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“I had an amazing experience today at this branch. I came in looking to apply for a car loan and was helped by DiAnne Burnett, She was so kind and really helped me understand the process! Customer service was a 10/10”
“I’ve had the same teller twice within the span of 6 months I believe his name was Richard , rude both times .
Made me feel like I was being judged or he was just in a bad mood. He is the reason I go out of my way to drive to the other side of Riverside .
Extremely sassy and genuinely seemed annoyed to be there . All bald heavier set male.
Even simple questions you get an eyebrow raise and a smart response . Ridiculous”
“I am delighted to share my wonderful experience with the exceptional bankers at Pacific Premier bank with Debbie Villalobos. They have consistently provided me with top-notch financial services, making them my go-to institution for all my banking needs.”
“I'll shout it out forever this branch is absolutely great everyone at Provident Bank Canyon Crest area is Amazing so personable and helpful in anything they can do they truly go out their way to help thank you so much Tonrie and Merlin”
“This branch of this credit union is amazing!
Customer oriented, friendly and smiling from the front desk and throughout. Efficient, responsive and offers a variety of services. Credit Unions ROCK AND this one is the best of the best.”
“I had the great experience at Rialto Branch today! Sophia assisted me with Bill Pay and helped me set up all of the accounts online. She is always so helpful with anything I need. She is the best, kind and caring!!!!!!I always look for her when I visit the branch. Best rated customer service and recommend this credit union 100%.”
“I always have found the customer service to be exceptional while having illness and issues with my unemployment benefit payments they were always at the ready to assist with problem solving. It's refreshing to have the staff take a personal interest in you, while other institutions might have just dismissed me.
Thank you provident for your personalized touch!”
“I love the Rialto Branch!!!! Santita is my absolute favorite!!!! Her warm, fun spirit makes it such a joy to come in for my banking needs!!!! Sometimes I even come in to see her instead of just going to the ATM!!! her friendly smile and laugh definitely brightens up your day!!!!!”
“My used car buying experience with Altura Credit Union
I applied for a loan, got approved. They tell me the can give me .5% off if I have direct deposit and another .25 if I use their auto expert to buy a car. I use the auto expert because why not it’s free and I get a slightly lower rate.
That same day Priscilla got me approved I get a call from the best auto expert ever, Marina, to ask what I’m looking for and price range. I tell her my needs: Korean or Japanese SUV with 3 row seating. 2019-2024, under 100k miles. My wants: Hybrid, no base model, dark color paint. She says ok she’ll give me call when she finds something for me to look over.
1 week later she’s asking if I am interested in a dark blue 2021 Sorento Hybrid EX. She sends me the carfax: 1 previous owner, all maintenance and oil changes done at the dealer, Certified Pre-Owned. I say sure why not, next day it’s delivered to my front door, I sign some paperwork with the guy from the dealer in my kitchen. I tell him where the closest restaurant is so he can wait for his ride that’s 2 hours away. I drive away in my gorgeous new ride.
The only bummer is I don’t get to pay $400 for nitrogen filled tires, and hundreds more for paint protection VIN etching and the overall haggling experience that is the American used car buying experience… oh well. Still 10/10 experience. Wonderful people.”
“Best fraud protection I have had with any bank. They are super helpful and professional and friendly, in Every branch that they have in Riverside CA. I would recommend them as the best Bank.”
“The employees know you by name and they are so helpful and friendly. Thank you Casey and Moses for always taking care of my banking needs and chatting with me. You always make my day!”
“Estephania always gives me great service and helps me out so I can get out fast and continue with my day :) I really appreciate her and hope to see her every time I come to this location :)”
“The acknowledgement of your presence when you walk in is the best. Everyone is always willing to help you. I've been with Wescom for 37 yrs. I will always come to Wescom for my banking, they are family.”
9AM - 1PM
3600 Tyler St, Riverside
Banks
“Lost my bank card on a night out, Brianna made my experience at this PNC location 10 times better and made sure I was able to leave with a new debit card with no hassle. Give that woman a raise!!! Thank you ?”
“I went through another commercial Bank. They never got back to me about significant questions that I needed answered. There was a lady waiting in that bank and she talked to me about another bank. She said go to Pacific Premier Bank. They are very good for business and they will expedite your account opening. She was not kidding. They were all business... courteous and professional. Kelly and Wendy really got me going on opening the account and all the information I needed. I was well treated and well taken care of. I would highly recommend this bank to anybody who's starting a business or is in business now. What a blessing it was to randomly run into that lady who recommended this bank. I am looking forward to everything this bank has to offer my business.. Thank you Pacific Premier Bank for being there for me.”
“Bashar and Carlos were so helpful during our auto loan experience! Very informative and made the process very simple and less nerve racking. I appreciate the service they provided”
“My first car auto loan here and I’m so thankful for the owner she was very kind and helpful toward my situation. She went out of her way and helped me from beginning to end with my billion questions. I will always be grateful for all the ladies working there it felt like family🙏 definitely recommend this place”
“Very satisfied with CFCU, very good experience I've been a customer since 2018 and never had any problems, they're great at protecting my account with any unknown or weird activities, and making sure if I'm the one making certain purchases, my son has an account and my daughter will have one soon, very much recommended.”
“This is a review for the Underwriting department for CUDL. They are very efficient and fast and always answer the phone even after hours. Great doing business with Altura CU.”
“Friendly and polite. The whole staff is is Awesome I recommend this branch to any and all chase members I'd give you 6 stras but I can't. Greselda is very Great at her job and Dulce the manager is a great asset”
“I had not been able to get into my online account for a month because of a system error. After numerous phone calls trying to resolve the issue online, I was finally directed to recreate my profile at the bank. Simone Fink, the Branch Service Ops Manager, walked me through every step of the process making sure everything worked, even the mobile app, before I left the bank. She even told me about checking account perks I didn't know I had. The customer service at this branch is excellent and the location convenient.”
9AM - 2PM
6365 Valley Springs Pkwy, Riverside
Banks
“Shout out to Efren & Michael they both have excellent customer service. Thank you to all our MILITARY members for all they do to protect us too. Many Blessings!
☺️❤️??”
“My experience was very good
Thank you Mrs Stephanie I believe she's the manager.
She was very nice, great customer service.
My situation got fixed with great atención.
Thank you again.
I give 5 ? stars ?”
“Absolutely exceptional, friendly, down to earth and realistic service! Coming from Wells Fargo who was constantly spoken down to and mistreated at every turn - Arrowhead has been crystal clear and extremely patient and empatheticwith the entire process of transferring. Like a breath of fresh air or a weight off my shoulders. Working with Arrowhead is a relief, I couldn't have gone with a better choice.”
“Chelsea Bornt is the reason I will continue coming back to this branch!! She has amazing customer service and is pleasure to speak with, she’s very professional, polite and punctual. You can tell she actually enjoys her job! People like Chelsea make a difference in not only the branch but in the days of the customers they service. I hope she gets the recognition she deserves!”
9AM - 2PM
6365 Valley Springs Pkwy, Riverside
Banks
“I went to Navy Federal in Riverside yesterday for the first time, to become members and open a new account with my daughter. Leana took care of everything, was so pleasant and helpful. Wish I'd know about Navy Federal years ago!”
“The best bank I've ever been a member of. Not only do they offer the best customer service but they do not nickel and dime you with fees. They're friendly and fair. Go see Daniel, you'll be happy you did.”
“I visited here earlier this afternoon, to handle an issue. "Dean" assisted me, and got the issue resolved in lightning speed. I wasn't in there for 7 minutes. Everyone here's VERY nice, and down-to-earth. I wish Citibank would follow this example. Yeah, Right!!!!!!! Thanks Again, Dean!!!!!!!!!!”
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“Very nice family oriented place to go and do your banking. For them to remember me by name and asking how my home projects are going means a lot. I hear them greet other customers by name and that is what hits home to me; other banks I've gone to don't greet and do not follow up (it's more like they want to sell you a product). I don't mind the drive as I love this Bank ?”