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“I don’t know why this PO got average rate but my experience here was very positive. The front desk attendants are friendly and helpful, especially Ms. Van. I definitely will come back here every time I need to post mails or packages. Keep it up your great jobs! Thank you.”
“Always a pleasant experience visiting this USPS location. Staff if very friendly & knowledgeable. I've never had to wait a long time to get my work done.”
“These postal workers take so much abuse from customers, but they always help people to the best of their ability! Every time I've had some complicated question or didn't know how to mail something, they've helped me out. I come to this location for all my USPS needs.”
“Ample parking and short line on a weekday afternoon. The staff is very friendly and super helpful. Best customer service I've ever experienced in USPS offices.”
2 - 5PM 9AM - 1PM
160 J St, Fremont
Post Offices
“Great service, convenient location I'm glad was not closed, though one time a package was not picked up from here (to be shipped) on the same day even though I dropped it off before the cutoff time. That was years ago and it's only happened once out of multiple times, so I think it's alright.”
“I made my first international shipment of merchandise on this USPS. I was attended by the employee Vinh! He was very friendly and helpful and helped me a lot with shipping, excellent service!????????”
“Paramjit Very patient and very kind, like everything I see in the other collaborators of this company, and best of all, they are very smiling and love their work.”
“The lady was very polite and helpful. I have never sent a package before and needed to do this for lawyers. It worked out well. She helped ensure that all the details were correct and she is very courteous.”
8:30AM - 5PM
545 Meridian Ave Suite D, San Jose
Post Offices
“Indian lady at this location was super nice & helpful. Everyone seemed very nice, though it was closing time. It looked like they all work as a team, and help eachother out to help the customers in line pretty fast”
“This place is always quick and efficient. They know what they're talking about and they are polite and informative. The line went from 6 people in front of me to me in a matter of about 3 minutes. And that's with questions being asked and answered. I love this post office and the people who work here.”
“The people that work here can be brusque but they're always very capable and know exactly what you need. Efficiency is just what I want from the post office.”
“The ladies at this establishment are so sweet and recommend better packaging for cheaper pricing ! I always go for my shipping needs i have family across country !”
9AM - 1PM 2 - 4PM
200 S Third St, San Jose
Post Offices
“A small convenient post office if you're a student, the man behind the counter is always very nice and helpful. It seems they only have one person staffed here, but if you need to drop something off quick or pick up stamps it's a great spot.”
“I mistakenly went to the wrong USPS. The staff was friendly and helpful in telling me which postal office location was for my address. Thank you so much for your hard work postal workers!”
“I never thought in my life I’d review a USPS to give it 5 stars… im not sure if this this is a California difference which is different than the northeast but this USPS was the best experience I’ve ever had! From the efficiency of how fast the line moved to the beyond amazing employee Gerald who walked me step by step to do my eBay return, everything was amazing! I will be back if I ever need anything shipping related even though there are closer options to where I am in SJ!”
9AM - 6:30PM
2358 Senter Rd, San Jose
Post Offices
“Good for pkg drop off. This is NOT a postal service office-it’s a post “office” which is different than United Postal Service* (USPS). So if you already have it packaged, and labeled correctly, it’s a good drop off location especially because they’re open late most days. Later than USPS”
“Passport appointment was smooth and quick when our turn was called because we came prepared with all the documents and photo. The person before us however was completely unprepared and took longer than us because they needed to take a photo, make photocopies of documents, and write the check when all of that could’ve been done beforehand.”
“My package said delivered but I didn’t receive it so I filled out an online form from usps site. My local post office investigated and called me within 1-2 days. Turns out the address was not to me. Seller’s mistake or on purpose? But thank you post office for looking into it.”
“Angel Harry at USPS - Total Lifesaver!
What I Expected:
Walked in dreading the usual passport nightmare - appointments booked out 6 weeks, tons of paperwork, multiple trips. You know the drill.
What Actually Happened
Angel Harry sees me looking lost and asks what I need. When I say “passport appointment,” he goes “We can do it right now - it’s pretty quiet today.” Wait, what? This never happens.
The Plot Twist
Rush home, grab documents, realize I’m missing one thing. I’m thinking great, another trip. But Angel just says “Can you call someone at home for that info?” Problem solved in 2 minutes.
The Result
My wife and I were honestly shocked. Went from dreading months of bureaucratic hell to walking out with our baby’s passport application done. Same day. Zero drama.
Bottom Line
I don’t usually write reviews that much but this guy made what’s normally a huge pain so easy. He actually cares about helping people instead of just going through the motions. If Angel’s working when you go, you’re golden.
Seriously made my whole week!”
“I found my experience here nothing less than 110% given to solve the problems I was experiencing. They even tracked down a package that was marked 'return to sender ' for me in a matter of 16 hours and had it waiting for me at 9am. A great group of people doing their job top notch ! Thank you again !!”
1 - 4PM 9AM - 12PM
1525 Gold St, Alviso
Post Offices
“The ideal location to schedule early passport appointments is the small post office. There is ample parking within the gated complex, which is located on Gold Street immediately after the bridge. The most kind and compassionate person I have ever met is this young man who is shown here holding baby N. Your appointment needs to be scheduled here!”
“The postal service worker called me because he was holding some mail for me because I moved. He was very polite. I am thankful he took the time in his busy squedule to call me a second time.”
“The supervisor went above and beyond to help locate my package on a Saturday even after the post office was closed turns out I put the wrong unit # on my package. It helps when u have a tracking # thank you to the carrier who went back to the location to get my package I know it was a hot day and you guys work extremely hard.”
“We visited this facility for our child’s passport. It was super quick and easy.
Pro tips:
1. *Do not* visit without an appointment.
2. Carry all documents with you to make the process quick & easy.
3. Document list: DS-11 original filled (do not sign), birth certificate original + photo copy, both parents passport + photocopy, child photo, carry a check for application fee payment (credit/debit card works too) & finally a credit/debit card for usps acceptance fee payment.
4. Regarding child photo, prefer to take it at home (using your phone) on a white sheet and then get it printed at Staples/etc.”
“I’d definitely have given more stars to this location Ms. Wanda went above and beyond to look for my package and she did even call me when she found out the shipment we need more people like her I really like the service at this location”
“A beautiful bit of San Jose history, this Post Office was built by the Franklin D. Roosevelt administration in 1933! Walking inside is like stepping back in time. All of the old teller windows along the one side that are now unused but still intact are a crazy sight to see here in the middle of Silicon Valley. I also found it to be quite a pleasant experience from the service point of view. The gentleman working the window was quick, efficient and very friendly. I work close by so this is my new postal office for mailing packages! They have all of the usual postal supplies that you might expect to find in the post office like the pack and ship boxes for first class shipping. Lots of supplies. Even if I have to wait, that just gives me more time to enjoy the building I'm standing in. As for parking, I had no problem finding a spot along the street. A quarter will buy you 9 minutes of time. That was more than enough for me to do what I needed to do and take all the photos! The only negative I would have to give is the location is directly across the street from St. James Park which is a place where a lot of our unhoused population spends time. Not generally a problem but just be aware.”
9AM - 5PM
4260 Business Center Dr, Fremont
Post Offices
“I went to retrieve mail that required a signature when they couldn’t deliver at home.
When you pull into the lot it’s hard to locate where to go, and the signage is poor at best.
But once you figure it out the postal employee was courteous and got the job done very quickly.
I added directions in the photos/videos for your convenience.”
8:30AM - 4:30PM
4601 Lafayette St, Santa Clara
Post Offices
“Their employee Sukhvir is very patient and helpful! I had a lot of things to mail for a complex visa application process, but she guided me through the whole process! Kudos to her!”
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“My apartment's mailbox was broken and my package was stolen so I filed a complaint on their website and notified them of the broken mailbox. They contacted me the next business day and told me that they would get it fixed soon. And they did. I appreciate their attention and prompt response.”