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“The associates (I didn't catch their names, sorry!) were incredibly friendly! I came in with a specific item in mind, and they were able to get it all set up for me, as well as highlight other options and colors that weren't already on the floor. The attention to detail was also impressive. They pointed out that I had grabbed a set of socks that was a different size than the other!
They engaged in warm conversation, but weren't pushy about any sales. The customer service ruled at this location :)”
10AM - 8PM
5675 Bay St, Emeryville
Shoe Stores
“Incredible experience in an urgent situation last month. I had a shoe break on the way to a wedding on an early Saturday morning. I stopped in desperate to find a quick replacement as a car-full of family waited outside. The sales person (I'm sorry I can't remember your name) understood the assignment and was friendly, informative and enthusiastically recommended boot options and quickly helped me try on various sizes.They even picked out socks and sprayed with water repellant for the rain. You saved our day, thank you so much! Also, love the boots!”
“Went there today for a deal, ended up walking with way more than I thought! The worker, Amir, was so insanely helpful & it was like he knew exactly what I had in mind. If anyone deserves anything, Amir deserves a raise! Bless him.”
“It is a 'luck of the draw' to find exactly what you're looking for, in your size and on sale. I'm a pretty standard size, so rarely do I walk out without finding an awsome bargain and buying it.
Great selection. You have to be patient and ready to search through the racks.”
10AM - 8PM
5652 Bay St, Emeryville
Shoe Stores
“Cool shoe store, unfortunately the selection was a bit lacking. Not this store's fault but I guess it's just what's coming out around this time in general. Staff was really nice and attentive.”
10AM - 8PM
5686 Bay St, Emeryville
Shoe Stores
“Pretty good customer service for such a young staff, and they all seems to genuinely like their jobs. Which makes the shopping experience a little more pleasant.”
Shoe Stores
Shoe Stores
Shoe Stores
Shoe Stores
“I had an amazing experience at Red Wings and wanted to recognize one of the employees, Harmonie Neal. She was incredibly friendly, knowledgeable and patient throughout the whole process. She took the time to answer my questions, helped me find the right fit, and made sure I was comfortable with my purchase before leaving. It's rare to receive customer service that feels this genuine and attentive. Her professionalism and positive attitude made my visit enjoyable, and I'll definitely be returning in the future. Thank you for the excellent service! She deserves a raise!”