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“Aaron is a courteous professional that did not give up to get me satisfied even when the system was down. He is all in for the client and well knowledgeable on ATT services and special offers. He is a 10/10, and the office is clean and spacious with all personnel attentive and client focused. Great experience. Congrats ATT Mira Mesa”
“Let me just say that this man is so honest and willing to help! You will never find a more decent person to help you with your phone. I was just lucky enough to have him referred to me. Please give your business to Chris he’s absolutely amazing. In a world where it’s hard to find decent and honest people!!!!!”
10AM - 7PM
8155 Mira Mesa Blvd #8, San Diego
Mobile Phones
“You have an assistant manager named Saory working at your Mira Mesa location who I can't praise high enough. Professional, knowledgeable, and thorough to the point that I had to call attention to her. When it comes time to hand out raises, please see to it that her name tops the list. She’s earned it!”
“Shamaya at AT&T was great! Helped immediately, knowledgeable about the products needed and even offered to install the products! (Which she did, 10 times better than I would). She is an asset to the AT&T team!”
“Had two old cell phones and looked up where to sell them. PCS connection came up and I read the reviews. Seemed like a good honest place, and indeed they proved it. R8ght whem I called to ask if they boufht used phones the man told me they do but I'd probably get a better price on offerup, etc. I just wanted to be rid of my old phones and so I brought them in. After looking over my phones, he told me they were so old that he could only give me ten bucks and so I told him to just give me $5. I'm not starving and I was heartened by one of his reviews where a lady complimented them on being helpful and patient and generous. And now I know where to go for cell phone repairs and maybe I'll go here first when I need a new phone.”
“Jayden is very knowledgeable and very kind. Always happy to help with whatever task that is challenging and if he can not solve it at that moment he will surely solve it and let us know that day. He is a delight and I will drive the distance just for Jayden to be the one to help with all my AT&T needs! He is the best and hopefully he will continue to be part of the AT&T family!”
“I recently visited the AT&T store at the Del Mar location and had a great experience. Yesenia was incredibly knowledgeable, patient, and helpful with all the questions I had. She made the entire process smooth and stress-free. Excellent customer service—thank you, Yesenia!”
“JTI Wireless is fastest IPHONE repair in San Diego ny area as it was repaired in front of me in 20 min !! after 1 month i went back again for unlock iphone 4 and it happens in 24 hrs where other fox taking 7 days !!”
“Walked in as a dissatisfied 17-yr AT&T loyal customer/military veteran who has used their service and products across many continents and decided it was time ELEVATE my signal and service. Eder as well as his manager made it extremely easy. You may have to wait a little, but their service was well worth it. ✅??”
10AM - 7PM
904 Pearl St, La Jolla
Mobile Phones
“This review is not for Verizon itself but for Marissa who works on Sundays. She is AMAZING. Not only was she efficiently handling a lot of customers at the same time since she was the only one working, but she was incredible when a medical emergency took place in the store. Truly a godsend.”
“The staff today was amazing. Upgrading my phone use to take hours, but at this location we knocked it out way under 30 minutes, thank you to this amazing staff and wonderful manager checking in all the guests under such a crazy rush! You guys rock!!”
“Very helpful staff in selecting a new phone and transitioning from my old phone. Angiaria (not sure that is the right spelling) is a star. She even transitioned my stickers for me! Overall a much better experience than I anticipated. I reccomend this Verizon store on Valley Centre Drive next to Vons in Carmel Valley.”
“Came in for an extra charger and Sandy (from this day forward known as SUPER SANDY!) saved me so much time and trouble! A very helpful store with great people! Def recommend coming here! See Sandy for sure!!!!”
“The staff was super patient with me and made sure to resolve my issue of finding a return, even stayed on with customer service for an hour and guided me through what to say/ ask for. Thank you both for being so patient and friendly!”
“I swing by to update my sim card i was assisted by Mr Joseph it was quick and simple with a great customer attitude and was not expected he exceeds beyond customer service expectation”
“I called about home internet. The woman working there rememberd me from a phone conversation from the day before. When I walked in she had the equipment at hand, and got me out the door within 10 minutes! What a pro! I will never regret switching my mobile, and internet service to metro. So much cheaper than Verizon, or At&t for the same exact thing. It doesn't hurt that she has a beautiful smile either. Just saying.”
“Royan was a champ for helping us out about a week ago. We wanted to switch over to Spectrum Mobile from T-Mobile because of the great prices so we headed to our local Spectrum at about 1pm. We planned on adding 3 lines and also wanted to upgrade a phone.
Unfortunately, we had a 3 hour sidequest because T-Mobile was a nightmare to leave. We needed a TMobile transfer pin so we were told to contact them by phone. The TMobile phone customer service said we needed to go in store. When we got to the store, they said we needed to call customer service. ANYWAY, we finally got the pin we needed and headed back to Spectrum at about 4pm.
The Spectrum guys were swamped because they were short-staffed by two guys. This also happened to be a day where they had a few complicated customer service issues to deal with prior to helping us again. So, when Royan began helping us with our final transitions, we of course, were no exception to complicated issues. One of our phones was so ancient that it wouldn't adhere to simple transfer protocols (ESim activation). We ended up upgrading that phone and succesfully porting everything over. Royan also had to upgrade another phone and then activate the other two lines. All told, we didn't leave the store until 30 minutes PAST CLOSING.
The entire time, Royan was upbeat while also being apologetic for all the issues. He remained patient and dilligent throughout the process and he finally got us everything we requested. While it wasn't an ideal amount of time to spend in the store, the experience was well-done because he worked until everything was completed and IT WAS DONE RIGHT. I had no issues with the lines, data transfers or the billing. Special props to Royan because he worked from open to way past closing and he did it with a great attitude the entire time. I know Spectrum customer service can get a bad rap for the extended wait times and slow service but please remember to factor in difficulty and quality of service received. Thanks Spectrum Carmel Mountain!”
“I had a young man by the name of Javier help me earlier. He explained possibles prices, tips for phones I may like, he even tried to call other stores for me so I wouldn't be driving all over the place. He was genuine and did what he could to help me figure out what phones I wanted.”
“I rented for 9 days and the cost is just $110 plus tax without pre-paid airtime charge.
The other satellite phone rental company usually charge about $100 pre-paid airtime (about 50 minutes) charge which I don't need because it is just for emergency.”
“? Afternoon, this agent, is the greatest he was able to find me the right cellular phone i truly appreciate it..... thanks ! for your services and enjoy the day”
“While checking on my data and service plans in store at UTC mall in San Diego, Charelswas very helpful and efficient in assisting and answering my questions… he deserves a high praise from his supervisor for this!!
Yay Charels.”
“My husband Michael and I have been loyal Verizon customers for 15 years, but after dealing with recurring poor customer service and constant technical issues, we were seriously considering leaving. We've spent countless hours on the phone with customer service, but nothing ever seemed to improve. That all changed when we visited the Clairemont Verizon location off Genesee.
From the moment we walked in, Val completely turned our experience around. With over 10 years of experience with Verizon, her expertise and professionalism were immediately evident. She was not only knowledgeable but also incredibly friendly and made us feel truly valued as customers. Val seamlessly addressed all of our concerns, resolved our issues, and even went above and beyond by ensuring technical support followed up with us the next day.
Thanks to Val’s exceptional service, we decided to stay with Verizon, upgrade our phones and plans, and feel confident that we now have someone who genuinely cares about our satisfaction. This was hands down the best Verizon experience we’ve had in years, and we can’t thank Val enough for making us feel heard and taken care of.
Thank you Val! Overall a great location and staff! I know the stellar service we received will continue with the rest of the staff as Val sets a new standard for customer care.”
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“Joel was EXCELLENT!! A plus. Verizon is very luckily to have such a caring employee. The best help I have received in years. Please thank him for me and express my appreciation. Joey Willard”