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“William was awesome. He was very professional and extremely helpful. I would recommend seeing William at this location. He gets the job done in record time and is very knowledgeable. Thanks for everything William...”
10AM - 6:45PM
2029 W 1st St #136, Santa Ana
Mobile Phone Accessories
“I am satisfied withe the outcome. I recommend this repair shop. It’s just the location I got confused a little. It’s INSIDE the Santa ana plaza swap meet building.”
“Justin provided a great customer service experience, he was able to me navigate and understand my bill. He was clear, precise , and helped me with all my questions. Truly exceptional service.”
“I went in to trade in some phones and return one of the new phones received and I received the best customer support and treatment. Maria and Leo were so helpful, sweet and understanding throughout the entire transaction. I am so grateful they helped us!!”
“So all of them are very cordial & responsible but the Manager Miguel & Rosa extraordinary with their desire to help the people.....Best place in OC i think .Thank you Manager hope see you again next year .”
“I wanted to commend employee Klifton! ? It is seriously really hard to get good service these days! This guy was enthusiastic, helpful, energetic, passionate, and so very patient. He not only greeted every customer coming in, he greeted me by first name on multiple visits. He takes the time to make sure all your needs and questions are answered! This guy needs to be put in a managerial position!! Thank you for all your help, Klifton!! ?”
11:30AM - 7PM
423 S Brookhurst St Ste P, Anaheim
Mobile Phone Accessories
“Oscar was extremely helpful with fixing my MacBook Pro. I had got the screen fixed a year prior with a different company and they completely botched it and charged me a lot more than RoboMobile. I received text updates for pick-up and progress and I got it done for a great price!My laptop is basically brand new now and I wish I would have gone here sooner!! Great service, great prices, don't waste your time going anywhere else.Thanks again Oscar!Savannah”
“Quick and prompt appraisal of my device. I sold my S24 ultra and Watch 6 and received a fair price.
Also, the store in Santa Ana has a wide selection Apple Products and accessories. Will return for future purchases. The best place to sell your old and almost new devices.”
“William has helped us in every aspect and I honestly recommend that he should be training new employees in the future. Very professional and thorough and answered all question’s I had professionally and to where we all understood
Good job William!!! William is an asset to your company.”
“Jake at the beach and heil store is awesome. He won’t be there for long because some company owner getting new phones will snag him up. Good help is hard to find. Unless Att pays him more”
“Anais upgraded my phone today and had my new phone installed with all my apps and information in less than five minutes! Super happy with service. Drive from Huntington was worth it”
“AMAZING experience from start to finish!
The moment we walked in, we were warmly greeted and instantly felt welcomed. Every team member we interacted with was professional, knowledgeable, and genuinely eager to help. A huge shoutout to Semi (I hope I’m spelling that right!)—she was incredibly detailed, patient, and thorough, walking us through everything step by step.
After coming off a frustrating situation with Spectrum, this felt like night and day. The entire process was smooth, clear, and refreshingly efficient. All the promotions were honored without any hassle, and we walked away actually excited about our new service.
It took no more than 30 minutes, and everything was handled with care and precision. We truly felt taken care of, not just like another number. On top of that, our internet installation is already scheduled, and service has been excellent so far.
Couldn’t be happier—we left feeling relieved, confident, and a million times better.”
“Replaced, while I waited, the batteries in two of my Apple Tags and determined the issue with two others. I appreciate his patience in taking the time to explain to me the issues.”
“Thought I needed a new phone since it wasn't charging. Went to the Verizon store in Huntington Beach. Adrian the sales representative asked to exam the charger receptacle on phone. I said "OK, but I've tried it with multiple brand new charging blocks and cables without success". He plugged the phone into the charger located at the counter and the phone started charging ! I said "That's not possible!!!" Turns out that the low cost after market wall charge cables apparently do not exert the same about of pressure on the phone charger receptacle contacts as the higher end charging models sold in Verizon stores. Or the amount of gold on contacts is not enough to maintain a good circuit connection with a worn down phone receptacle ( The Samsung phone is over 6 years old. Hey, before you laugh, I'm 68 so give me a break LOL). The in store price for cable and wall charger block cost $39, which was expensive compared to the inexpensive 2 pack that cost $13 with free next day shipping on Amazon. Obviously there is a reason for the price difference: Manufacturing quality. Adrian could have easily not inserted counter charging cable all the way without me knowing and I would have no doubt bought a new phone. Adrianclearly demonstrated his honesty and integrity, which unfortunately is something you don't always experience from salespersons, especially if commissions or sales performance levels are involved. Even more so if the customer is a senior citizen. Adrian made my experience in a Verizon store, the best in over 20 years as a Verizon customer. Great job Adrian!”
“I had an amazing experience here at this store, Bianca and Rene are very helpful and made switching my lines from metro super easy, they gave me a great offer and were very friendly, i will definitely reccommend my family to switch over”
“I had some challenges with my phone and came to MY Verizon store Marcella assisted me. Per evaluation, I needed new phone. Marcella was efficient, knowledgeable, PATIENT, and kind. I also replaced my watch with health ap. I LOVE that, too.
Have been customer since I moved to Seal Beach in 2012. (Started when store was on other side of street). Have found representatives consistently helpful and kind. THANK YOU AGAIN, MARCELLA!!”
“Unlike the location in Santa Ana, I took my phone here and Poyan was super professional, he gave me a printed ticket that they have possession of my phone and time to pick up (unlike the Santa Ana location, I asked for one and the guy said no need and made me wait for 4+ hrs and then told me it won’t be done that day). 45mins later I picked up my phone and it works beautifully. Poyan is professional and friendly and gets the job done on time as he quoted it. I highly recommend this place. The facility is also nice and clean and they provide wifi in case you want to wait.”
“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“Vanna was amazing. I needed my phone to be replaced before work and she was calm and kind and took care of everything within a hour. Ty for the good care and customer service.”
“The manager in that location is the best and the most honest person that u ever can do business with.
Delivers excellent knowledge and excellent customer service.
Extremely knows what he's doing and a good problem solver.
If the company really care about their employees they should consider a raise for him and Recognition.
Manager Sam is more than a great guy!”
“It was my first time getting my phone screen repaired. I was so impressed with the prompt, friendly service I received. The phone was repaired on the same day! Thank you for your service. I'm recommending you to my friends and family!”
“Sal - the assistant manager, & Akasia- the sale rep were so helpful. I really appreciate the time and patience they provided me today in my in-store visit. Sal was awesome with breaking down my bill with my new changes that I made to my account and I am very thankful for the time he put in to setting up my new devices. I upgraded my plan (I was finally convinced to change from my grandfather plan to a more up to date plan) ? which turns out to save me more money! Super happy about that. If you're ever in Long Beach area & want someone to take their time reviewing your bill etc do not hesitate to visit this store location.”
“It’s the best place ever you got phones and discount and everything else is the best place ever. You should go here and you should sign up with Cricket. you’re not gonna regret it.”
“I had to get a new business line during a work trip and Claudio was fantastic! He was friendly and fast and I’d gladly come work with him again. Also one of the quickest store visits I’ve experienced. Well done!”
10AM - 6:30PM
2710 Alton Pkwy, Irvine
Mobile Phone Accessories
“Fantastic experience with Sam. My wife ran over her iPhone and cracked the case. I called him first and Sam said it would take 15 min and the price was about $120 service included. He warned me the screen would be slightly different in color than the original, and offered a higher model for a higher price. It’s an older phone so I said no. I dropped off the phone and shopped for about 13 min and came back and he was already done. That was about 6 months ago and the screen is still working great. My wife did notice the slight difference in color (I couldn’t tell but I’m sure if it was my phone I would), but she has no complaints. I had a great experience and would definitely come back if I ever needed more iPhone help.”
“They fixed our iPhone screen that went black and was not displaying anything. She even replaced the screen cover. The whole thing was inexpensive and fast. HIGHLY recommend this place.”
“Amazing customer service from Kassy. She has gone above and beyond. I came in with a happy broken phone and she manage to transfer all my info to the new phone. She has a great attitude. Definitely coming back”
“Honestly,I was on the line with cricket,whether I like it or not..
Then I met Jalissa.She is not only smart and kind.Extremely helpful,honest and patient.And her Spanish is point.
Jarritos y ceviche,yo soy en la casa de compas.”
“Just really wanted to say I adored the employees here. Though we obviously couldn't afford the speakers, they were patient with us and showed us everything. Even gave us a rec for short throw projector cabinets. Super sweet.”
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“Jamie was so helpful and kind. He’s very professional and had and continues to have my best interest in mind! I won’t go to any other Verizon in Orange County but here! Go in and ask for “Jamie” you will be extremely impressed!”