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1 - 4:30PM 9AM - 12PM
1701 El Nido Ct, Diablo
Shipping Centers
8:30AM - 7PM
2415 San Ramon Valley Blvd #4, San Ramon
Shipping Centers
“my preferred UPS store. always super quick and friendly, they take ALL sorts of package drop offs (no $2 charge for USPS dropoff like other UPS stores) and i can zip in and out.
best service, great location, great store!”
“From start to finish, my experience with Paul was outstanding. The moment I walked in, he greeted me warmly and put me at ease. I shared some past frustrations with shipping services, and Paul immediately offered reassurance—not only by helping me save money, but also by being genuinely personable throughout the entire interaction. It completely turned my perception around.
In a world where customer service often feels rushed or robotic, Paul stood out. His kindness, attentiveness, and willingness to simply connect as a fellow human made all the difference. I left feeling valued and satisfied—and honestly, grateful. Human connection may be a fading art, but Paul reminded me it’s still alive and well.
Thank you, Paul, for doing it right.”
“This would be the type of place I would stop by just to say hi. I absolutely loved the customer service. Ravi is very kind and always with a big smile. He is more than willing to help. Natalie is also very nice. She helped me rent my uhaul and was very professional. It's definitely worth using this place as your go-to shipping annex.”
“I needed to receive a fax for something and Astika and Dar were very very helpful in aiding me in the process. They were efficient even with a long line. I have never used a fax machine because i’m not a dinosaur but they walked me through step by step with zero condescension which albeit faxing was not very complicated I still appreciated their help and more than anything the conversation. Thanks for a good experience.”
8:30AM - 6:30PM
6680 Alhambra Ave, Martinez
Shipping Centers
“The loveliest people own and run this store. They're always so nice and super helpful. Props to Amanda and Dinesh for building a solid business within the community.”
“Got in and out quickly.
Person working there was polite.
Exchange rate was decent for Euros and Pounds.
Got receipt for everything.
Only down side is parking sucks.”
“Jessica is such a helpful and sweet associate! I’ve always had the worst experience at the local USPS but this place tops it by far! Jessica quickly helped me package and mail five different items to 5 different addresses in no time. Plus, she was super thankful for me choosing their store.”
“I have been to many printing shops before, but they are all expensive and the experience is not good. This shop is very good, the service is good and it is very cheap.
I will go again”
8:30AM - 7PM
3736 Fallon Rd, Dublin
Shipping Centers
“This UPS Store sets the bar high for customer service. From the moment I walked in, I was welcomed at the door. They let everyone know how long they might expect to wait, and there were clear signs showing where the line started — simple details that made the process smooth and stress-free.
Most importantly, when I mentioned I had more boxes, Noah went above and beyond. He offered me a dolly, stepped away to prop the door open, and even kindly lifted the boxes from the dolly onto the scale.
Noah was kind, calm, and extremely considerate of what I needed. I’m grateful for the experience — if every UPS location operated like this one, shipping would always be a pleasure!”
8:30AM - 6:30PM
4425 Treat Blvd, Concord
Shipping Centers
“I have been using this UPS store for a long time and with all my Amazon returns and so forth. Have used them a lot. They are always very friendly and helpful and overall just great customer service!!!”
10AM - 4:30PM
995 Detroit Ave suite a, Concord
Shipping Centers
“Excellent customer service. I had a question about a unique shipping need and they were able to quickly answer it and provide a solution that worked. Reasonable prices, too! There are shipping boxes of all sizes and many other shipping supplies on-hand. Highly recommend!”
“Customer service is amazing here! Big shout out to Ben, the manager! You can tell the moment you walk in that there is a good work environment as the staff are super helpful and always in a good mood! Any time I have an issue, the team members go the extra mile to help me out which I really appreciate! :)”
“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”
“I would like to congratulate Roman. Like every year I brought my computer for the annual virus installation. Roman was customer friendly and polite. What I liked about him is that he was very honest with some things he could not find and worked hard to figure it out which he did. He was very pleasant. I also congratulate Dennis for his customer service as I picked up my computer today. I gave Roman a 12/10.”
“This place is fantastic! I first came here for an expedited passport renewal, which was quick and easy. More recently, I’ve been back several times for different print jobs, and each experience has been excellent. Elena has helped me every time—she’s incredibly helpful and always goes above and beyond. Hayad has also been great to work with. With service like this, it’s an easy choice to keep coming back for all my printing needs!”
“My experience procuring business cards from this particular establishment was amazing. I came from a horrible experience from Fedex store. Originally, I went to Fedex hindered by the sluggish pace of the online ordering process and charges to get the cards at home really fast ( more than 100 dollars). I wanted the cards fast (conference) so, I resorted to in-store procurement. Regrettably, what transpired was an appalling outcome: 350 diminutive cards, starkly deviating from the specifications I had provided, and marred by printing of such abysmal quality that disbelief was an understatement. Upon bringing these glaring deficiencies to the attention of the personnel at the shop, their response was incredulous. They brazenly insisted that the cards were of the "standard size," until a comparison with a card from FedEx revealed the glaring disparity. Only then did they begrudgingly concede that a significant error had indeed occurred. Despite their begrudging admission of fault, the proposed remedy was nothing short of exasperating - a suggestion to reorder the same woefully inadequate cards, compounding the frustration of an already wasted effort. This subpar batch of cards exacted a hefty toll of $55 for a mere 350 units. Exasperated and disenchanted, I sought refuge in an alternative solution. I found solace at Staples, where for a mere $17, I acquired 500 cards of impeccable quality. Notably, these cards adhered to the standard size I originally stipulated, and were printed on superior-grade paper - a commendable feat accomplished in less than 24 hours. Remarkably, I was promptly notified within eight hours of the transaction, despite encountering a minor impediment due to a banking issue with the original card, for which Staples promptly corresponded via email to rectify. I was able to catch that before I went to the workshop. I had another issue online and inmediately, they resolve the issue and they charge the credit card. The customer experience was amuzing overall! This is what you need to do to keep a customer. I definitely will order business cards from Stapples and bring more business from my company! good job! he dichotomy between these two experiences could not have been more stark, underscoring the sheer disparity in quality and service standards.”
“They have been super helpful during my international move, from getting packing materials to shipping last minute items. I probably saved a good deal of money by going here!”
“Awesome store, very accommodating and the shop owner is understanding and provides excellent service. Had a PO Box, printed out colored things and did a shipment from here, and it all went excellently. Definitely coming back here again.”
“Hey! If this is your flag which I think it is because of POW flag, is time to change it. The flag is split into two and that's a nono. Jun 2025, two months later on a visit, new flag, thank you.”
8:30AM - 6:30PM
52 Golf Club Rd, Pleasant Hill
Shipping Centers
“Having a Stable, Valid address to keep important documents, personal space for possible letters from family or friends who want to reach out has Been INSTRUMENTAL in How I am able to every day Be Forward in my Goals to be Healthy, Mentally, Spiritually and Physically,
The staff at my Specific Location from Day 1, been compassionate, kind , supportive and nothing but good to me . I have chosen concord as home , I am a Bay Area Oakland , Alameda woman who has found The Area of Pleasant Hill , ( concord , Walnut Creek , Martinez ) a special place to want to call home . Life is challenging for all of us and UPS Store at 52 Golf Club RD continues to support me in all my goals .”
“I like coming here I’m so happy that people are very helpful when you need help. Unlike other store. They always have a smile on their face and is always welcome to give out a helping hand. Other FedEx stores are not usually like this either, so this FedEx is excellent”
8:30AM - 6:30PM
7172 Regional St, Dublin
Shipping Centers
“Ammara is always so welcoming, kind with her calm and positive energy. I’ve been returning to the Dublin Regional location for over 8 years and I realized its because of her. She is very efficient, professional but most of all consistent. Although, I seem to notice new workers whenever I return but they are all friendly and helpful as well. I truly appreciate stellar customer service more than ever as it is rare.
Your loyal customer,
Michelle C.
Dublin, CA”
“⭐⭐⭐⭐⭐
This store is excellent! The desk staff are always friendly and welcoming. Every time I come in for shipping, they handle everything smoothly and with great care. Truly kind and reliable service.”
“I never thought I would give a USPS location a high rating, 'til I came to this one. They're so friendly and helpful. I was trying to mail a couple of packages and surprised by the cost going to the other coast. I didn't even say anything but the lady there was so nice asked what it was and offered me cheaper mailing options. She even gave me the supplies to repack my packages. And I saw them even offer tape to help someone seal their package better. Can I just say Wow, that's so nice! Usually you get someone very moody behind the counter at other locations that would tell you to buy your own tape. This location is a USPS gem.”
“Ken is the man. He has a wide selection of boxes and specialty boxes for various items. Customer service with a smile. I saw a review here where they pointed out that they buy boxes from a big box store for less money. This is a small business with a personal touch not a corporate store with a limited selection. We all should support small businesses like Ken's”
“My experience was great at this location. I had multiple Amazon returns and the ladies working helped me send them out with ease! I highly recommend this friendly place.”
“The Printing Services at the Staples in Pleasant Hill, CA are just great. I have been placing orders there online all year, and have not had a single bad experience. Each order, the expectation of when the printing job will be available is set, and most of the time, they have beat that timing, which is always a phenomenal win in my book! Keep up the good work, and thank you for making this be a painless experience!”
“I had a bunch of packages to drop off, I thought it was going to be a hassle but the dude working there was chill, I was chill, and everything got sorted and done in no time at all.”
“Super helpful and friendly staff. They helped me with shipping a document internationally. Might sound simple, but it came with a few hiccups, which the folks here helped me navigate with grace. Thank you!”
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“Great experience at the USPS Diablo location! This charming, historic post office is nestled between golf courses in a peaceful country club setting. I had a passport appointment and was in and out in 10 minutes. No lines, and the staff member was friendly, efficient, and even took my photo on-site. It's a small post office with just one staff member, but everything ran smoothly. Hidden gem for passport services!”