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“There are phones at a good price, the detail is that you go to help you fix something on your plan and they tell you that it is not possible for you to call 611 and call 611 and there is no solution either, which is why 4 stars from the others come...”
“I got the best service that I didn't expect to find. I went to T-Mobile and they weren't able to fix my issues. I came in and Lisette and Shaik were able to fix my issues for no cost! Highly recommend!”
“I’m writing for my mother, who struggled with a technical issue alongside her elderly client. Daisy and Andie provided outstanding assistance, patiently walking them through the problem and giving clear instructions for the next steps. Though it took several visits to fully resolve the issue, their professionalism and care made the experience much more manageable. We are very grateful for their help.”
“I came in on a Friday night, a little after 6pm, I hadn’t realized they close at 7pm! Lauren was so nice and helpful! Not only did she help with upgrading two iPhones and lowering our bill, but she stayed more than an hour after closing to make sure we were taken care of! Incredible service! Thank you, Lauren!”
“I went to this location and Ghafor was the gentleman helping me. He is the most professional, courteous, gracious representative I have had at uBreakiFix. He went above and beyond to help me and took his time. I felt like I was in good hands. This guy is a miracle worker. I would highly recommend this location to anybody in need of repair services and make sure to ask for Ghafor. He will take great care of your device needs.”
“I'm 75 years old and fell for a scam on my phone that had 23 devices running in the background. Marduk not only fixed my phone, but also my tablet that had the same problem. To a non tech person he is a life saver. He was so humble about his expertise. So nice, polite and helpful. It may be a small store, but what's inside is big, helpful and have nothing but praise for the staff.”
“Amazing service from June today! He was able to quickly help us add an eSIM to my iPhone. His recommendations were actually very helpful and relatable to the issue that I was having with my phone. He also was amazing in helping us put on the new case and screen protector on my phone. 10/10 experience thanks to him!”
“I have waited till I made several purchases form wowparts before doing a review. I have ordered almost a four items now with no issues with any of the dealers I have used. Communication has been spot on and accurate everytime regarding the tracking.”
“Best store in the world thank-you so much for helping me out I had the best experience I went to a store in redwood city did not have a good experience to be honest found this store was great reps helped me out and made my experience better at cricket”
“Thank you Sandra, very kind for your help, I know that you were with your family buying food, but very kind that even though you were not during your work hours but with your family, you still helped me with my problem on my phone, very kind and a good employee, they have cricket because he loves his job even though he is not at work he is still kind and helpful”
“Definitely just wanted to say thank you SO much to both Wendy & Ruby !! They helped me out to be able to transfer from my phone carrier & to also purchase my new phone ! Very professional & kind made the process very easy & helpful throughout the process ! I appreciate you both so much !”
11AM - 8PM
2086 Newpark Mall Rd, Newark
Mobile Phone Accessories
“I needed to replace a broken back glass on iPhone 13mini and searched for a place where I was going. As soon as I walked into mall I found this kiosk and asked how much they charge for this service. First, he asked what color is needed- it happened to be a match for my iPhone! It took about an hour and I was satisfied with the work.”
“Mario was very helpful and friendly . He understood exactly what I needed and understood that as a teacher I'm not a techie person, so he explained everything . Also, he was not a pushy sales person , and seemed to genuinely care about taking care of my needs. This is my favorite ATT store .”
“Maribel is the best here great customer service every time I go in always leave a happy customer every time I need an upgrade or accessories..... thanks maribel you rock !!!!”
9AM - 12AM 12 - 6AM
611 Vaqueros Ave, Sunnyvale
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“I needed a legit battery for my moto Z4. Tried a couple from another online retailer, both were counterfeit. So glad I found your site! The fitment is exact. The cable lines up perfectly and the device charges and discharges correctly. Shame on that other outfit.”
“Sammy has been incredibly patient and knowledgeable in helping me set up and transfer from a compromised iPhone to a new one. She!s extremely easy to wrk with and has been helpful beyond words.”
“Jairo and Kaelyn went above and beyond any expectations to help me. The entire team at this store is respectful, considerate, and very competent. I’m genuinely surprised I could have such a good experience at any wireless provider’s store. If I need to go to an AT&T location, I would go out of my way to go to this one. 6.12.26”
“Hello to whomever gets this review.
Mr. Ghafor is the associate who helped me with my issue. He was really good explaining the issue and very thorough. He had lots of patience and I felt very comfortable in this store. The store was very clean and opened right at 10 AM.
Thank you,
Ruben Romero”
“Staff are effective and professional! Store manager Zion is quick to greet and solve customer’s problem, also very approachable! Hope every ATT store is like this, customers leave the store with smile on their face!”
“I had a great experience at the AT&T store in Saratoga, especially with Trevor. Earlier today, I switched from an eSIM to a physical SIM at the AT&T store on Story Road after recharging my prepaid plan. I was told the SIM would activate within an hour, but even after four to five hours, it still wasn’t working. I was very frustrated and didn’t have time to return to that store.
Later, I stopped at the Saratoga AT&T store and explained the issue to Trevor. He asked me to sit for just two minutes, checked my phone settings, brought out another physical SIM, and activated my phone immediately. He was quick, professional, friendly, and very helpful.
I’m extremely impressed and happy with his service. Thank you very much, Trevor! I truly appreciate your help.”
10:00 AM - 6:00 PM
4590 Enterprise St, Fremont
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“Excellent company to get your SSD drives from. Purchased many Silicon Products (SP) SSD drives and found they are all top notch. Their US customer service dept is excellent to deal with - warranty, tech specs, use specs. They a US distributor and you will have to buy the products from Amazon, Walmart, and Newegg.”
“I’ve been a metro pcs customer a long time.
At this store on Stevenson blvd, they are always kind, no judgement.
Help you with everything you need there.
Always felt comfortable & peace at this location.
Can’t thank you enough!
God bless you both always.”
“This review is to thank D'Antae for helping me on the transfer and changed my lousy impression from other Verizon store and my decision to transfer back
I have been with ATT mobile over 15+ years as I am reluctant to go through the pain and the troubles of switching
Two days ago, I decided to give Verizon a try porting over my number
And to ensure smooth transition I went in to store (at San Mateo) to pick up sim card and ask to do the transfer altogether in the next day
I lived in South Bay. Picking San Mateo store was only because I had thing to get done and want to get the phone transfer soon
Unfortunately, it was very disappointing and uncomfortable
The individual that helped me showed barely minimum interest of helping. I was told straight to do the transfer at home myself following the instructions from email. Until I told them that I wanted to cancel my transfer and that was when I got the help
Saving details of unpleasant process, ultimately the transfer failed.
Today I was having trouble getting phone calls and text msg (nowadays almost everything need pins in text) whole day.
I called customer support the routing and wait time was like forever
I was going to my familiar ATT store to transfer back and I passed by this Sunnyvale Verizon that was still open (hard to find)
I walked in around 8pm and wait about 5 min, D'Ante came to help and he quickly identified the problem and contacted the Verizon team that unfortunately it was outside of their office hour
D'Ante explained to me the problems, the support needed to fix the issue
D'Ante ask me to come back tomorrow anytime (before 7pm tech team hours) and when he would be in store to help me
Meanwhile, D'Ante gave me detail instructions on couple checks I can monitor from my end before visiting the store tomorrow
Just less than 20 min in store visit, D'Ante swiftly took care my problems and shifted my bad impression. Kudos!”
“Cindy helped me as soon as I walked in the store. She was very kind, informative, and thorough. She explained everything simply and made sure I knew exactly what I was getting and what I was paying for. She helped me upgrade within 30 minutes! What a great experience at AT&T. I love this location. Everytime I go it’s so smooth”
“Manager at the store and her two friends were really helpful I’m really glad I was able to get my devices from you guys at a reasonable price thank you guys for all the help 👏 im bringing my friend and brother with you guys 👌🏼 thanks again 👏”
“Aman provided excellent customer service in regards to me purchasing a new I phone and with all the equipment that goes with it. Aman is very professional, courteous, and helpful with me programming my new phone. June 2 and June 4th he provided his experience and expertise with helping me maneuver through my new device. A genuine person with outstanding customer service. This trust and confidence is why I choose to stay with the AT&T store in Sunnyvale rather than shop somewhere. Keep up the good work Aman.”
“This place is the best Verizon shop that my family went to. Fawad the store manager stepped up and did above and beyond in opening our account. He is very kind and helpful, he gave us choices to better accommodate our needs. Thank you very much Mr. Fawad. We very much appreciate your help and support on the process of setting our accounts.”
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“I worked with Luis at the Mountain View store - he was so helpful and took care of all my needs. If att can see this, I made a mistake on my questionnaire. He deserves a 5 for being satisfied and not a 1. My mistake. Sorry Luis! And thanks for all your help”