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10AM - 4PM
3559 Mount Diablo Blvd, Lafayette
Mailbox Centers
“Love this UPS location. Neil and Everett go out of their way to help me with my family’s shipping needs and make the process easy. We appreciate their contribution to the community.”
“I recently visited the UPS Store for shipping and scanning services, and I couldn't be more pleased with the experience. Avril and Jason were the staff members who assisted me, and they were both incredibly helpful and knowledgeable. Despite the store being quite busy, Avril efficiently completed my large order without compromising on quality. I requested a large number of pages to be scanned and sent to my email, and it was done so quickly and accurately.
The shipping process was smooth and hassle-free. Avril and Jason handled everything with ease and a smile. The store was well-organized, and it was clear that customer satisfaction is a top priority here.
If you need professional scanning or shipping services, I highly recommend this UPS Store. Avril and Jason's excellent service and efficiency make them a standout choice!”
“This would be the type of place I would stop by just to say hi. I absolutely loved the customer service. Ravi is very kind and always with a big smile. He is more than willing to help. Natalie is also very nice. She helped me rent my uhaul and was very professional. It's definitely worth using this place as your go-to shipping annex.”
“The loveliest people own and run this store. They're always so nice and super helpful. Props to Amanda and Dinesh for building a solid business within the community.”
“Jessica is such a helpful and sweet associate! I’ve always had the worst experience at the local USPS but this place tops it by far! Jessica quickly helped me package and mail five different items to 5 different addresses in no time. Plus, she was super thankful for me choosing their store.”
“The person that helped me (forgot their name but their employee # is 327966) was fantastic. Very patient as I considered all my options, helped me understand the pro/cons, gave me a heads up on what to expect since it is being shipped held at another ups store. They saved me money, time and a lot of potential confusion.”
8:30AM - 4:30PM
4425 Treat Blvd, Concord
Mailbox Centers
“I have been using this UPS store for a long time and with all my Amazon returns and so forth. Have used them a lot. They are always very friendly and helpful and overall just great customer service!!!”
“Intelligent Office is an amazing option for all business types. The Management (Sierra Van Derkamp) is very hands on. The offices are beautiful, conference rooms ideal and the public areas (lobby, restrooms & coffee area) immaculate. Free parking is a definite perk. This is a perfect alternative to a home office!! We just had our holiday party there and everyone loved the location and ambiance!”
“Customer service is amazing here! Big shout out to Ben, the manager! You can tell the moment you walk in that there is a good work environment as the staff are super helpful and always in a good mood! Any time I have an issue, the team members go the extra mile to help me out which I really appreciate! :)”
“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”
“I am partially blind. I needed help making copies . A young man named Christian was exceptionally kind & went above and beyond to make sure I was totally taken care of to my satisfaction.
He was such a God given blessing I can see why his name is CHRISTIAN! Blessings to you!”
“I have been coming here for years and everyone who has helped has always been super friendly. A few weeks ago though, Nick truly went above and beyond. I showed up with a dozen packages right when they were about to close. The register and lights were already off and he was walking out the door. He offered to stay, but once I told him how many packages I had and that I still needed to handwrite the addresses, he thought of a solution where he could lock up and close the interior gate, but have me leave my packages in the PO box lobby and the shut the lobby door when I was done. I'm pretty sure USPS, Fedex, and UPS wouldn't have been able to provide a win/win solution like that. I'm so glad to have this service in the neighborhood!”
“I love the efficiency of this DHL outlet. After researching several locations wherein I could trust my family's precious documents to send out overseas, THIS place consistently answered the phones for questions BY the owner himself AND it felt safe that he has had an ongoing relationship with DHL for 20+ years! Other DHL outlets closer to where I live never answered their phones or had questionable dependability. In the middle of a busy work day, it was worth it driving the extra few miles.”
“GO HERE. NOT OFFICE MAX OR UPS. They have what nobody else in Alameda has-- excellent shipping materials. They will pack up any object you need to ship right there at the counter. They have packing peanuts, bubble wrap and boxes of any size, and you will save a ton of money buying mailing materials here.
Actually, neither OfficeMax nor UPS even had the size box I needed. It was just a small box for mailing a tablet.
UPS tried to sell me this expensive mailer for laptops, whereas Mail Boxes Plus just packed it up with their materials, very neatly and securely-- for way less! Go to Mail Boxes Plus to box your items, and you can mail it right there. I had a QR Code to use at the post office, but the supplies the post office has are limited and way more expensive, so I would go here first.”
“Having a Stable, Valid address to keep important documents, personal space for possible letters from family or friends who want to reach out has Been INSTRUMENTAL in How I am able to every day Be Forward in my Goals to be Healthy, Mentally, Spiritually and Physically,
The staff at my Specific Location from Day 1, been compassionate, kind , supportive and nothing but good to me . I have chosen concord as home , I am a Bay Area Oakland , Alameda woman who has found The Area of Pleasant Hill , ( concord , Walnut Creek , Martinez ) a special place to want to call home . Life is challenging for all of us and UPS Store at 52 Golf Club RD continues to support me in all my goals .”
10AM - 3:30PM
1480 Moraga Rd Suite C, Moraga
Mailbox Centers
“I wish I'd gotten his name one of these times, but there is a guy who works here who is so nice, smart, and helpful that when I need to ship something, I will literally only go to this UPS location. He makes the process painless, while every other place (ie Lafayette UPS and post office) makes it a huge hassle.”
“Four stars for being gracious. Minus one star for the name Postal Plus because they do not take postal packages. Color me surprised. I will think of them as Minus Postal.”
“Greetings from Mountain Valley ConsultantsHakim is the Robinhood of The Community! He shares the 54 ways to Legally Deduct on Taxes.Clients appreciate the family environment yet professional business practices”
“I called the phone number re picking up packages mailed US Mail and should have said US Mail instead of USPS. You can't actually pick up a package here if it is mailed US Mail and you aren't paying $176 for a small mailbox for 3 months. The people here are nice and patient the customers can be rude and demanding and complain about pricing like I'm doing but at least I appreciate them.
You could have got your free 20 pages to print out at the Piedmont library by walking 2 blocks up the street.
Santos Candelario
$5 just to print 3 pages but the person that helped me was helpful”
“Amazing experience at this store! My daughter needed passport photos, a notary, and copies and it was a perfect one stop shop! They even let me email an additional doc to her on the spot when needed!!! I am grateful for their kindness and incredible customer service!”
“While this post office is somewhat hard to find (next to Alley &Vine) once I was able to do so I was greeted by a very friendly US post office person. Miranda was super knowledgeable, friendly, and made my eBay return a breeze. I highly recommend this location.”
“My experience was great at this location. I had multiple Amazon returns and the ladies working helped me send them out with ease! I highly recommend this friendly place.”
7AM - 11:45PM
4424 Treat Blvd, Concord
Mailbox Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
“I had a bunch of packages to drop off, I thought it was going to be a hassle but the dude working there was chill, I was chill, and everything got sorted and done in no time at all.”
“Love this place! Incredible staff and thoughtful and caring service. I only come here from now on - for best rates, best overall service, and great interaction. We always leave with a smile on our faces, and feel that this is how businesses should be run! The owner is personable, and we are 150% satisfied with this mailing experience, and will definitely be back!”
10AM - 3:30PM
1555 Botelho Dr, Walnut Creek
Mailbox Centers
“The guy who does the notary’s here was very helpful and courteous. I really appreciate how customers are treated here. Wish I could say the same about the store in Lafayette.”
“My spouse and I had three packages to be mailed. We had the pleasure of being exceptionally well-treated by Deana. She was friendly, helpful, and thorough while wrapping, packing, and posting my items. Who knew a trip to UPS could be fun? Deana is a wonderful example of how a smile can be priceless and free at once. Thanks!”
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“I hate shipping DHL items, it’s never convenient. Well I might be taking that back if all shipping experiences are as lovely as going to the Lafayette Pack and Ship!! I had a label and a package and assumed I’d need to buy packing tape and probably even be charged for the scissors used to trim down the label like other stores. Not so! Very pleasant experience with this shop, and appreciated the detailed explanation from the gentleman who helped me with my DHL return. Great experience!”