“I was a metro customer and they swapped me to T Mobile. Once I paid for the device metro refused to help me transfer my data. That's when I met Elvis at T mobile. Even though I didn't buy anything from him, he was happy to help me and answer all my questions. Thank you so much Elvis, you are amazing. Guys look for elvis if your looking to get new services with T Mobile”
“Had an amazing experience at the Walnut Version store. Carlos and Victor were absolutely incredible. Carlos was so patient, kind, and knowledgeable while helping us set up with my son’s new iPhone He got everything transferred over and working perfectly before we left. Victor gave me a great package deal for out of country phone usage and fixed some issues on my husband’s phone. Both Carlos and Victor are extremely knowledgeable , helpful, and professional! If you need help, these guys are the best!”
“Christian Lopez and his manager were more than helpful, answered all my questions, and got me out the door with an amazing deal. I live about an hour away, and next time I need a new phone, I will be coming back to him. Nothing but great service!!! This is how getting a new phone should feel like.”
“We've been happy customers of Giggle Fiber for years, but their customer service really impressed me when we started suddenly to have a weaker signal. The technician, Leo, came out and determined that the connections had been damaged by the elements and rodents, so he ran a new cable from the pole to the house. And then he agreed to run new cabling within the house to the modem, thereby allowing us to remove the outside cable that was an eyesore on a historical home. Leo spent a lot of time running that new cable, and did not charge us. Needless to say, we think Giggle Fiber has the best customer service of any internet provider out there. Thanks Leo!”
“I have security cameras in both my home and rental properties, and the systems from SuperMatrix Communications Corp are incredibly easy to use and have exceeded my expectations. Robin was fantastic to work with—his knowledge and communication made the entire experience seamless. I truly appreciate the support and expertise. I would definitely recommend SuperMatrix to anyone looking for a reliable and user-friendly solution!”
“This was one of the most positive experiences I've ever had at a T-Mobile in all of the 12 years I've been a customer. I upgraded and was assisted by Geo who helped me navigate with my old phone that had touch screen issues. Saying above and beyond sounds cliche, but that's exactly what he did. I was extremely happy with the phone and the customer experience. These upgrades take time but my wait was pleasant.”
“Carlos was super helpful with a new phone and line. Informative and gave great suggestions but wasn’t pushy when we decided what we wanted. Great customer service and made sure I was out of there in the timeframe I had.”
“Nichole S was very professional! She deserves a raise and paid time vacation! She helped open a new Verizon mobile service for 3 of my family members. Tried to do this over the phone for 2 days and nobody could help me. Kudos Nichole S! ?
Also, Tamara for phone support was good.
The MVP for this is Dennis Aquino!
He never gave up. Took me 2 days and multiple hours to try to port my phone number from another provider. Dennis was patient and stayed with it until successful transfer to Verizon! He deserves cash and free meals! A blessing!”
“Best customer service ever at this location. We've had some of the worst customer service at other Boost locations, but Miguel Ángel at this location goes out of his way to help and with the best attitude.”
“T-mobile store No# 655E have very skilled and professional staffs and professionals people's skills and talents and they know all about Samsung galaxy S23 Ultra phones and accessories and the gentlemen Kaya is very patient and helpful and I ordered a Samsung galaxy watch classic 08 on October 22-2025 and it died and T-mobile was very nice to replace the watch ⌚️ and Kaya was able to assist with me and Angie was also patient with me and she is very beautiful woman and she makes T-mobile store No# 655E looks very sexy and I would buy more cellphone, watches and just to look at her beautiful eyes and her beautiful smile and these ladies and gentlemen are the best and forget the rest and I called Kaya and Angie to tell the customers if they buy Samsung galaxy Watch classic 8 they must use the original charging stations that comes with the Samsung Galaxy watch classic 8 and it's not compatible with other charging stations even if it's a Samsung original charging stations and it will destroy the Samsung Galaxy watch classic 8 and Samsung Support teams forgot to give the memo to T-mobile about the Samsung Galaxy watch classic 8 and the charging other charging stations will not work on others except the original ones!”
“Amazing Experience at the T-Mobile Kiosk in Costco!
I stopped by the T-Mobile kiosk inside Costco to look into plan options for my sister and I and I’m so glad I did. The rep who helped us was super kind, patient, and really took the time to explain everything in a way that made sense.
They showed us the difference between our current plan and the new ones available — and how we could actually get more value with better features that fit our needs. It didn’t feel salesy at all, just honest and helpful guidance.
The whole experience was quick, easy, and honestly a relief. If you’re thinking about switching or upgrading, definitely check out this kiosk. they made the process simple and genuinely care about their customers.”
“Diana was amazing ? with helping my husband and i with our New Phones & home internet services, he got IPhone and i got my Samsung Thank you again Diana see you in 12 months”
“Manny helped big time. Long story short make sure you have insurance or you’ll have to go into great detail with whatever options are available to you and there’s not many. Thankfully Manny was super patient and helped me replace my phone explained all options available in detail. He even showed
me the accessories I would use daily with my new phone. Thanks a bunch Manny.”
“Store was nice and the wait was short. However store employee Luis was horrible had no interest in helping us and merely brushed us off to his Manager. The manager Eduardo took care of my parents that switched from Verizon to Spectrum mobile. I was very thankful that Eduardo was patient and eager to help us.”
“I had an excellent experience with T-Mobile thanks to Tony and Debbie. Both of them were extremely helpful, patient, and professional. They took the time to answer all my questions and made sure I understood everything clearly.”
“Hi Robert, thanks a lot for helping to cancel the acc. Very friendly very effective very patient very professionally . You are the best ! Definitely later on any business , deserve u! Thanks a lot & Happy new year 2026! T mobile provide the best customer service & Robert is the best team member.”
“My husband and I went to the T-Mobile store on Lone Hill and Glendora and had a wonderful experience. Before stopping there, we visited another location, but they were too busy to really help us—even though they said they might be able to.
I’m so glad we decided to leave and try this store instead!
Scott, the manager, and Fernando, the mobile expert who assisted us, were both outstanding—professional, patient, and incredibly helpful. They took their time and made sure everything was handled smoothly.
We highly recommend this location!”
“Just had the best customer service with Eric. I returned two wireless routers that were way over due and he was so helpful, very polite and just provided great customer service. Too bad spectrum doesn’t have a number you can call to give your experience because he was a great associate.”
“The repair guy, he knows what he's doing. He did a great job fixing my phone's broken screen, and he doesn't take a day or two. He did it in 1 hour, on the same day! My phone looks new!”
“Yesterday I called T Mobile customer service 800 number only to talk to three (3) different woman and 2 being the highest supervisors supposedly. After I bought a new phone I had to call Service to check why Hot Spot wasn't working... Hang in there I'm getting to the point. The 1st person I spoke with told me she had to add my new sim to the phone to activate hot spot for it to work. I tried to use my phone and it said emergency calls only. I used a work associate phone to call back 800 number.. They verified me but told me that had to send me a pin to my phone ( which wasn't working ) she never told me to go to the store just insisted she needed to send a pin. I live in a different state so thankfully I had maps on my tablet and went to the nearest T Mobile store. Immediately-..Jhon Rodrigues asked me if I needed help. I explained the situation. I was very upset. He had my phone working in 2 minutes. The 800 number was reading through a script to try to help but Jhon took my phone and handed it back to me working. Not only did he get it working he also fixed my work laptops hot spot and tested it. Please Please T Mobile recognize Jhon for great great customer service. I didn't get a survey from T Mobile probably because the 3 woman reading scripts didn't send one because they failed miserably. Thank you Jhon Rodrigues.... You will do well!!!!”
“I'm have been so pleased with Netdragon Websoft Inc! The service, staff & overall experience has been just as satisfying as not having to be strong armed by the powers that be. Now if they could expand to the financial industry I can buck the rest of the system! Kudos to you Netdragon Websoft Inc...”
“Ana at the Puente Hills location was great! Walked me through everything when transferring data, it went so smooth it was the sweetest hour of the entire week.
Thanks Ana. ?”
“I was so very reluctant to get a new phone because I knew there would be a transition period when I would need to remember a bunch of passwords. My sister dragged me there, and thank God she did. Justin took me through the process of purchase, getting me the best plan he could, and transition, helping me find passwords and getting around roadblocks. The phone was free, which is great. Now if we could upgrade my brain, life would be sweet.
Many thanks to Justin for his time and attention.”
“The best speeds and reliability in regards to internet in Baldwin Park and the surrounding areas by far. I absolutely love the fiber optics and the prices are also very competitive as well, would highly recommend.”
“Big shoutout to Nick for helping me resolve my number transfer from AT&T to T-Mobile. It was a complicated process, but he was professional, super helpful, and very patient throughout. Five-star service!”
“Tony has helped my family and I several times with any questions we've had and is always extremely knowledgeable about plans, phones and finding the proper accessories for the phones as well. Always has a smile and very easy to talk to.”