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“Evelyn always provides outstanding customer service. She’s friendly, welcoming, and genuinely makes every visit a pleasant experience. She takes the time to answer questions, is patient, and always has a positive attitude. It’s clear she cares about her customers, and it’s always nice seeing her whenever I stop by. Employees like Evelyn make a big difference, and she’s a real asset to this UPS Store. I hope she’s recognized for the excellent work she does. Highly recommend!”
10AM - 5:30PM
809 Cuesta Dr B, Mountain View
Shipping Centers
“Need to print, notary and overnight a document to NYC. This place allow me to do all things in a few minutes. Very friendly service and enthusiastic staff. The store is clean and organized, and it is also a TSA PreCheck enrollment center. A great neighborhood business center!”
“I had no prior knowledge of Print Papa before randomly taking a chance on them for a print job. I have to tell you that I was pleasantly surprised by the results. The process was straightforward and simple and the finished product was exactly what I wanted. It doesn't get any better than that. Smooth sailing. 100% recommend.”
9AM - 6:30PM
530 Lawrence Expy, Sunnyvale
Shipping Centers
“I had to ship a document internationally based on an email. I had to make phone calls look up the Internet. The lady at counter waited patiently for me to gather the correct information.”
10AM - 5PM
5178 Mowry Ave, Fremont
Shipping Centers
“Great service! I recommend this place for getting your live scan fingerprint done. Quick and easy process. The person that works here is very kind and helpful. (Bring cash, check, or Zelle as payment)”
8:30AM - 6:30PM
1180 San Carlos Avenue, San Carlos
Shipping Centers
“I'm in and out of the San Carlos UPS store often. The team working here are the best. Friendly, smart, and they really know what they are doing. Greatly appreciate all the effort and great service at this location. Thank you!”
“I've been going here for years. Great friendly locally owned business. I ship through this store in addition to getting docs notarized and passport photos.”
“I recently received my new LG washer and dryer, and I was thoroughly impressed with the delivery service. The delivery team was exceptionally professional and punctual and handled the appliances with great care. They took the time to ensure everything was properly installed and even ran a quick check to ensure everything was working perfectly before they left. Their attention to detail and customer service went above and beyond. I highly recommend their service to anyone looking for a hassle-free appliance delivery experience.”
9AM - 7PM
3654 Thornton Ave, Fremont
Shipping Centers
“Very efficient and professional service for Live Scanning! I was able to walk in and get started right away, the process was smooth and easy, and the pricing was affordable. The staff was friendly and helpful throughout the entire appointment.”
8:30AM - 6:30PM
50 Woodside Plaza, Redwood City
Shipping Centers
“Sometimes we need the service to be quick but there is a big line because people is taking pictures for their passport, and for each customer that is taking pictures is about 10-15 mins wait, that makes the line bigger enough to leave and find another store, other than that the store staff is very nice”
8:30AM - 6:30PM
650 Fremont Avenue Ste B, Los Altos
Shipping Centers
“Sudha and her team did a fantastic job of helping me to ship about 40 boxes from their Los Altos, California store to Blaine, Washington. Many of these pieces were artwork with glass that they carefully wrapped and shipped for me. Also, an old wooden chest that they wrapped and shipped internationally for me. A few of the packages weren’t delivered to an address in Santa Barbara, California. I called Sudha and told her this and she put in a new address that I gave to her and then contacted me to let me know that they had been delivered. Also for the box that was going to London she contacted me to say that no one was there to receive it. And then she contacted me the following day to say that someone was there and they signed for it and did receive it. I just felt that she went above and beyond the whole time. They were very patient and kind. They were conscientious of cost and concerned that it may be more than I would want to spend. I felt that they were very respectful in that regard. Also, because I was there so many times, over the course of two weeks, shipping many boxes, I saw how they interacted with other customers, and they were always kind and gracious and helpful to them, and tried to help people as quickly as possible. It’s also just a very pleasant, clean store in a pleasant Shopping Center. It is easy to park. The parking is free. I almost always found a parking space right in front of the store. They had a cart that they could help carry the boxes in from my car. And they would come out to my car and load them onto the cart for me. They clearly know their trade. I recommend them highly!!”
“I was in a jam and was trying to overnight a package and showed up 5 minutes before closing. There were multiple people in line and everyone was in a hurry. I did not get the name of the rad fella that was helping me but he was doing the work of 3 people and moving quickly to help everyone. It felt as if everyone in the store was on the same team and we were all trying to help each other with the coach (the rad employee) directing people kindly to what do and had a hustle I did not know existed anymore.”
11AM - 8:30PM
720 S Wolfe Rd, Sunnyvale
Shipping Centers
“I’ve been renting a PO Box here for the last 2 or so years now, and have never had a problem. This shop has PO boxes of many sizes available at affordable rate, and they also do shipping for all major US carriers. The best part about it renting a box from here is the optional 24 hour access feature. The owner is also very nice and helpful. Highly recommend to come here instead of USPS.”
“I love this place it was so easy we don't have a fax machine at work anymore an it's to much for me with the scan an all that email stuff if your not that savvy then this is the place to go .I had a deadline that day they saved my life because I was so stressed out I ended up having a Great !! Day thank you an ...HAPPY HALLADAY!!! ?”
8:30AM - 6:30PM
325 Sharon Park Drive, Menlo Park
Shipping Centers
“Anthony, of the Sharon Heights, Menlo Park, CA Store, was Fantastic! He was extremely quick in service, and for product recommendations. Therefore, I can highly recommend him, and this Store.”
“This ups store is probably the best one I've been to in the local area, when I went with my mother, the workers helped my mother with the packaging process, and were kind and helpful to us. If you need to go to a ups store, this is one the best ones there is.”
“My wife and I both needed passport photos and were fortunate enough to be assisted by Hai Le. Hai is super focused on the customer he is helping. He meticulously takes care of small details and thoroughly explains the process he is working on, providing excellent interaction with the customer. Canadian passport photos have very stringent requirements. Based on our experience, I would highly recommend this location, and Hai Le in particular, in order to get these pictures done properly. Thank you, Hai, for all your help!”
“This is a review for dropping off a package for FedEx pickup—it's a fast convenient location and the staff is friendly. If you are looking for a local FedEx drop off location use this instead of the one located at the San Antonio Shopping center.”
“⭐️⭐️⭐️⭐️⭐️
Jas, the Assistant Manager - Inbound Sales, was extremely helpful in coordinating the shipment of our cargo from New York to Dubai. He provided quick responses, handled everything promptly, and ensured a smooth process from start to finish. Very professional, reliable, and easy to work with. I highly recommend this company and truly appreciate their excellent service.
Sunshine Exports Inc.”
“Quick and easy to take high quality passport photos ($14 for two copies). They also will print documents (email documents to them). They don’t take card, only cash, Venmo, Zelle.”
“I have had such a great experience with this local post office. They have been so helpful when I have had packages that were misdirected, or need help with mail hold concerns. This morning I was trying to locate a package from a vendor for products I ordered but I had accidentally put the wrong zip code on the package. Amber spent about 25 minutes on the phone with me to try to help me with the issue. I had so many questions and she was very helpful in trying to answer all of them.”
“Located inside of island pacific market, small little kiosk on the left corner when walking in. Been going here for years, same nice Tita has been working there as long as I can remember. Borrow the Dolley that's outsiden& Bring your box right outside the door, she will tag your box with a sticker then fill out form for payment. Pay about $75 for Bicol/Albay. So far all my boxes have arrived and no issues.”
“The blond lady employee is rude, I had a pick up order since the app said so, blond lady said she can't find it even though on the app it clearly says it's ready for customer pick up. the Indian lady was trying to get my information and phone number so they can give me notifications when it's ready for pick up, but they didn't get any of my information. I'm upset, I even tried to call to check if the package is there and drops the call. Idk, if this is normal behavior but none of my issues were resolved, or even provided alternative approaches. I don't know who to believe, but this is not the service I expected. I even called off today to make time picking up the package. A wasted time off over picking up a package.
EDIT: Only editing it to 4 stars because the Indian lady was great and explained the situation hours later. She reached out to me, called me, and said they were having system issues. If only they said that at the beginning, I would have gladly returned at a different time. The blond lady blatantly lying to me about not receiving the package, instead of telling me they won't be able to accommodate me for an unknown amount of certain of time due to system issues, would have been better for me. She could have even suggested that I return later or tomorrow so they don't waste my time waiting for their system to work again. I may be upset or irritated but if they don't have the tools to assist me right now, I wouldn't have such a negative experience. Indian lady is great.”
8:30AM - 6:30PM
6167 Jarvis Avenue, Newark
Shipping Centers
“I want to give a big shoutout to Aaron at UPS! He was extremely helpful with shipping my package and went above and beyond to accommodate everything I needed. He was friendly, patient, and provided excellent customer service throughout the whole process. I really appreciate all his help. Thank you, Aaron!”
8:30AM - 6:30PM
35640 Fremont Boulevard, Fremont
Shipping Centers
“This UPS Store always makes everything easy, and everyone there is so friendly. Amazon returns are quick and convenient, whether you use the kiosk or go to the counter.
One of the ladies who works there always remembers me and says, “See you next time,” which honestly always makes me smile. I really appreciate how kind and welcoming she is.”
“My review is based on my experience using this location for the past 3 months to handle delivery of a lot of packages while I was out of town.
They handled my packages well for the weeks I was away and notified me when they arrived. I'm talking primarily Amazon and UPS deliveries, from small sizes up to large, big box parcels. The prices were reasonable for the area, and the location convenient. I will be using PostNet again in the future for my mailbox needs.
A few notes about the mailbox rentals:
- There are different sizes to choose from. Talk to the owner and explain what you need, and he will guide you to which one you should rent.
- It's a 3-month minimum plus a $15 processing fee.
- You have to sign a fair amount of paperwork because you're actually getting a US postal address, and these have to be filed with the USPS. They handle this, but you review and sign. It will take some time, so if you are signing up, it's not a run in and run out process.
Also of note are the business hours, which are structured a bit differently, so please keep that in mind. This means you can't expect them to accept packages during off hours, and you may need to update your delivery preferences to reflect that.
I've read some of the negative reviews, and they all seem to be about passport photos. Because each PostNet is individually owned, you're not completely dealing with a big conglomerate. You are dealing with a small business owner who is no-frills, no-nonsense, and practical. Remember, they are passport photos, not glamour shots. So show up looking the way you want to look that will pass the passport requirements; otherwise, hire a pro photographer and pay pro photographer prices.
And speaking as a former pro photographer, you're looking at over $250 for a mug-style headshot that is well-lit, up to your standards, and shot with professional lighting and a professional camera. So be reasonable.”
8:30AM - 6:30PM
34383 Alvarado-Niles Road, Union City
Shipping Centers
“I visited this UPS Store for a Live Scan around 10 a.m. on June 20. The young man who helped me was amazing. He was kind, professional, and very eager to help. His positive attitude and excellent customer service really stood out. I truly appreciate his help and hope he gets the recognition he deserves. Thank you!”
“The staff here are so kind and friendly ❤ and very patient...They were very helpful when I was trying to send my Selective Service letter. They were also extremely patient when I came to fill out my passport application: I was late and filled out both pages incorrectly...so grateful the staff took their time with me ❤? thank you ?
Also glad the office finally got an AC! No idea how the workers were surviving in summer months before that ?”
“Before getting a PO Box I read reviews for Mtn. View, Sunnyvale, Cupertino and Los Altos. I've dealt with Mtn. View before. They're weird and they suck. Sunnyvale keeps tearing down their USPS places. Cupertino review was fair but Los Altos had the best review and when I went the lady couldn't have been nicer. She took care of business and I was out of there in 5 minutes.”
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“Service was fast got my package quickly.
Most of the negative reviews are for passport, I’ve never done that here so no comments on that”