me a happy member of the AT&T family.”
“Seth was literally the most knowledgeable, intelligent, and down to earth dude I've ever worked with in a phone store. He was practical and logical about our situation, and those are two of my favorite values in a human.
Thank you, Seth!!”
“I came in to open my business account, and Louis was very helpful. He chose the best phone number for my business. I would definitely come back and recommend him to others. Thank you, Louis! ??”
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I had an outstanding experience at Metro PCS by T-Mobile, all thanks to Khan. From the moment we walked in, he was professional, knowledgeable, and genuinely attentive to our needs. Khan went above and beyond to make sure my girlfriend got an incredible deal on her new phone, including a brand-new activation line and even waiving the fee—which we truly appreciated.
What really stood out was his honesty and dedication to giving us the best value possible without any pressure. It’s rare to come across someone who combines great customer service with real integrity, but Khan delivered on both.
If you’re looking for top-tier service and someone who truly looks out for you, ask for Khan. Highly recommend!”
“Jose, Christian and Michael were really great to work with! So many people were in and out and their attentiveness to customers deserves all the stars. Thank you Christian for making my upgrade experience 5/5!”
10:30AM - 4PM
1425 S Main St, Santa Ana
Mobile Phones
“(Translated by Google) They helped me transfer my information to my new cell phone, great service and a lot of knowledge.(Original)Me ayudaron a pasar mi informacion a mi nuevo celular, gran servicio y mucho conosimiento.”
“Bardia was such a great representative, he was humble patient and kind. I was so impressed on how he handled an angry customer. He was humble and patient even though the customer was rude and disrespectful to him. He also helped me with my problem and went over and beyond to assist me
THIS STORE ROCKS☺️”
“Sal, the store manager, was excellent with us. Honest, professional, great customer service and very personable & engaging. Sal got us switched over from T-MOBILE and was very helpful. It's clear why this location is so highly rated. Great job, Sal.”
“Fantastic experience with Sam. My wife ran over her iPhone and cracked the case. I called him first and Sam said it would take 15 min and the price was about $120 service included. He warned me the screen would be slightly different in color than the original, and offered a higher model for a higher price. It’s an older phone so I said no. I dropped off the phone and shopped for about 13 min and came back and he was already done. That was about 6 months ago and the screen is still working great. My wife did notice the slight difference in color (I couldn’t tell but I’m sure if it was my phone I would), but she has no complaints. I had a great experience and would definitely come back if I ever needed more iPhone help.”
“I came in quite frustrated, but Alex took excellent care of everything. His knowledge and friendliness simplified the trade in process and I left the store very satisfied with his service. Thanks, Alex!”
“There the best they have been in business for 11 years I think honest and really informative att sucks now my daughter had a glitch in her phone and they knew right away. What to do AT&T did nothing. They just sit there with their mouth open and catching flies. I think I’ll go with a different carrier gadget parts is the best And then it ripped me off by fixing the phone”
“I had an amazing experience obtaining a new phone after mine had been stolen. Chris went over and above to get me a great deal on a new phone. I am very appreciative of their customer service!”
“Had a great experience at this AT&T store purchasing a new Iphone, AirPods, and getting a red light screen protector installed. Everything was done flawlessly and efficiently. Huge thanks to Long, Cam, and Adam for their help. They were knowledgeable, patient, and made the entire process smooth and stress-free. Excellent customer service all around. Highly recommend this location.”
“Great place to go get a phone and to pay a bill as well, and get accessories for the phone at a great prices. Great service and not to busy. I give it a thumb up ?”
“If you want your cellphone fixed to perfection professionally and quick- please Go Here. Phone is like new. Thank you so much. I will recommend this business to everyone. Fast and friendly.”
“Sophia was GREAT GREAT GREAT!!!
She was as professional as one can be.
She broke down every thing I asked and a lot more.
I’ll definitely be back to buy some of the perks that she explained.
The other gentleman that was there was also GREAT!!!
Thank you Verizon!!!
See you soon!”
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“Very helpful. I was sent over from a Costa Mesa location, they didn’t have the phone I wanted. When I got to this location they helped me order it and got me a trade in and saved me money, the other location in Costa Mesa didn’t offer that to me. Noah was great and super helpful. Worth the drive for the good customer service.”