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“Just had the best customer service with Eric. I returned two wireless routers that were way over due and he was so helpful, very polite and just provided great customer service. Too bad spectrum doesn’t have a number you can call to give your experience because he was a great associate.”
“I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.”
“Arlene and Cindy were amazing they walked me off the cliff I left Tmobile after 17 years if I would've talk to them two weeks ago I'd still be your customer”
“Great experience! Ernesto was so friendly and very informative while he helped me through my purchase of an iphone 14. I will be coming back to this T Mobile if i have any future problems or concerns. Great customer service care.”
“Great store agent Joshua!!! From the moment he picked up my call... ge was polite and accomodating. When i visited that same afternoon he took my trade in and told me about promos going on? I got my dream S24 ultra violet ❤️?He will forever be my Tmobile agent !!!?? Great location and also the other reps there are friendly and knowlegeable.You made my day better ❤️❤️❤️”
“Giggle Fiber excels as the leading internet provider, offering unparalleled prices and a dedicated commitment to customer satisfaction.~Experience~Having contacted Giggle Fiber after regular hours, I left a detailed message with the customer service team. The next morning, Azniv promptly addressed my issue. Responding to my urgency in restoring internet service, she efficiently arranged for a technician to visit the same day. Azniv’s exceptional customer service relieved my stress.Miguel Senior impressed me with his outstanding service—knowledgeable, friendly, patient, and understanding. He explained the issue thoroughly, going above and beyond by carefully moving furniture to access the fiber cable. Not only did he fix my internet, but he also ensured everything was returned to its place neatly. Having experienced issues with other providers, I confidently say Miguel Senior’s service surpasses any previous encounters. Thanks to him, Giggle Fiber stands out as the best. Polite and helpful assistance from Miguel Junior and Justin further enhanced my positive experience. If Giggle Fiber is available in your area, I highly recommend it.”
10:00 AM - 8:00 PM
3699 E Foothill Blvd, Pasadena
Internet Service Providers
“This past Friday we had an amazing experience at this location. After reading most of the reviews, I was apprehensive to stop by. I'm glad I did not allow the negative comments to keep us away. It was time to upgrade three phones and did not want to encounter a hassle as in years past. If you want to be treated with respect & the utmost kindness, look for Jen to assist you. Jen went above and beyond the norm to get everything handled in one visit. Not only did she take her time to make sure we were happy with our transaction but she also was multitasking and assisting others while we waited. No one was left unattended. It was a busy day (Veterans' Day). Jen's personable demeanor and friendly smile is what made a difference, and I absolutely will be returning to this AT&T location. Look no further for outstanding customer service. Her name is Jen.”
“Best customer service ever at this location. We've had some of the worst customer service at other Boost locations, but Miguel Ángel at this location goes out of his way to help and with the best attitude.”
“Some workers looked tired like they didn't want to be at work we made a payment for our cellphone service we want to see workers who are happy to help and happy to be there customer service is not that hard to do it's just being nice and polite to customers and have the customer feel like this store has very good customer service”
“I don’t remember the male employee’s name. I visited to change my number. I was picky about finding a good number, but he was so sincere and kind as if it was his job and changed the number after trying more than 30 times.
I was sorry and thankful. I recommend this place, it will help you as if it were your job.”
“Walked in today around noon for solutions on the issues that haven't been resolved from endless T mobile customer online chats or phone calls. All gentlemen in this store were nice, especially Jimmy and Ronald. They listened to the issue and guided me directions for better communication. I followed his guidance and was able to FINALLY settle everything! Thank you all for your kindness and generosities!”
“I want to thank Paula and Richard in the Hastings Ranch store for their amazing customer service! The day got started off with an unexpected and difficult situation, but they were both calm and extremely helpful through it all. Richard was very knowledgeable and handled everything for us with great care and efficiency. We had been very unhappy with our previous carrier, (whose name starts with a V and ends with erizon,) and we decided to see what our other options were -- and I am so glad we did. Thank you so much!”
“Have good selection of mobile phones.
Alan H. helped me with my account and phone offers. Excellent service. Highly recommend.
Marvin M.”
“I was here yesterday to sign up for home wifi for the first time ever. I had the great pleasure to be helped out by PJ, who is a subject matter expert, professional, and welcoming. He helped me identify the exact plan I needed and was very helpful in getting me set up with a strong 5G connection that was up and running in my home in minutes. 100% seemless experience!”
“Went in to see about any promotions to upgrade my phone , drea assisted me . SO PROFESSIONAL AND SUPER SWEET ! really made my visit comfortable and fast. Will be going to her again !”
“Clean, well maintained Store with POLITE, PROFESSIONAL PEOPLE who take their Customers Seriously. From the first call with Representative on phone name Mystic who convinced me to continue with Spectrum with a
Sweet deal I just Couldn't turn down. Thank You SPECTRUM for Caring about Me and my Son!”
“Cameron helped out my wife in purchasing a new cell phone for my son. This was his 1st phone ? and Cameron had a lot of patience with my wife which I greatly appreciate.”
“I normally take care of business over the phone or through my app, but I needed some extra help and care with my phone when I walked in. I saw a friendly familiar face Noah he’s helping me in the past and he’s been so patient and so kind with me, this time I really needed his patience and this time because we had some stuff to figure out over either getting a new phone or who knows, but he spend all his time walking me through everything making sure that everything was taken care of that I didn’t have to worry about anything help me make the right choice and he said it was it was going to be was how it is and it’s not that often that things go that way…so here’s to Noah and the whole team that helped him help me. I appreciate you guys at T-Mobile South El Monte, thank you, thank you”
“Store was nice and the wait was short. However store employee Luis was horrible had no interest in helping us and merely brushed us off to his Manager. The manager Eduardo took care of my parents that switched from Verizon to Spectrum mobile. I was very thankful that Eduardo was patient and eager to help us.”
“My family has been using italk bb for ten years. The service is very good. If the remote control is broken, you can replace it for free. The monitoring is also good. The equipment does not cost anything and the service fee is only a few dollars a month. It is very cost-effective. I like this store very much.”
“Customer service was amazing when I first entered the store , I was greeted with a warm welcome and big smile by a guy named Manuel :) . He was very patient and helpful with me that I would definitely recommend going here since the people here are very nice and helpful !!”
“Jimmy he is the store manager ,he is so incredible, he taught me how to use the smartphone ,because I was using the flip phone
He is so patient ,nice and professional
But I need I will still sometime to get use to it
Haha BTW thanks Jimmy
Appreciate your help”
“The repair guy, he knows what he's doing. He did a great job fixing my phone's broken screen, and he doesn't take a day or two. He did it in 1 hour, on the same day! My phone looks new!”
“My husband I came in to combine our lines together into 1 account and I needed an upgrade for a phone Trystan was so helpful he greeted us right away helped us set up our new phone, he also explained to us the promotion that we’re going on, he was nothing up sure amazing, thank you again trystan for helping us out , will definitely come back to him if we need anything else!”
“Eric really helped me out with multiple issues. First, he helped me reset my wife's phones and helped me re-download her info. Secondly, he helped me to log into the teacher verification system (this was especially difficult). Lastly, he helped me adjust my bill to get a better outcome. Great work!”
“The best speeds and reliability in regards to internet in Baldwin Park and the surrounding areas by far. I absolutely love the fiber optics and the prices are also very competitive as well, would highly recommend.”
“Ryan the store manager was super great and helpful. Pleasant nice friendly professional and very patient and helpful, I left very content and satisfied with my problem resolved.”
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“I would give it 5 stars. Because everything is fine, customer service is perfect.. But the team that works fails to activate the cell phones twice, according to them. They activate my cell phone and no calls come in, so they need more preparation”