“Emma was so great. It was our first time ring shopping and she explained everything to us and how we could customize our ring if we wanted. She was really easy to work with and fun to talk to. I would recommend her for couples looking for someone knowledgeable and easy to talk to when ring shopping.”
“I had such a wonderful jewelry customization experience with La Vita Vital. I worked with Lupita on the design of a custom pinky ring, two drop earring settings, and the shortening of an existing bracelet. She was extremely professional and made sure to update me consistently throughout the process. Beyond that, she lent her keen eye for the aesthetic vision and was patient as I decided on what I wanted. The finished pieces are all stunning—hats off to the incredible team at La Vita Vital. Thank you for translating my vision so beautifully and for the incredible quality and artisanship displayed in these pieces. I look forward to working with your business again and highly recommend your company to anyone hoping to have custom-made jewelry.”
“I went in for a simple watch battery replacement, but Mike's friendliness, service and gift of conversation will have me going back to check out the cool coins, historical paper currency and other collectibles.”
“Cannot thank Troy and Cristina enough!!! Liberty Diamonds has exceptional customer service and talent. My ring turned out even BETTER than I had imagined and they were helpful every step of the way. We will absolutely be back and I would recommend Liberty Diamonds again and again! 10/10.”
“Mark, the owner, delivered a stunning engagement ring that exceeded all my expectations. My fiancé absolutely loved it! There was clearly an exceptional level of craftsmanship and attention to detail put into this ring that made working with them (instead of the mainstream dealers like Brilliant Earth) the right decision. I had a great experience working with Joseph Nelson Jewelry! Highly recommended!”
“I bought two wedding bands both the same ring just different withs. The r both quite heavy and very nice looking. They look great. My husband and i put our rings on and they fit great. Its been a little while now since we have had them and ive notice with both our job which r very hands on, they are not getting scratched up and not looking bad even tho i work with a lot of chemicals. They still look amazing. You should definitely buy from here. You wont regret it”
“Awesome service and excellent work! The owner was so sweet and courteous and my watches were fixed just like brand new by the time he promised. He was transparent upfront and told me that fixing one of the watches may not be worth the repair cost because of the value of the watch. I still went ahead with the repair because of sentimental value. I was very excited to pick up the watches when they were done. I will definitely be back!”
“I had a gold bracelet that I barely wore, so I decided to see what it was worth. I made an appointment with Pinnacle Jewelry Buyers, and the whole process was straightforward and professional. They tested the gold right in front of me, explained everything clearly, and offered me $1,900. I felt comfortable throughout the process and was happy with the experience. I’d definitely recommend them.”
“Harry is the best! I have been going to him for all my jewelry and watch needs over 25 years. And for my family’s jewelry needs as well.
Thank you Harry!”
“Alan did an excellent job repairing my necklace. He and his wife were both incredibly welcoming and friendly. You cannot beat their prices. The repair turned out perfect and I highly recommend them for any jewelry repair needs”
“I got the mini air hockey table for my boyfriend. It's really cute, and I'm excited to play. Though when I took it out of the box, it looked like there was some water damage on it. I was also a little upset when she charged me for a bag. Like what am I supposed to do, carry it in my arms?”
“Great place! Came in with a friend of mine; she needed her wedding ring cleaned and a battery replaced on her watch. They were very kind, warm welcoming, and provided great customer service! They have wonderful products, excellent quality! Highly recommend them!”
“I came to Gorjana to buy a Christmas gift for my MIL. I was warmly greeted by Genevieve, who showed me a few bracelets. After picking out the perfect one, I found a necklace for myself. Genevieve was friendly and made pleasant small talk while showing me several beautiful pieces and answering questions about prices. A couple weeks later, I came back to buy a bracelet for myself. I was immediately greeted by Genevieve again saying she remembered me and inquiring if I liked the necklace I had picked out on my previous trip. I was impressed that she remembered me and my purchase. Although the store was busy, Genevieve gave me her undivided attention, was warm and funny, but not pushy. She happily showed me 6 different bracelets and gave me time to pick what I wanted. I had to special order a smaller size and she quickly helped me to do that. The bracelet arrived about 2 days later, beautifully wrapped and perfect. Not only am I impressed with Gorjana’s fine jewelry line, but also Genevieve’s superior customer service. Thank you for making my shopping experience so pleasant, Genevieve and Gorjana.”
“⭐⭐⭐⭐⭐
I had the absolute best experience getting my piercings done at Claire’s in the Irvine Spectrum, thanks to Maddy! From the moment we walked in, she was incredibly friendly, knowledgeable, and professional. She took the time to explain the entire piercing process, answered all of our questions, and made us feel completely comfortable and confident.
Maddy was extremely patient and detail-oriented, ensuring everything was perfectly marked and positioned before the piercing.
She also helped us take advantage of some great promotions and discounts, which made the experience even better.
Thank you, Maddy, for making this such a memorable experience!”
“If you're a girl, Fashionphile is a dream come true! They have a huge selection of basically new purses from all the top brands at great prices, and the staff is super helpful. The quality and variety for women are unbeatable. My only issue is that there's barely any variety for men--just a couple of wallets. But for the ladies, this place is perfect! Five stars!”
“Yesterday I decided to do a little shopping before the rains would keep me from going outdoor shopping. I saw an awesome skirt in the window @ Cotton On . I tried on size 2 . I wanted to wear it lower almost at my hips . Carlos came to my rescue. He was able to take the size I needed off the mannequin. While I went to go try that size on , Carlos put a different size on the mannequin. Unfortunately the second skirt I tried on was the right size but when I asked if it would shrink when I washed . Carlos said very possibly it would. Once again poor Carlos had to take off another skirt again off the mannequin. Luckily for me Carlos so do patient with me . I was able to purchase the size skirt i needed. I felt bad that Carlos had to do so much for me . I felt it was important to know that Carlos went above and beyond for me . I feel like he would do this for all his customers. It's all about making his customers happy so they can keep coming back . Fernando was also very helpful. He took ge time to sign me up for the rewards program. Thank you Fernando. Carlos I can't thank you enough for your service!”
“5 stars for the establishment and the manager Sara for being so kind and helpful. However, I want to make a comment in regards Wendy Montebellos comment as I was taken aback by her review. I was here during the incident and Wendy had attitude towards the workers. She was never denied service and they were friendly towards her the whole time even as they were closing. After the altercation, we felt so terrible for the way they were treated and I hope that Wendys review does not affect the reputation of the Cotton ON at Irvine Spectrum.”
“I had such a wonderful experience getting my ears pierced on July 4th thanks to Rogia and Jesica! Even though it was a holiday and my friend and I came in right before closing, they never made us feel rushed. They took the time to thoroughly explain the piercing process, helped us choose the right earrings, and went over all the aftercare instructions to make sure we felt comfortable and informed.
While we were there, another customer came in shortly before closing asking for piercings for herself and her daughter. Since Rogia and Jesica were already helping the two of us and were at the end of their business hours, they politely explained that they would need to come back the next day. Unfortunately, the customer became hostile and even threatened to complain to the manager about being turned away.
Despite the situation, Rogia and Jesica remained calm, professional, and respectful the entire time. They handled the interaction with so much patience and grace, then even apologized to my friend and me afterward for the disturbance—even though they had done absolutely nothing wrong.
Customer service isn’t just about saying yes to everyone; it’s about treating people with respect while maintaining professionalism, and these two exemplified that perfectly. Thank you both for making our first experience so enjoyable. I highly recommend them to anyone looking to get pierced!”
“Outstanding service! John was absolutely amazing, patient, knowledgeable, and truly took the time to help me find exactly what I was looking for. The store’s prices are great, good discounts , and the quality of the jewelry is amazing. His attention to detail and genuine care made the whole experience enjoyable and stress-free. I highly recommend asking for John if you’re shopping here, you won’t be disappointed!”