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“I had a great experience at the Xfinity store. The service was smooth and efficient—I just stopped by, picked up my router, and the whole process was quick and easy.
Once I got home, I simply plugged it in and everything worked instantly—no hassle at all! Really appreciated how straightforward they made the whole experience. Definitely recommend their service.”
“SAIL internet customer service and the high quality of their internet connectivity is by far more superior than any of the other better known and larger providers.I am happy to recommend the SAIL internet team to all of prospective customers with the highest compliments.”
“Martin was amazing! He helped us successfully resolve a carrier transfer issue that several other Verizon stores couldn’t handle. He was patient, knowledgeable, and took the time to make sure everything was done correctly. We really appreciate all of his help. Highly recommend working with Martin!”
“I came in to upgrade my phone. I was helped by Jose who provided excellent customer service. He answered all my questions, explained the entire breakdown of my total and made the whole process as smooth and hassle free as I could have hoped for. I will be sure to make this my go to location. Thanks again!”
“Gabriel was soooo friendly, amazing services, got me a great number and we’re sorry for letting you get off late 😂🫶🏻”
“Maribel is the best here great customer service every time I go in always leave a happy customer every time I need an upgrade or accessories..... thanks maribel you rock !!!!”
Open 24 hours
100 Mathilda Pl #600, Sunnyvale
Internet Service Providers
“Customer service at this Verizon store was excellent! I had a lot of questions and Ezequiel took the time to answer them, never seeming impatient even when I asked the same thing more than once. He helped me understand the international plan options and found a solution that saves us money. Super polite and professional!”
“Thank you Jocelyn for helping me transfer from AT&T to Verizon. She went out of her way to help me get the transfer completed and welcome me to be a new Verizon member! Customer service gold standard!”
“Just wanted to give a shoutout to customer service rep Rehana who helped me and did so with great poise and patience even though the system kept giving us error messages. She and her coworker stuck with it and eventually were able to help me get support with my wifi issue. Grateful for a positive experience!”
“Ricardo Kaitlyn and Christina were such sweet people and so helpful. They knew everything about every topic of Verizon and they did me right with a great plan.!! Thank them bless them and go find them at Stevens Creek Verizon!!”
Open 24 hours
3223 Kenneth St, Santa Clara
Internet Service Providers
“Hosting a unit in this facility was an excellent experience. The sales team was helpful, and the technical support was responsive. They quickly helped me access the facility, escorted me to the rack, and helped me rack the equipment. I was able to get everything ready within five minutes.
Good price, small business or personal business friendly. Highly recommended, especially for business in Bay Area.”
“I had a great experience with Michael; he was able to solve the issue caused by online customer service pretty fast and activated my Xfinity Mobile. I have been using Comcast for almost 2 decades; honestly, this was the smoothest experience.”
“I must admit, I was dreading transferring my Verizon account over to T-Mobile to join my family’s plan. I had been postponing it for a long time because I thought the process was going to be painful and time-consuming. Thanks to Christian, it was manageable. He was helpful and patient with me during the process. Thank you, Christian! (Go USA - World Cup!)”
“Had some billing issues where I was double billed for a holiday purchase and my phone service was interrupted as I thought I fixed everything and to make sure I did an extended payment arrangement. Devin went above and beyond to call on his device to get me through a representative and make it happen. As everything is digital just doing a little bit more for the customers goes a long way. Appreciate the service budd. Give the man a raise and new suit for Peet’s sake”
“We use Bay Networks for remote hands service in our San Francisco POP with over 140 servers. We are quite happy with their service and promptly response. A++++ service.”
“I hadn't been to a telecom store in ages but I was trying to get a new device setup and had spent 8 (actual number) hours with phone and chat support to no avail and with half a dozen times getting kicked out of the queue and starting over. I went in to the brick & mortar store and while it took a few hours I never had to feel stressed since the reps could navigate the system for me faster and cleaner and they were surprisingly personable and kept things relaxed. In the end they figured out the issue and when something cropped up the next day, I spent 2 hours on chat support then gave up and walked into the store. They fixed things in 5 minutes. Plus I watched a few train wreck customers come and go while I was there and was impressed with how well they were handled. So yeah, I'm giving them full marks.”
“53ft trailer. There are two truck entrances, I used Java street, so the dock was on driver side of my truck.But check parked cars before you enter, because you will stuck if you will use Java entrance and somebody uses corner parking spots. So other way is to use main truck entrance on Boregas Ave, back in insideBecause there's no space to u turn for 53 feet trailer. Parking is very difficult, if you have small experience - just avoid , it's very easy to damage trailer swing doors while backing, pay attention to it.Also, after loading, it's too tight, if you have swing doors on your trailer, double check everything before pulling forward. It may to get damage to your door or even fully remove it.But staff is friendly, they helped me a lot. One guy he pushed my trailer door and helped me to get out from this loading dock.”
“The store is excellent - new management and it's finally working as it should. Our rep Chris helped us through upgrades to our phones and did an awesome job if explaining everything to us. Thank you Chris!”
“Yasmin was super helpful and patient with me. The process wasn't easy but she made sure I understood what I needed to do. She's the only person in the store that day, handling many customers. Her service was the best! ? I'm a happy customer.”
“Versa is unique among software-defined networking vendors, providing an end-to-end solution that both simplifies and secures the WAN/branch office network. Based completely on software, Versa’s Cloud IP Platform delivers a broad set of capabilities for building agile and secure enterprise networks, as well as highly efficient managed service offerings.”
“this Monday afternoon around 5, we originally went in to cancel our service and switch to another carrier. However, the representative told us that he could help us keep a very competitive rate and even offered us an additional phone line at no extra cost for an year. He also helped us transfer our current phone numbers on the spot, and the entire process went very smoothly.
The representative was extremely friendly, professional, and helpful throughout the whole experience. It was a wonderful customer service experience, and we are very grateful for all of his assistance. Please extend our sincere thanks to him.”
“10 stars for Andrea. She is professional, very helpful, kind and patient. She handled several customers with complex problems with kindness and patience while we waited to be helped by her. She did a great job in helping us get new phones and explained everything clearly and in detail. I was impressed by her customer service and her calm demeanor even with several people waiting. Thank you Andrea!”
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“I was lucky to have an assistance from Oscar, who was incredibly knowledgeable and efficient. He resolved my complicated cellular issue in 10 mins. The store is also clean and comfortable. Nice to spend time, but actually it was only 10 minutes for me”